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Marketing Manager / Lead (New Business)

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.


Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.


Are you a local marketing expert excited at the prospect of scaling a new product in-store? Do you have a passion for executing high-impact campaigns that drive consumer behavior? If you're excited about bringing to live innovative campaigns that connect brands with consumers in the real world, this could be the perfect opportunity for you!


Your Adventure Ahead
  • Build and execute go to market plans end to end for ShopBack’s new business unit in Hong Kong. 
  • Drive growth of new customers and engagement of existing customers including but not limited to: Calendar planning, campaign planning and execution, design of promotional materials and content etc. as well as project management across teams to ensure timely achievement of deliverables.
  • Identify and establish relationships with high-impact brand partners to create, plan and implement mutually beneficial B2C marketing campaigns to grow ShopBack’s offline presence in Hong Kong.
  • Conceptualize and execute co-branded offline retail activation targeted at increasing ShopBack visibility, product awareness, acquiring new users, and engaging existing users in Hong Kong through effective use of both online and offline channels.
  • In-Store Marketing expertise: Working closely with the design and operations teams to build, execute and create visibility for ShopBack In-Store point of sales materials (POSM).
  • Manage marketing budgets with clear evaluation on ROI. Track and evaluate performance of campaigns and initiatives by analyzing relevant data and metrics.
  • Stakeholder management and effective cross functional collaboration with local and global teams (commercial, marketing, product, graphic design, CRM, performance marketing etc.) to ensure cross business unit alignment.
  • Stay abreast of key industry trends and the use of data to formulate and make recommendations on new revenue opportunities in order to develop a strong culture of rapid experimentation.


Essentials to Succeed
  • At least 3-5 years relevant experience in partnerships/marketing/business building experience, preferably within payments/platform marketing, offline and/or e-Commerce environment.
  • A self-starter, independent, resourceful, creative and result-oriented individual who thrives in a fast pace and high achieving environment.
  • Demonstrated ability to map out partnership and/or marketing strategy with proven success in key metrics.
  • Strong analytical abilities with the ability to drive data backed decisions translate hypothesis/strategies into actionable insights
  • Strong verbal and written communication skills, with the ability to present opportunities and insights clearly and effectively.
  • Experience working with merchants and brands is a plus.


ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.


Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.


ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

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CEO of ShopBack
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Henry Chan
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Marketing Manager / Lead (New Business), ShopBack

Are you ready to take your career to the next level with ShopBack? We're on the hunt for an energetic and innovative Marketing Manager / Lead for our New Business unit right here in Hong Kong! Founded in 2014, ShopBack has transformed the way millions shop online by earning cashback on their purchases. As a part of our expanding mission, you'll be at the forefront of crafting strategies that drive our growth and create meaningful connections between brands and consumers. Your role will involve building and executing comprehensive go-to-market plans, managing engaging campaigns, and collaborating across teams to ensure our marketing efforts resonate far and wide. You'll dive deep into analyzing data to measure campaign effectiveness and drive strategic decisions. Partnering with high-impact brands, you will spearhead exciting offline activities and enhance our visibility in retail spaces. Do you have a knack for establishing strong partnerships and a passion for creative marketing? If you thrive in a fast-paced environment and are eager to be part of a pioneering team that’s reshaping shopping experiences across Asia, we’d love to hear from you. Join ShopBack, where your ideas can make a real difference in the world of retail and e-commerce, and let's create The World’s Most Rewarding Way to Shop together!

Frequently Asked Questions (FAQs) for Marketing Manager / Lead (New Business) Role at ShopBack
What are the responsibilities of the Marketing Manager / Lead at ShopBack in Hong Kong?

As the Marketing Manager / Lead at ShopBack in Hong Kong, you will oversee the development and execution of go-to-market strategies for our new business unit. This includes driving customer growth, managing marketing campaigns, and collaborating with various teams to ensure the timely delivery of projects. You'll also be tasked with conceptualizing in-store activations to enhance ShopBack's presence, as well as managing budgets and evaluating campaign performance through data analytics.

