Oahu, HI Territory Account Executive

As a Territory Account Executive at Toast in Oahu, HI, your primary responsibilities include managing the entire sales lifecycle from prospecting new restaurant clients to closing deals. You'll conduct demonstrations of Toast's solutions, tailoring each presentation to meet the unique needs of prospective restaurateurs. Additionally, you'll collaborate with internal teams to ensure smooth delivery of services and utilize Salesforce to manage your sales activities effectively.

To be a successful candidate for the Territory Account Executive position at Toast in Oahu, HI, you should have at least one year of experience in a sales role, preferably within restaurant operations or a related field. Strong communication, organizational, and presentation skills are essential, along with a proven track record of meeting or exceeding sales goals. Familiarity with Salesforce CRM and a self-motivated attitude are also highly valued.

While not strictly necessary, prior experience in the restaurant industry is highly beneficial for the Territory Account Executive role at Toast. It allows you to understand the unique challenges and needs of restaurateurs, enabling you to provide better, customized solutions. Experience in sales or a related field is crucial, but insights gained from restaurant operations will give you an edge in building relationships.

As a Territory Account Executive at Toast, you will enjoy a hybrid work environment. This role is primarily remote, allowing you to work from a personal home office in Oahu, HI. In-person collaboration is still encouraged, providing opportunities for networking and teamwork. Toast fosters a culture of connection and inclusivity, emphasizing a healthy work-life balance.

Toast is committed to supporting its Territory Account Executives through robust training programs and ongoing resources. Once you join the team, you will receive training on the Toast platform, sales techniques, and tools like Salesforce to help you succeed in your role. The company also promotes mentorship and collaborative work culture, providing you with an enriching environment to grow and excel.

In answering this question, focus on specific sales roles you have held. Highlight key achievements such as successfully closing deals, meeting/exceeding sales targets, and experiences relevant to the restaurant industry. Show how your skills align with Toast's mission to empower restaurateurs.

Discuss your methods for identifying potential clients, including market research, networking, and leveraging referrals. Explain how you tailor your approach to meet the specific needs of prospective clients, as understanding their concerns can foster better relationships and facilitate sales.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Provide a clear example where you faced initial rejection, what strategies you employed to re-engage the prospect, and how you ultimately secured the sale. This demonstrates persistence and adaptability, key traits for a Territory Account Executive.

Illustrate your familiarity with Salesforce, including how you would use it to track prospects, manage customer interactions, and analyze sales data. Mention specific features like lead scoring or opportunity management, showing that you're prepared to leverage technology for optimal performance.

Discuss the importance of empathy and understanding in relationship building. Share strategies such as attending local events, being active in community discussions, and offering value before making a pitch. This shows you prioritize genuine connections which align with Toast's mission.

Explain your method for addressing objections, which should include active listening to fully understand the customer's concerns. Follow up with tailored responses that reassure them about your product. Sharing a success story can help make your case more compelling.

Emphasize your enthusiasm for Toast’s mission to support the restaurant industry and how their values align with your personal beliefs. Highlight your admiration for their innovative approach and commitment to diversity and inclusion, which can further motivate your performance.

Provide a specific team project that led to significant results. Focus on your role, how you collaborated with others, and the outcome. This will illustrate your teamwork skills, essential for the collaborative culture at Toast.

Outline your career aspirations in sales, especially within the tech or restaurant sectors. Explain how working at Toast as a Territory Account Executive can give you the experience and challenges needed to grow, while also contributing to the company's growth—creating a win-win scenario.

Discuss tools or methods you use for organization, like CRM systems or personal planning tools. Focus on how organization helps you prioritize tasks, manage time effectively, and maintain communication with prospects, ensuring that you don’t lose sight of any opportunities.