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Specialist Business Systems & Analytics - job 3 of 3

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

The Specialist, Business Systems serves as a key business solutions functional analyst for the Technical Services division, working closely with stakeholders to understand business needs and apply technology solutions that drive efficiency and performance. This role is responsible for designing, developing, and maintaining reports, dashboards, and data visualizations to support data-driven decision-making. The ideal candidate will have strong analytical skills, a deep understanding of database structures, and experience working with enterprise asset management (EAM) systems like Maximo.

Responsibilities

  • Maximo & Business Systems Management
    • Contribute to the administration, configuration, and optimization of Maximo and related business systems.
    • Recommend and drive process improvements and automation opportunities to enhance system efficiency.
    • Ensure the system meets business needs while aligning with best practices.
  • Data Analysis & Reporting:
    • Develop, maintain, and optimize reports and dashboards using Power BI, BIRT, and other visualization tools.
    • Write complex SQL queries for DB2, Snowflake, BIRT and other relational databases to extract and transform data.
    • Analyze Maximo data to generate operational insights, track KPIs, and support business decisions.
    • Design and develop automated reporting solutions to enhance efficiency and accuracy.
  • Business & System Analysis
    • Conduct business gap analyses and evaluate system requirements.
    • Develop and maintain project plans and deliverables to support system enhancements.
    • Work closely with stakeholders to implement technology-driven solutions.
  • Stakeholder Collaboration
    • Maintain relationships with internal and external partners.
    • Engage in system design, testing, and implementation cycles.
  • User Support & Process Improvement
    • Act as a liaison between business units and IT, ensuring effective communication and issue resolution.
    • Identify and implement improvements to system functionality and data integrity.
  • Other Responsibilities
    • Ensure compliance with Environmental, Health & Safety policies.
    • Perform other duties as assigned.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $68,000 - $80,000

Qualifications

  • Bachelor’s degree in Data Analytics, Information Systems, Computer Science, or a related field; or a combination of education and experience.
  • 3+ years of experience in reporting, data analysis, and business intelligence.
  • Proficiency in SQL (DB2, Snowflake, or similar RDBMS) for data querying and analysis.
  • Expertise in Power BI (or other BI tools) for dashboard and data visualization development.
  • Experience working with ETL processes and integrating data from multiple sources.
  • Strong analytical and problem-solving skills with a keen eye for detail.
  • Strong communication and collaboration skills.

 

Additional Requirements

  • Experience in Maximo Application Suite (MAS8).
  • Hands-on experience with Maximo data structures and BIRT report development.
  • Knowledge of Python, R, or other scripting languages for data analysis.
  • Experience with Maximo, database administration, and business analytics tools preferred.
  • Experience with XML, JavaScript, Actuate, and relational database programming preferred.
  • Familiarity with cloud-based data warehousing (e.g., AWS, Azure, Snowflake).

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Average salary estimate

$74000 / YEARLY (est.)
min
max
$68000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialist Business Systems & Analytics, NBCUniversal

Are you ready to take your career to the next level? NBCUniversal is on the lookout for a dynamic Specialist Business Systems & Analytics to join our team in Universal City, Texas! As a key player in our Technical Services division, you'll collaborate with stakeholders to understand their needs and apply innovative technology solutions to enhance efficiency and performance. In this role, you'll be diving into the world of data—designing, developing, and maintaining reports and dashboards that drive data-driven decision-making. If you're passionate about using tools like Power BI and have a knack for working with enterprise asset management systems like Maximo, this is the opportunity for you! You'll be responsible for managing and optimizing business systems alongside data analysis to generate operational insights and support strategic decisions. Our ideal candidate comes armed with strong analytical skills, a solid understanding of database structures, and three or more years in reporting and data analysis. At NBCUniversal, we value diversity, equity, and inclusion, making sure everyone feels supported and heard. Join us in crafting engaging content that reflects the diverse world we live in! With competitive benefits and a flourishing work environment, apply today and step into an exciting future with us!

Frequently Asked Questions (FAQs) for Specialist Business Systems & Analytics Role at NBCUniversal
What are the responsibilities of a Specialist Business Systems & Analytics at NBCUniversal?

As a Specialist Business Systems & Analytics at NBCUniversal, you will engage in the administration, configuration, and optimization of Maximo and related systems. Your role involves significant data analysis, development of reports and dashboards using Power BI and SQL, and collaborative efforts to enhance business systems' performance. You will conduct business gap analyses, implement technology solutions, and ensure that stakeholder needs are met while adhering to best practices.

