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Chief of Staff

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust.

Learn more or request a demo at opengov.com

Job Summary:    

As the Chief of Staff to the CEO of OpenGov, you will be a critical partner in advancing our mission to power more effective and accountable government.  You’ll work on both high-level strategy and day-to-day operational processes to increase efficiency and productivity of the CEO and across the company. This is an exciting opportunity for anyone interested in learning how great companies grow and scale, and how multiple functions across an organization work together to make that happen. 

This role is located at our San Francisco headquarters.  You, our CEO, our current Chief of Staff and Senior Assistant will work together side-by-side, five days a week.  Occasional travel will be necessary.  

Duties may include strategic planning and goal-setting at the company level, improving our hiring and onboarding processes, in-depth product strategy, organizational development and performance management, recruiting, offsites and teambuilding, driving forward our internal automation and AI initiatives, and assisting the CEO in public-facing communication, including but not limited to conferences, podcasts, essays, and all-hands meetings.  

The right individual has grit, believes that no task is too small, and thrives in both intensity and ambiguity.  Strong AI-savvy generalists, outstanding writers, investor junkies, and future entrepreneurs with a passion for improving the lives of American public servants are encouraged to apply.  The right candidate probably wants to become an executive, start a company, or start a fund afterward.  With a two year commitment, Zac will support them in full. 

To hear more about Zac, check out recent appearances on Grit, 20VC, and American Optimist.

Responsibilities:

  • Establishing and maintaining relationships across OpenGov to learn, execute, and facilitate a direct line of communication to the CEO.

  • Building and leading organization- and function-wide projects from scratch.

  • Running meetings, including agenda setting, timekeeping, notetaking, and follow up.

  • Exercising excellent judgment and making the right calls with limited information.

  • Helping manage quarterly and annual strategic planning processes.

  • Writing crisp and clear prose that compels action and persuades prospects. 

  • Working closely with assistants to tackle priorities and get things done.

  • Building relationships, networks, and partnerships with senior internal and external stakeholders. 

Requirements and Preferred Experience:

Requirements:

  • Bachelor’s degree.

  • High horsepower and candlepower. 

  • Resilience 

  • A direct, honest, and transparent communication style.

  • Exceptional written and verbal communication skills, with the ability to influence and build strong relationships at all organizational levels.

  • Strong strategic thinking and planning abilities, with expertise in analyzing complex issues, developing actionable plans, and following through to ensure successful execution.

  • High levels of integrity and confidentiality. 

Things that would make you stand out:

  • 2+ years of experience managing complex projects or programs, preferably in fast-paced, high-growth organizations, with a track record of driving operational efficiency and strategic initiatives. 

  • Demonstrated interest or experiences in public service, artificial intelligence, and SaaS.

  • Familiarity with GovTech.

  • Prior experience in a fast-paced growth company, private equity, venture capital, or management consulting environment.

  • Being a former founder.

  • Knowledge of and passion for AI, business strategy, investing, capital allocation, leadership development, and organizational management.

Details:

  • $105,000 - $160,000 a year, depending on skills and experience

  • On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

  • The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Articles of Interest

$105k - $160k

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits That Work for You

Enjoy an award-winning workplace with the benefits to match, including:

  • Comprehensive healthcare options for individuals and families.

  • Flexible vacation policy and paid company holidays

  • 401(k) with company match

  • Paid parental leave, wellness stipends, and HSA contributions

  • Professional development and growth opportunities

  • A collaborative office environment with weekly catered lunches

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CEO of OpenGov
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Zac Bookman
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Average salary estimate

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$160000K

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What You Should Know About Chief of Staff, OpenGov

At OpenGov, we believe in powering more effective and accountable government, and we’re looking for a passionate individual to join our team as the Chief of Staff to the CEO. Based in our innovative San Francisco headquarters, you’ll be at the heart of a mission-driven organization serving over 2,000 communities across the United States. In this role, you'll partner directly with our CEO and existing Chief of Staff, working together on high-level strategy and the everyday processes that drive our company's success. Your work will likely encompass everything from strategic planning and enhancing our hiring practices to assisting the CEO in public-facing engagements including conferences and podcasts. We’re looking for someone with a strong sense of resilience, superb writing skills, and the ability to thrive in both intensity and ambiguity. It’s a fantastic opportunity not just to grow personally and professionally, but to also contribute to a greater mission that impacts citizens across America. If you’re a strong, AI-savvy generalist with aspirations towards executive leadership or entrepreneurship, OpenGov is the perfect place to take your career to new heights. We promise a supportive environment for your two-year commitment where you’ll gain invaluable insights into what it takes to scale a great company and live out our mission every day. Come join us and make a real difference!

