Primary Details

Time Type: Full time

Worker Type: Employee

The opportunity

The purpose of this role is to support the implementation and administration of assigned People Function’s policies, programs, and practices to meet organizational requirements. This involves providing expertise on People policies, processes, and procedures, ensuring data accuracy and integrity, and supporting project initiatives through resource coordination, metric reporting, onboarding assistance, and cross-training participation for successful project implementation.

•        Location: Chicago, IL or Sun Prairie, WI

•        Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week  

•        The starting salary for this role is between $23.75 and $39.00

Primary Responsibilities

• Administer the severance process, including electronic agreements, notification letters and termination tasks.
• Support employees and other departments by answering policy and general questions while coordinating escalations to other departments.
• Provide support with unemployment claims administration including answering data requests and uploading new notices.
• Collect necessary employee data for subpoenas and legal requests while coordinating with Legal Department.
• Coordinate invoice payments for People Operations and create purchase orders.
• Provide employment and Medicare verifications.
• Support the onboarding of new employees in tasks that can include: background screening support, executive onboarding, and I-9 documentation review.
• Manage multiple email boxes and Service Now tickets simultaneously, pulling required data from current and legacy system.
• Support People Administration activities, including project management for tasks such as the annual Employee Handbook update, Business Continuity Planning coordination, Record Retention policy coordination, and required People function documentation at QBE sites.
• Compile and send data to Department of Labor on a monthly and quarterly basis for reporting of employment statistics.  Provide other EEO reporting as required.
• Maintain employee Workday files and Sharepoint document organization and retention.
• Serve as a key resource to internal stakeholders and collaborate with subject-matter experts to resolve employees’ Service Now tickets efficiently.
• Contribute to the execution of operational objectives for the People function and maintain awareness of the business strategy.
• Suggest and implement process improvements in job responsibilities to better utilize resources with our off-shore support partners.

Preferred Competencies/Skills
•Communicate information in a clear, well-organized, and professional manner through speech and writing
•Follow established guidelines to focus on details and complete tasks attentively and thoroughly
•Escalate issues when necessary
•Developing and maintaining processes
•Strong attention to detail and accuracy
•Manage multiple projects or responsibilities concurrently and effectively, prioritizing tasks according to urgency in a fast-paced environment
•Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
•Create and maintain current, accurate and readily accessible data in various formats
•Identify and recommend opportunities to increase efficiency and effectiveness by improving processes
•Maintain composure by responding calmly, quickly and decisively to the unpredictable or unexpected
•Learn quickly and confront new situations as learning opportunities

Preferred Education
• Associate's Degree or equivalent combination of education and work experience

Preferred Knowledge & Experience
•Workday experience a plus

•Moderate experience in Human Resources
•People policies, procedures and practices
•Microsoft Office Suite

•Moderate excel skills

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

·         Hybrid Working – a mix of working from home and in the office

•        22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis

•        Competitive 401(k) program with company match up to 8%

•        Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice

•        Tuition Reimbursement for professional certifications, and continuing education

•        Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: Benefits | QBE US.

Why QBE?  What if you could have a positive impact – at work and in the world?

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success – and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

 

Commitment to Diversity

At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodation during the recruitment process, please do not hesitate to inform our Talent Acquisition team.

 

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

US Only - Travel Frequency
• Frequent (approximately10+ trips annually)

US Only - Physical Demands
• General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

US Only - Disclaimer
• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type
• Individual Contributor

Global Disclaimer
• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

Adaptability, Collaboration Tools, Communication, Critical Thinking, Customer Service, Decision Making, Employee Relations Law, Human Resources Policies, Intentional collaboration, Managing performance, Policy Development, Recruiting, Risk Management, Stakeholder Management, Waterfall Model

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.