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What qualifications do I need to apply for the Specialist Business Systems & Analytics position at NBCUniversal?

To apply for the Specialist Business Systems & Analytics position at NBCUniversal, a Bachelor’s degree in Data Analytics, Information Systems, or a similar field is required, alongside 3+ years of experience in reporting and data analysis. Knowledge of SQL, Power BI, and enterprise asset management systems like Maximo is essential. Furthermore, strong communication and analytical skills will significantly enhance your candidacy.

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How does NBCUniversal support professional development for a Specialist Business Systems & Analytics?

NBCUniversal supports professional development for a Specialist Business Systems & Analytics by providing numerous benefits such as tuition reimbursement and access to various training opportunities. The company encourages continuous learning and growth within a collaborative environment, making sure you have the resources needed to advance your skills in data analytics and business systems management.

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What tools and software will I work with as a Specialist Business Systems & Analytics at NBCUniversal?

In the role of Specialist Business Systems & Analytics at NBCUniversal, you will work with a range of tools and software including Maximo for asset management, SQL databases like DB2 and Snowflake for querying, and Power BI or similar visualization tools for reporting. Familiarity with ETL processes, Python, and cloud data warehousing is also beneficial for this position.

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What does the team culture look like for a Specialist Business Systems & Analytics at NBCUniversal?

The team culture at NBCUniversal for a Specialist Business Systems & Analytics is vibrant and inclusive, focusing on collaboration, innovation, and diversity. Employees are encouraged to share ideas, drive improvements, and support one another in creating content that resonates with audiences. The company actively fosters an environment where every employee's voice is valued.

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Common Interview Questions for Specialist Business Systems & Analytics
Can you describe your experience with Maximo and how it relates to the Specialist Business Systems & Analytics role?

In your response, highlight specific projects where you've utilized Maximo, discussing any configurations, optimizations, or data analysis you've performed. Emphasize your understanding of Maximo's data structure and your role in developing solutions that improved system efficiency.

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How do you approach data analysis and what tools do you use?

Explain your methodical approach to data analysis, including defining objectives, collecting data, and employing your tools of choice, such as SQL for data extraction and Power BI for visualization. Share any examples illustrating how your analysis directly influenced business decisions.

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What is your experience in developing reports and dashboards, and what tools have you used?

Discuss your hands-on experience with reporting and dashboard development, naming the specific tools like Power BI and BIRT you’ve utilized. Highlight any dashboards that provided crucial operational insights or improved reporting efficiency in your previous roles.

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How do you ensure that systems you manage meet business needs?

Talk about your techniques for conducting thorough business gap analyses and how you interact with stakeholders to gather requirements. Discuss how you prioritize these needs when implementing or improving systems and provide examples of successful adaptations you've led in the past.

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Describe a challenge you faced in a previous role related to business systems and how you overcame it.

Share a specific instance where you encountered a significant issue, detailing the steps taken to diagnose it and the eventual solutions you implemented. Highlight how this experience contributed to your skills in problem-solving and stakeholder collaboration.

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What process do you follow for maintaining data integrity and accuracy?

Discuss your proactive approach to data integrity, including routine audits, implementing validation checks, and ensuring proper documentation. Mention how you maintain clear communication across teams regarding data discrepancies and the importance of data quality.

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How do you stay up-to-date with the latest trends in business analytics?

Explain the methods you use to keep abreast of emerging trends in business analytics, which might include attending industry seminars, participating in webinars, following relevant publications, or engaging with communities online. This shows your commitment to continuous learning.

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What is your experience with SQL and what types of queries have you executed in your previous roles?

Discuss your proficiency in SQL by providing examples of complex queries you've written, including joins, subqueries, and aggregate functions. Highlight how these queries have been used to extract meaningful insights from data for reporting or analysis.

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How do you approach working collaboratively with both IT and business teams?

Describe your communication style and how you ensure clarity and synergy between technical and non-technical teams. Provide an example of a project where teamwork led to successful outcomes, emphasizing the importance of bridging gaps between different areas of expertise.

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Can you provide an example of a process improvement you implemented in a past job?

Offer a detailed account of a specific process improvement initiative you led, outlining the challenge, your approach in addressing it, and the results. Offer metrics where possible, as this demonstrates the positive impact of your efforts on the organization's efficiency or productivity.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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