Frequently Asked Questions (FAQs) for Chief of Staff Role at OpenGov
What are the primary responsibilities of the Chief of Staff at OpenGov?

As the Chief of Staff at OpenGov, you will engage in high-level strategic planning, operational efficiency enhancement, and foster communication directly with the CEO. Your responsibilities will include managing various organization-wide projects, overseeing quarterly planning processes, and supporting public-facing communications. This diverse role is essential for driving the company’s mission of enhancing governance effectiveness.

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What qualifications are required for the Chief of Staff position at OpenGov?

OpenGov requires candidates for the Chief of Staff position to have a Bachelor’s degree, exceptional communication and strategic thinking skills, and resilience. A minimum of 2 years managing complex projects is preferred, particularly in fast-paced environments. Candidates with experience in public service, AI, SaaS, or venture capital will stand out due to their insights and familiarity with the industry.

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What type of environment does the Chief of Staff at OpenGov work in?

The Chief of Staff at OpenGov works in a dynamic and results-driven environment where the impact of your contributions is a priority. The culture emphasizes collaboration, innovation, and continuous improvement, making it essential for team members to embrace challenges and share ideas to drive the mission forward.

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How does OpenGov support professional development for a Chief of Staff?

At OpenGov, we strongly believe in developing our team members for future success. The Chief of Staff will receive ample professional development opportunities, including mentorship from the CEO and existing executives, as well as engaging in strategic initiatives that provide hands-on experience in organizational management and operational efficiency.

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What is the potential career trajectory for a Chief of Staff at OpenGov?

The Chief of Staff role at OpenGov is designed to not just enhance operational capabilities but also to nurture future leaders. Given the exposure to executive functions and strategic initiatives, candidates often find themselves fully equipped to transition into higher executive roles or entrepreneurial ventures, supported by a two-year commitment from OpenGov for their growth.

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Common Interview Questions for Chief of Staff
Can you describe your experience managing complex projects as a Chief of Staff?

In your answer, highlight specific projects where you demonstrated your skills in organization, managing timelines, and collaborating with multiple teams. Discuss the measures you implemented to drive efficiency and how you approached challenges to ensure successful project outcomes.

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How do you prioritize tasks when supporting a CEO?

Share your strategies for prioritization, such as using tools for task management or frameworks you've utilized to evaluate the urgency versus importance of tasks. Discuss how you ensure alignment with the CEO’s goals while maintaining a clear overview of ongoing projects.

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What strategies have you used to improve communication across teams?

Discuss specific communication tools or practices you have implemented to bridge gaps between teams at previous companies. Highlight any particular success stories where better communication led to measurable improvements in operations or project outcomes.

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What role does AI play in your approach to strategic planning?

Elaborate on your familiarity with AI technologies and how you envision integrating them into strategic planning processes. Discuss any previous experiences or results achieved by leveraging AI to draw insights or improve decision-making.

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How do you handle ambiguity in your work as a Chief of Staff?

Provide examples of situations where you successfully navigated ambiguity. Describe your approach to making decisions with limited information and how you maintain effective communication during uncertain times to keep your team aligned and motivated.

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What methods do you use to gather feedback from stakeholders?

Explain the feedback strategies you've implemented in the past, such as surveys, one-on-one meetings, or team retrospectives. Discuss how you utilized this feedback in decision-making processes to build stronger relationships and enhance operational efficiency.

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How do you assess and improve hiring and onboarding processes?

Discuss how you have analyzed hiring practices in previous roles, identifying areas for improvement and implementing strategies that ensured a smoother onboarding experience. Highlight any metrics you tracked to measure the success of changes made.

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What is your approach to writing clear and persuasive communications?

Highlight your writing process and methodologies for crafting messages aimed at diverse audiences. Discuss how you ensure clarity and persuasion in your writing, maybe even mentioning specific tools or styles you’ve adopted.

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How do you build relationships with senior stakeholders?

When answering, focus on your strategies for establishing trust and rapport, such as regular check-ins, transparent communication practices, and actively engaging stakeholders in decision-making. Share anecdotes demonstrating successful relationship-building.

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What are your long-term career aspirations as Chief of Staff?

Discuss your vision for career growth and how the Chief of Staff role aligns with those aspirations. Be genuine about your interests in aspects of governance or AI that excite you, and articulate how you see this role as pivotal in your journey.

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Powering more Effective and Accountable Government

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Full-time, on-site
DATE POSTED
April 4, 2025

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