Fleet Crewleader - job 1 of 2

As a Fleet Crewleader at the City of Fort Worth, your key responsibilities include leading a team of maintenance technicians, establishing efficient repair methods, managing workflows and schedules, diagnosing technical issues, and focusing on quality control for all maintenance activities. You'll also play a vital role in developing your team's skills and ensuring exceptional customer service.

To apply for the Fleet Crewleader position with the City of Fort Worth, you should have a high school diploma or GED, supplemented by specialized training in automotive or mechanical repair. Additionally, four years of relevant experience in automotive repair, with at least one year in a leadership role, is required. Possession of a valid driver's license and the ability to obtain a commercial driver's license within six months of employment is essential.

Fleet Crewleaders at the City of Fort Worth typically work Monday to Friday, from 7 AM to 4 PM. However, be prepared for occasional evening or weekend work depending on the needs of the city and your assignments, as flexibility is often required in this position.

As a Fleet Crewleader with the City of Fort Worth, you'll enjoy a comprehensive benefits package. This includes 11 paid holidays, medical, dental, and vision insurance, paid time off, a pension plan, and ongoing professional development opportunities. These benefits support your well-being and career growth while ensuring you can effectively serve the community.

In the Fleet Crewleader role with the City of Fort Worth, candidates should be prepared for medium work, which may include exerting up to 50 pounds of force occasionally. You will need to perform various physical activities such as standing, walking, reaching, gripping, and lifting, often in conditions that may include moving mechanical parts, chemicals, and extreme temperatures.

When answering this question, emphasize relevant leadership experiences you have had in previous roles. Discuss specific situations where you guided a team towards achieving performance goals, highlighting your ability to motivate, train, and evaluate team members effectively.

Be prepared to outline your systematic approach to diagnosing mechanical issues, including any tools and software you utilize. Mention any specific strategies you have found effective in troubleshooting problems and your ability to apply previous experiences to new challenges.

Discuss your approach to task prioritization, which should involve evaluating urgency, importance, and deadlines. Share examples of how you have successfully managed competing priorities in the past and how you communicate these priorities to your team to ensure efficient operations.

Highlight any specific software you have used in previous roles. Discuss your familiarity with its functionalities and how it has helped streamline operations by improving repair tracking, scheduling, and overall management of a fleet.

Explain the methods you employ to maintain high-quality standards, including routine inspections, checklists, and follow-up assessments. Your answer should illustrate your commitment to excellence and ensuring that all repair work meets city and industry standards.

Share your conflict resolution strategy, which may include open communication, addressing issues promptly, and fostering a collaborative environment. Provide a specific example of a past experience where you successfully navigated a team conflict.

Discuss your understanding of the importance of customer service in your role and how it impacts the community. Share your personal values and past experiences that motivate you to prioritize service excellence, ensuring the needs of residents are met.

Describe your training philosophy, which should highlight your commitment to skill development, mentorship, and creating a safe learning environment. Provide examples of successful training initiatives or programs you have previously implemented.

Emphasize your dedication to continuous learning through various means, such as attending workshops, reading industry publications, and networking with other professionals. Showcase how staying informed allows you to implement best practices in your role.

Summarize your relevant experience, skills, and attributes that align with the Fleet Crewleader position. Highlight your leadership, technical knowledge, and commitment to exceptional service, demonstrating how they match the city’s values and mission.