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Employee Engagement and Communications Specialist

Company Description

Who We Are:

As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions — finding the right insurance coverage. We are on a mission to be the most trusted partner for our customers and our people, enabling empowered decisions along the journey to health and financial well-being.


Spring Venture Group offers incredible culture, benefits, and fantastic income potential in a stable and successful work environment at a Medicare agency. This starts with a workplace that empowers people to do their best work. Come build a rewarding career and make a meaningful impact on peoples’ lives in an environment that values your determination. Join our diverse, inclusive team and get ready to crush your goals!

Job Description

OVERVIEW

This position is dedicated to cultivating a positive and engaging employee experience throughout the employment journey. Working across departments, this specialist will help implement strategies that strengthen SVG's company culture and connection. Responsibilities include managing surveys and recognition programs, supporting social impact initiatives, creating internal and external content, overseeing SVG's content calendar, and assisting with engagement platform management.

ESSENTIAL DUTIES
The essential duties and responsibilities for this position include, but are not limited to: 

  • Internal and External Communications 
  • Collaborate with Director, Employee Engagement and Communications and Senior Content and Communications Specialist on the execution of content for strategic communication campaigns to promote company values, strengthen employee engagement, and ensure alignment with business goals. 
  • Assist with the creation of content, including the execution of our content calendar and content strategy by writing, editing, and/or publishing updates on our communication vehicles to ensure employees are informed and updated on business initiatives.
  • Assist with execution of social media strategies, creating and publishing content to a variety of platforms including but not limited to: LinkedIn, Instagram, Glassdoor and Facebook. 
  • Collaborate with the Employee Engagement Specialist to develop employee-driven content in alignment with SVG’s recognition programs.
  • Manage bi-weekly rotation of content for the internal digital displays at SVG Headquarters.
  • Monitor SVG's intranet by auditing content, overseeing content authors, implementing new features, and addressing site mapping and configuration requirements.
  • Manage internal ticketing process to manage incoming requests for internal/external communications and troubleshooting issues of SVG’s intranet.

Employee Engagement

  • Collaborate with Employee Engagement Specialist and local organizations to implement social impact initiatives, including volunteer activities, donation drives, and fundraising events. In addition to processing employee donation matches. 
  • Work with Employee Engagement Specialists to coordinate and implement virtual and in-person SVG employee engagement events, such as the monthly in-office experience, All-Hands Meetings, SVG Soiree, and Industry Night.
  • Responsible for management of SVG's Reward Gateway platform includes user account auditing, credit distribution, reporting, highlighting perks, and training new leaders on platform usage.
  • Work with the Engagement and HRBP team to manage employee lifecycle and engagement surveys, develop dashboards for business leaders, analyze survey data, and present findings.
  • Responsible for managing SVG’s milestone recognition program including recognition and rewards for employees celebrating their first, fifth, tenth, and fifteenth anniversary. 
  • Assist with management of SVG Programs including: employee donation matches, new employee orientation, Spring Spotlight recognition program, department appreciation weeks, lunch with leaders, and KC Royals tickets distribution.

Qualifications

  • Bachelor’s Degree or 2-4 years equivalent experience in Human Resources, communications, marketing, journalism, or branding.
  • Exceptional written and verbal communication skills
  • Strong project management skills
  • Basic knowledge of PowerPoint, Adobe Illustrator, InDesign, and Photoshop
  • Strong background in technology based communications
  • Experience with DSLR photography and videography equipment
  • Basic graphic design knowledge preferred

Additional Information

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

  • Competitive Compensation
  • Medical, Dental and vision benefits after a short waiting period
  • 401(k) matching program
  • Life Insurance, and Short-term and Long-term Disability Insurance
  • Optional enrollment includes HSA/FSA, AD&D, Spousal/Dependent Life Insurance, Travel Assist and Legal Plan
  • Generous paid time off (PTO) program starting off at 15 days your first year
  • 15 paid Holidays (includes holiday break between Christmas and New Years)
  • 10 days of Paid Parental Leave and 5 days of Paid Birth Recovery Leave
  • Annual Volunteer Time Off (VTO) and a donation matching program
  • Employee Assistance Program (EAP) - health and well-being on and off the job
  • Rewards and Recognition
  • Diverse, inclusive and welcoming culture
  • Training program and ongoing support throughout your Venture Spring Venture Group career  

Security Responsibilities:

  • Operating in alignment with policies and standards
  • Reporting Security Incidents Completing assigned training
  • Protecting assigned organizational assets

Spring Venture Group is an Equal Opportunity Employer

Spring Venture Group Glassdoor Company Review
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CEO of Spring Venture Group
Spring Venture Group CEO photo
Chris Giuliani
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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Employee Engagement and Communications Specialist, Spring Venture Group

If you're ready to take on an exciting role as an Employee Engagement and Communications Specialist with Spring Venture Group in Kansas City, MO, you're in for a rewarding career journey! Here, we believe in the strength of our diverse and inclusive team, where every member plays a critical role in promoting a vibrant workplace culture. Your primary mission will be to enhance the employee experience by fostering engagement and connection across our organization. Imagine collaborating with various departments to execute strategic communication campaigns that align with our core values and business goals while empowering our employees. This would involve managing engaging content for our internal and external communications, developing meaningful social impact initiatives, and overseeing our dynamic content calendar. You'll love being at the center of life-enhancing events, coordinating employee engagement activities, and championing recognition programs that showcase our talented team members. With your keen eye for detail and knack for technology-based communications, you’ll ensure our intranet is well-maintained and user-friendly. We’re looking for someone who thrives in a fast-paced environment and is passionate about making a positive impact. At Spring Venture Group, we not only offer competitive compensation and excellent benefits but also an opportunity to truly make a difference in people’s lives through your work. Join us, and let’s build an amazing community together!

