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Human Resources Generalist - Talent Acquisition

Job Description Summary

The HR Generalist on the Talent Acquisition team is responsible for managing the complete recruitment cycle at RFCU, including creating job postings, reviewing applications, conducting interviews, and extending offers to new hires. This role plays a key part in filling high-volume positions, particularly those that directly interact with RFCU members. The HR Generalist will also represent RFCU at career fairs and oversee the onboarding process to ensure a smooth transition for new employees. The ability to manage multiple tasks simultaneously, strong organizational skills, and keen attention to detail are essential for success in this fast-paced role.

Job Description

Essential Duties and Responsibilities

  • Manage multiple high-volume recruitment processes simultaneously, including job postings, reviewing applications, conducting interviews, and making hiring recommendations.

  • Extend job offers and facilitate the hiring process for successful candidates across various departments.

  • Represent RFCU at career fairs, engaging with potential candidates and promoting the organization’s employer brand.

  • Oversee the recruitment and hiring for critical frontline positions, ensuring efficient and timely placement to maintain excellent member service.

  • Support the Direct Retail team in posting, interviewing, and hiring for positions within their department.

  • Handle a high volume of onboarding activities, including background checks, new employee orientation, and verification of employment eligibility.

  • Accurately input new hire information, ensuring all records are maintained in a timely and organized manner.

  • Provide administrative support within the Talent Acquisition team, including the creation of new hire files and documentation.

  • Maintain strong attention to detail while managing multiple recruitment and onboarding tasks concurrently.

Company Wide Expectations

  • Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.

  • Delivers friendly, caring service to internal and external members.

  • Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.

  • Follow all physical and online security procedures and maintain strict confidentiality of all member information.

  • Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.

  • Works scheduled hours and maintains punctuality.

  • Performs other related duties as assigned or requested.

EDUCATION/EXPERIENCE

To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required. An equivalent combination of education and experience may be considered.

Education Requirements

4 Year / Bachelor's Degree - Relevant Discipline - Required

Experience Requirement

2 Years - Human Resources Experience - Required

SKILLS/ABILITIES

  • Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.

  • Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.

  • Resolve complex problems utilizing advanced knowledge and experience.

  • Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.

  • Use correct English including spelling, grammar and punctuation.

  • Operate computers and use business software and other standard office equipment.

  • Understand and follow written and oral instructions.

  • Set priorities and manage one’s own time effectively.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

  • Intermittent standing, sitting, walking, bending and climbing.

  • Using hands repetitively to handle, feel or operate computers and other standard office equipment.

  • Reaching with hands and arms.

  • Intermittent lifting and carrying up to 25 pounds.

WORK ENVIRONMENT

An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;

Works in a general office environment.

Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.

We are proud to be a Drug-Free and Tobacco Free Workplace.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Human Resources Generalist - Talent Acquisition, Red Hat

If you're looking to take your HR career to the next level, consider the Human Resources Generalist - Talent Acquisition position at Redstone Federal Credit Union in Huntsville, Alabama. As a vital part of our Talent Acquisition team, you will be at the forefront of our recruitment process, managing the entire hiring cycle from posting job openings to conducting interviews and extending offers. We’re in search of an enthusiastic professional who thrives in a fast-paced environment, balancing multiple recruitment efforts while ensuring a smooth onboarding experience for our new employees. Your days will be filled with engaging conversations at career fairs, evaluating applications, and placing talented individuals into roles that bolster member services. With a strong focus on high-volume positions, especially those in direct contact with our members, your organizational skills and attention to detail will shine through as you oversee recruitment and onboarding activities. You'll maintain the professional standards that reflect our Credit Union RISE values while supporting the Direct Retail team in achieving our hiring goals. If you possess a Bachelor's degree in a relevant discipline, two years of human resources experience, and a passion for customer service, you're exactly who we want. Let’s work together to create a fantastic work environment and support our community. Join us at Redstone Federal Credit Union to make a difference today!

Frequently Asked Questions (FAQs) for Human Resources Generalist - Talent Acquisition Role at Red Hat
What are the responsibilities of a Human Resources Generalist - Talent Acquisition at Redstone Federal Credit Union?

The Human Resources Generalist - Talent Acquisition at Redstone Federal Credit Union is responsible for overseeing the complete recruitment cycle. This includes everything from creating job postings to reviewing applications, conducting interviews, and extending offers. The role is vital in filling high-volume positions that directly engage with members and includes responsibilities such as representing RFCU at career fairs and managing the onboarding process for new hires. Attention to detail and strong organizational skills are essential for keeping multiple recruitment processes running smoothly.

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What qualifications are needed for the Human Resources Generalist - Talent Acquisition position at RFCU?

To qualify for the Human Resources Generalist - Talent Acquisition position at Redstone Federal Credit Union, candidates should have a Bachelor’s degree in a relevant discipline along with at least two years of human resources experience. The role requires excellent organizational skills and the ability to manage multiple tasks simultaneously. A solid foundation in customer service practices and a good understanding of compliance with various regulations are also important.

