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Food Operations Manager 1 - job 3 of 3

Role Overview

Sodexo is seeking a Food Operations Manager for Lake Superior State University. The University is located on the St. Mary's River, boarding Canada. LSSU Dining creates exceptional experiences that exceed customers’ expectations and support a healthy learning environment. The successful candidate will have prior high-volume dining experience in order to best support the dining operations. Sodexo provides college campuses with food, nutrition, environmental, and facilities management solutions. Joining us at one of our campus sites enables you to positively influence college students' well-being and create a healthy learning environment.

Incentives

Relocation Assistance is Available

What You'll Do

  • assist the GM with oversight of all food service day-to-day operations;
  • successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff;
  • develop and maintain client and customer relationships;
  • work hands-on with the team to ensure safety and sanitation (HACCP) compliance; developing and mentoring; engaging and fostering culture; 
  • create a positive environment.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • food service management experience in a contract-services, healthcare, campus dining, or high-volume hospitality environment;
  • strong leadership skills and proven ability to foster culture, retain employees, and develop frontline staff; 
  • proven ability to manage multiple priorities, demonstrated professional communication skills, and a passion for a high level of customer service; 
  • a results-driven mindset that enjoys working hands-on to support the team;
  • proven ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Food Operations Manager 1, Sodexo

If you're passionate about food service and thriving in a high-energy environment, then the Food Operations Manager position at Sodexo for Lake Superior State University in Sault Sainte Marie is an exciting opportunity for you! In this role, you'll play a vital part in ensuring that dining operations run smoothly and efficiently, creating memorable dining experiences for students and faculty alike. With your prior high-volume dining experience, you will support all aspects of food service operations while collaborating closely with the General Manager and a talented team dedicated to excellence. You'll be responsible for mentoring staff, fostering a culture of respect and teamwork, and maintaining the highest standards of safety and sanitation through effective HACCP compliance. At Sodexo, we genuinely care about improving lives, and as a Food Operations Manager, you will have the unique chance to contribute positively to a college campus environment—helping to support the well-being of future leaders. Join us in creating vibrant dining experiences that enrich the learning journey, all while enjoying competitive compensation and a robust benefits package that truly values your contributions. Plus, if you're relocating, we offer assistance to ease the transition. Come be a part of our commitment to making every day better for everyone involved!

Frequently Asked Questions (FAQs) for Food Operations Manager 1 Role at Sodexo
What are the main responsibilities of a Food Operations Manager at Sodexo?

As a Food Operations Manager at Sodexo for Lake Superior State University, your main responsibilities include overseeing daily food service operations, coordinating tasks among managers and frontline staff, developing client relationships, maintaining compliance with safety and sanitation standards, and fostering a positive team culture.

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What qualifications are required for the Food Operations Manager position at Sodexo?

To qualify for the Food Operations Manager role at Sodexo, you should ideally have at least an Associate's Degree or equivalent experience, a minimum of two years of management experience, and at least one year of relevant work experience in food or culinary services.

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How can a Food Operations Manager positively impact students at Lake Superior State University?

A Food Operations Manager can positively impact students at Lake Superior State University by ensuring high-quality service, creating welcoming dining environments, and facilitating healthy eating habits, which ultimately contribute to a conducive learning atmosphere.

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What is the company culture like at Sodexo for Food Operations Managers?

Sodexo places significant emphasis on diversity and inclusion, ensuring that every employee feels valued and respected. As a Food Operations Manager, you will thrive in an environment that encourages open communication, teamwork, and a supportive culture that celebrates individual contributions.

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What career advancement opportunities are available for Food Operations Managers at Sodexo?

Sodexo offers various career advancement opportunities for Food Operations Managers, including access to ongoing training, mentorship programs, and potential paths to higher management roles within the hospitality and food service industry.

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Common Interview Questions for Food Operations Manager 1
Can you describe your experience in managing high-volume dining operations?

When answering this question, highlight specific examples from your past roles, emphasizing your ability to oversee operations, manage staff, and ensure customer satisfaction under high-pressure conditions.

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How do you ensure compliance with safety and sanitation standards?

Discuss your familiarity with HACCP guidelines and other regulatory requirements. Mention how you implement procedures and training to ensure your team adheres to these standards consistently.

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What strategies do you use to build a strong team culture?

Talk about how you foster an inclusive and supportive environment, encourage open communication, and recognize team achievements, all of which contribute to a positive work culture that enhances employee performance.

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Describe a challenging situation you faced in food operations and how you resolved it.

Reflect on a specific challenge and describe your thought process in addressing it. Focus on your problem-solving skills and the successful outcome that resulted from your actions.

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How do you prioritize tasks in a fast-paced environment?

Share your methods for identifying critical tasks, delegating responsibilities, and maintaining flexibility to ensure that all operational areas are managed effectively, even when unexpected challenges arise.

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What role does customer feedback play in your management style?

Explain how you value feedback as a tool for improvement. Discuss examples where you’ve made changes based on customer input to enhance service quality and guest experiences.

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How do you mentor and develop staff in food service settings?

Discuss your approach to training and developing team members, mentioning how you provide constructive feedback, set development goals, and create opportunities for growth within the organization.

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What approaches do you take to control food costs while ensuring quality?

Explain your strategies for monitoring expenditures, optimizing inventory management, and maintaining supplier relationships to ensure quality products while keeping costs in check.

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Can you discuss any experience you have with menu planning?

Elaborate on any past experiences in menu planning, focusing on how you consider nutritional needs, seasonal ingredients, and cost factors to create appealing and healthy dining options.

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How would you handle a conflict between team members?

Describe your conflict resolution strategy, emphasizing the importance of communication, empathy, and finding common ground to ensure harmony and productivity within the team.

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DATE POSTED
April 4, 2025

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