Frequently Asked Questions (FAQs) for Employee Engagement and Communications Specialist Role at Spring Venture Group
What are the main responsibilities of the Employee Engagement and Communications Specialist at Spring Venture Group?

As the Employee Engagement and Communications Specialist at Spring Venture Group, your key responsibilities will include managing internal and external communications, collaborating on strategic campaigns, and implementing social impact initiatives. You'll oversee our content calendar, develop engaging material for various platforms, and coordinate events that boost employee engagement and recognition.

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What qualifications are required for the Employee Engagement and Communications Specialist position at Spring Venture Group?

To excel as the Employee Engagement and Communications Specialist at Spring Venture Group, you need a Bachelor’s Degree or 2-4 years of relevant experience in fields like Human Resources or communications. Exceptional writing and verbal communication skills are essential, along with strong project management abilities and basic graphic design knowledge.

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What does the work environment look like for the Employee Engagement and Communications Specialist at Spring Venture Group?

Our work environment at Spring Venture Group is inclusive and collaborative, where every team member is valued. As an Employee Engagement and Communications Specialist, you'll be part of a supportive culture that promotes professional growth, encourages creativity, and empowers employees to thrive in their roles.

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How does the Employee Engagement and Communications Specialist contribute to the company culture at Spring Venture Group?

The Employee Engagement and Communications Specialist plays a vital role in shaping the company culture at Spring Venture Group by fostering connections among employees, managing recognition programs, and implementing initiatives that enhance the overall employee experience. Your efforts will help create an environment that is both engaging and rewarding.

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What benefits does Spring Venture Group offer for the Employee Engagement and Communications Specialist role?

As an Employee Engagement and Communications Specialist at Spring Venture Group, you'll enjoy a comprehensive benefits package, including competitive compensation, medical, dental, and vision benefits, a 401(k) matching program, generous PTO, volunteer time off, and a supportive training program designed for your success and well-being.

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Common Interview Questions for Employee Engagement and Communications Specialist
Can you tell us about your experience in internal communications?

When discussing your experience in internal communications, highlight specific projects where you managed communication strategies or developed content. Discuss how you measured engagement and adjusted your approaches based on feedback to show your adaptability.

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How do you approach creating engaging content for employees?

To effectively create engaging content, start by understanding your audience’s interests and needs. Use conversational language, visuals, and storytelling techniques to convey your message. Share examples from your past experiences and how those strategies led to increased engagement.

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How would you handle conflict in a team environment?

Discuss your approach to conflict resolution by emphasizing open communication and active listening. Provide an example where you successfully mediated a conflict, showcasing your ability to maintain professionalism and find solutions that align with the company’s goals.

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What strategies would you implement to promote employee recognition?

Highlight the importance of regular recognition, varied methods, and involving employees in the recognition process. Share specific ideas or past initiatives that succeeded in promoting a positive recognition culture.

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What tools and technologies are you familiar with for managing communications?

Talk about your experience with tools like content management systems, social media platforms, and intranet management systems. Provide examples of how these technologies helped you streamline communication processes and improve engagement.

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How do you measure the success of employee engagement initiatives?

Explain how you would utilize surveys, feedback sessions, and analytics to assess the effectiveness of employee engagement initiatives. Share examples of metrics you've tracked in past roles that showcased your initiatives’ impact.

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How would you ensure your communications are inclusive and diverse?

Discuss the importance of considering diverse perspectives when creating content. Mention specific strategies you use to ensure inclusivity, such as collaborating with various teams or involving a diverse group in feedback sessions.

Join Rise to see the full answer
Can you provide an example of a successful campaign you managed?

Share a successful campaign by outlining your role, the planning process, execution, and results. Focus on how you engaged employees and aligned the campaign with the company's values to showcase your ability to drive results.

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What role does social media play in your communications strategy?

Emphasize the significance of social media as a tool for engagement and outreach. Discuss your experience in creating content for platforms, targeting audiences, and how it can complement internal communications.

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Why are you interested in working with Spring Venture Group specifically?

Express your interest in Spring Venture Group by mentioning their core values, commitment to employee welfare, and the positive impact on customers. Align your aspirations with the company's mission to demonstrate your enthusiasm for contributing to its goals.

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Accountability. Authenticity. Innovation Our mission is to protect the health and financial well-being of our clients and set a new customer experience standard. With a continued goal to develop our expertise in sales through technology and analy...

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Full-time, on-site
DATE POSTED
January 10, 2025

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