Associate ICT Product Owner

We are currently looking for an Associate ICT Product Owner to join our team. In this new role you will play a key part in the planning, prioritisation, and delivery of platform development within the business. Working closely with business stakeholders, you will manage the platform backlog, ensuring alignment with organisational goals and mitigating risks throughout the process. A key part of the role will involve staying up-to-date with evolving Power Platform technologies and serving as an escalation point for support and troubleshooting across the business.

We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. 

Outline of key responsibilities for the Associate ICT Product Owner

• Planning, prioritisation and delivery of the platform backlog, working closely with the appropriate stakeholders
• Mitigate risks on an ongoing basis
• Keep up to date in the constantly evolving technology of Power Platform
• Escalation point for support and carrying out troubleshooting, diagnosis and resolving problems received across THG
• Identify enhancements and continuous improvements within the platform, supporting the improvement in value and satisfaction
• Provide product innovation and evolution ideas to maximise the value from the platform
• Attend User-Groups and conferences as appropriate, reporting back to relevant parties any proposed changes which may impact on the ICT product roadmap
• Provide and maintain Standards and Guidelines to ensure the platform is product safe and secure. Ensure all relevant THG ICT policies with regard to compliance & security are adhered to in the Power Platform environment
• Work with ICT colleagues to ensure all aspects of the platform are addressed, including scalability, security, maintainability and supportability
• Work with Business Improvement Team (BIT) and ICT colleagues to define activities required to continually promote and raise awareness of Power Platform
• Contribute to regular workshops and user groups to promote the awareness and use of the platform and create training sessions as required
• Contribute to Power Platform advice when assisting in the design and development of Power Platform apps
• Provide orientation to users for some MS Office applications as required

We are looking for someone who has…

• Fundamental knowledge of Microsoft Power Platform
• Experience with Microsoft Power Platform and a strong comprehension of its features.
• MS Certification
• Strong problem-solving and analytical skills

• Excellent communications skills. Ability to translate technical jargon into layman’s terms for explanatory purposes
• Ability to translate business requirements into technical specification
• Good ‘all-round’ understanding of the Microsoft M365 Environment (Entra, Office Packages, Exchange, One Drive, SharePoint, Security and Teams)
• Power Platform Knowledge (Power Apps, Power Automate, Power BI and Dynamics 365)

In return, we are offering the successful candidate in the Associate ICT Product Owner role…

• Starting salary of £33,800
• Annual pay scale increase 
• Hybrid working, you will be able to work from home or any of our offices (Blackburn, Halifax and Wakefield)
• 27 days holiday (rising to 32 over 5 years’ service) + bank holidays 
• A flexible working environment, with a range of family friendly policies
• You will be working 37 hours per week Monday-Friday
• We offer hybrid working options, allowing you to work either from any of our sites in Blackburn, Halifax, and Wakefield, or enjoy the flexibility of hybrid work arrangements across all THG locations.
• Our teams provide flexible working options, which include the opportunity for remote work; you may be required to visit the office approximately x4 times a month.
• Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers. 
• Wide range of technical, professional, and personal development training opportunities 
• Attractive pension scheme 
• Health and wellbeing benefits including access to GPs 
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice 
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability. 
• To view the full range of our award winning benefits click on the Employee Benefits Link 

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received.  Therefore, please apply without delay!  

Please ensure you fully answer the questions on the application form.

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