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How does the Human Resources Generalist at RFCU support the onboarding process?

The Human Resources Generalist at Redstone Federal Credit Union plays a key role in ensuring a seamless onboarding process for new employees. This includes overseeing various activities such as background checks, conducting new employee orientations, and verifying employment eligibility. By effectively managing the onboarding process, the HR Generalist helps to ensure that new hires integrate smoothly into their roles and contribute positively to team dynamics.

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What skills are essential for success as a Human Resources Generalist - Talent Acquisition at RFCU?

Success as a Human Resources Generalist - Talent Acquisition at Redstone Federal Credit Union relies heavily on strong communication and organizational skills. The ability to manage multiple high-volume recruitment processes while maintaining a keen attention to detail is crucial. Additionally, having customer service skills, problem-solving abilities, and a foundational knowledge of the Credit Union's products and services will enhance your effectiveness in this role.

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What is the work environment like for a Human Resources Generalist - Talent Acquisition at RFCU?

A Human Resources Generalist - Talent Acquisition at Redstone Federal Credit Union typically works in a general office environment. The role requires a dynamic approach, with tasks involving both collaborative and independent work. You’ll frequently interact with team members and potential hires, making it essential to exhibit professionalism and a positive demeanor at all times. Flexibility and the ability to adapt to various demands will contribute to a rewarding work experience.

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Common Interview Questions for Human Resources Generalist - Talent Acquisition
How do you prioritize multiple recruitment processes as a Human Resources Generalist?

To effectively prioritize multiple recruitment processes, it's important to categorize roles based on urgency and departmental needs. One effective method is to create a timeline for each recruitment effort, allowing you to manage deadlines efficiently. Communicating regularly with hiring managers to gauge their needs can also help you stay focused on what positions are most critical to fill.

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Can you describe a successful recruiting strategy you've implemented in the past?

A successful recruiting strategy often involves a multi-faceted approach. One effective strategy I implemented was utilizing social media to promote job openings and engage with potential candidates. This not only enhanced our visibility but also helped us attract a diverse pool of candidates. Leveraging employee referrals and networking at local career fairs further expanded our reach.

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How do you ensure a positive candidate experience during the recruitment cycle?

Ensuring a positive candidate experience begins with clear communication. Keeping candidates informed at each step of the process breeds trust and shows respect for their time. Providing timely feedback and making the interview process as smooth as possible will leave a lasting impression, even if they are not selected. An engaging and welcoming approach ultimately reflects our organization's values.

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What methods do you use to evaluate candidates during interviews?

During interviews, I rely on structured questioning techniques that align with the job's requirements and the organization's values. Behavioral and situational questions provide insight into how candidates have acted in specific scenarios, which can be a strong indicator of future performance. I also prioritize listening closely to their responses to assess both their skills and cultural fit.

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How do you handle difficulties with hiring managers regarding candidate selection?

Difficulties with hiring managers can often be addressed through open communication and setting clear expectations from the start. I find it helpful to have a pre-discussion about the specific criteria they are looking for in a candidate. If a disagreement arises, I recommend focusing on the qualifications and experiences that matter most for the position to reach a consensus.

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What is your approach to onboarding new employees?

My approach to onboarding new employees centers around providing a structured, welcoming experience. I ensure that all necessary preparations are made before their first day, which includes organizing orientation materials and introducing them to their team. Following up regularly during their initial weeks helps address questions or concerns they may have and promotes early engagement.

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How do you measure the effectiveness of your recruiting strategies?

Measuring the effectiveness of recruiting strategies often involves key metrics such as time-to-fill, quality of hire, and candidate satisfaction surveys. Tracking these metrics helps identify areas for improvement and can inform adjustments to refine our strategies, making them more efficient and aligned with the business's needs.

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What tools or software do you use for talent acquisition?

For talent acquisition, I utilize a combination of applicant tracking systems (ATS) and recruitment marketing tools. These platforms simplify the job posting process, help manage candidate communications, and offer analytics for reviewing recruitment efforts. Familiarity with these tools saves time and enhances the efficiency of our hiring process.

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Can you share an example of a time you successfully filled a difficult position?

Successfully filling a difficult position often requires creativity and persistence. One such instance involved an IT role that had been unfilled for months. I expanded our search to include passive candidates through LinkedIn and even engaged with other employee networks while hosting a targeted recruitment event. This proactive approach yielded successful results, ultimately finding a perfect match.

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How do you stay updated on best practices in talent acquisition?

Staying updated on best practices in talent acquisition is key to success. I regularly engage with HR and recruitment blogs, attend workshops, and participate in webinars that focus on emerging trends and techniques. Networking with other professionals in the field also provides valuable insights and helps me bring fresh ideas to our recruiting process.

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