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What qualifications are needed for the Marketing Manager / Lead role at ShopBack?

To thrive in the Marketing Manager / Lead position at ShopBack, candidates should have 3-5 years of experience in marketing, particularly in partnerships and business development within e-commerce or payment platforms. A creative and result-oriented mindset is essential, along with strong analytical skills to make data-driven decisions. Excellent communication skills will also play a crucial role in effectively collaborating across teams and presenting insights.

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How does cross-functional collaboration play a role in the Marketing Manager / Lead position at ShopBack?

Cross-functional collaboration is key for the Marketing Manager / Lead at ShopBack. You will work closely with teams such as commercial, design, product, and performance marketing, ensuring alignment in strategy and execution. This collaborative approach helps deliver cohesive campaigns that enhance customer engagement and drive brand visibility in Hong Kong's market.

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What type of campaigns can the Marketing Manager / Lead expect to work on at ShopBack?

In the Marketing Manager / Lead role at ShopBack, you'll have the opportunity to lead a variety of campaigns that include online and offline marketing strategies. This could involve designing promotional content, executing co-branded retail activations, and leveraging analytics to improve customer engagement and product awareness. Your creativity will shine as you connect brands with consumers in impactful ways.

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What is the company culture like at ShopBack for the Marketing Manager / Lead?

At ShopBack, we foster a culture defined by openness, collaboration, and a growth mindset. As a Marketing Manager / Lead, you will benefit from candid feedback and a supportive environment that encourages experimentation and personal development. We value diversity and inclusivity, aligning with our mission to create rewarding experiences for all employees and customers alike.

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Common Interview Questions for Marketing Manager / Lead (New Business)
Can you describe your experience with executing marketing campaigns?

In this response, share specific examples of successful marketing campaigns you've led or contributed to in your previous roles, detailing your responsibilities, the strategies employed, and the measurable results achieved.

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How do you measure the success of a marketing campaign?

Discuss your approach to using analytics tools and metrics to assess campaign performance. Highlight specific KPIs you've focused on, such as customer acquisition costs, engagement rates, or ROI, and how these influenced future strategies.

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What strategies would you use to increase ShopBack's customer engagement?

Outline innovative ideas tailored to ShopBack’s model, such as loyalty programs, social media campaigns, or co-branding initiatives that strengthen relationships with existing customers while attracting new ones.

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How would you prioritize conflicting marketing demands?

Provide insight into how you balance competing priorities, perhaps by discussing methods like stakeholder engagement, data-driven decision-making, and effective time management strategies that ensure all parties are aligned.

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What role do partnerships play in your marketing strategies?

Highlight your experience in forming strategic partnerships, explaining how they can enhance brand visibility and customer loyalty. Share a specific partnership example that was mutually beneficial and how it was executed.

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How do you stay updated with industry trends?

Talk about resources you regularly consult, such as industry publications, webinars, or networking events. Emphasize your commitment to continuous learning and how this knowledge has shaped your marketing strategies.

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What is your approach to developing creative marketing content?

Describe your creative process, from brainstorming to execution. Discuss how you collaborate with design teams and utilize customer insights to tailor content that resonates with your target audience.

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Can you give an example of a data-driven decision you made in your previous roles?

Provide a concrete example where your analytical skills led to a major decision, demonstrating how data informed your actions and ultimately improved campaign performance.

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How do you align your marketing goals with overall business objectives?

Explain your strategy for ensuring marketing initiatives support broader business goals, mentioning methods for cross-departmental collaboration and setting measurable targets that reflect the company’s mission.

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What challenges do you foresee in the Marketing Manager / Lead role at ShopBack?

Being thoughtful about potential challenges, such as intense competition or market fluctuations, while discussing your proactive strategies for overcoming these hurdles will show your readiness for the role.

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We live to win over shoppers by constantly upping our game - be it rewards of meaningful experiences - so they can achieve a personal victory every time they use ShopBack.

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Full-time, remote
DATE POSTED
March 21, 2025

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