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Sales Engineer

About Torii

Torii is a fast-growing, VC-funded startup in one of the hottest emerging categories: SaaS Management. We help customers like Sisense, AppsFlyer, HiBob, iFood, and Payoneer discover and act on every single cloud application in their portfolio. Torii is backed by leading venture capital firms including Wing Venture Capital, Global Founders Capital, Uncork Capital, Entree Capital and LocalGlobe.

Torii, has recently been recognized by Gartner as a Leader in SaaS Management Platforms, as well as, being named a G2 Leader in both SaaS Spend and SaaS Operations Management among SMPs!

 

About the Role

Torii, a recognized Gartner Market Leader in SaaS Management, is on a mission to revolutionize the SaaS management industry. Empowering companies to discover, optimize, and be able to control their SaaS stack. As our Company continues to scale, we're looking for a Junior to Mid-Level Sales Engineer to join our team. As a Sales Engineer, you will serve as the technical bridge between our sales team and prospective customers, helping them understand how Torii's platform can solve their SaaS management challenges. You will play a crucial role in driving new business by delivering compelling product demonstrations, addressing technical concerns, and guiding potential clients through the evaluation process.

This is an excellent opportunity to be part of an innovative company at the forefront of SaaS Management. If you are passionate about technology, love problem-solving, and enjoy working closely with customers to deliver impactful solutions, we’d love to hear from you!

Location: Remote based on the East Coast 

 

What You’ll Do

As the Sales Engineer, you will

  • Act as a trusted technical advisor, working alongside the Sales team to present Torii’s platform to prospective customers.
  • Conduct engaging product demonstrations that highlight Torii’s value proposition and technical differentiators.
  • Own the technical validation process, addressing customer questions, objections, and integration concerns.
  • Support the sales team by creating tailored presentations, proof-of-concepts (POCs), and technical documentation.
  • Stay up to date with SaaS management trends and industry best practices to provide thought leadership.
  • Ability to tie business problems to technical solutions 
  • Work closely with Product, Engineering, and Customer Success to ensure a seamless customer experience.

What You’ll Need to Succeed

To thrive in this role, you should have a proven track record of exceeding expectations, demonstrating strong motivation, and excelling in fast-paced, high-growth environments. Your ability to blend technical expertise with sales acumen will be crucial in effectively conveying the technical value of Torii’s platform to prospects and customers. You must be skilled in understanding customer needs, delivering tailored technical solutions, and clearly articulating Torii’s impact on their business operations.

Success in this role requires strong communication skills to engage executive, business, and technical stakeholders, ensuring alignment throughout the sales process. As a strategic partner to the sales team, you will play a key role in guiding prospects through the technology evaluation process while collaborating to drive opportunities toward commercial partnerships. Your ability to build and maintain strong customer relationships will be instrumental in fostering long-term success.

In addition to technical expertise, you must have a collaborative mindset, working closely with both customers and internal teams to ensure seamless implementation and ongoing success. Your role will be pivotal in bridging the gap between technical and business teams, translating complex technical concepts into clear, compelling value propositions. Ultimately, you will help drive customer success, streamline technical evaluations, and position Torii as the leading SaaS Management solution.

Who You Are

  • Experience & Expertise:
    • 2-5 years of experience in Sales Engineering, Solutions Engineering, or Technical Presales (preferably in SaaS).
    • Experience as a Pre-Sales Engineer, supporting SaaS and/or software sales 
    • Strong understanding of SaaS applications, IT infrastructure, API integrations, and IT ecosystems.
    • Experience with SaaS Management, Identity & Access Management (IAM), or IT Management is a major plus.
    • Experience in a startup or high-growth environment.

  • Technical Knowledge:
    • Hands-on experience with identity management platforms (Okta, Azure AD, JumpCloud, OneLogin, SailPoint, etc.).
    • Familiarity with MDM / UEM platforms (JAMF, Intune, Workspace ONE, Kandji, etc.).
    • Exposure to automation & integration platforms (Tray.io, Workato, Boomi, Automation Anywhere, etc.).
    • Understanding of ITSM platforms (ServiceNow, Jira Service Management, etc.).
    • Experience with HRIS integrations (BambooHR, Workday).
    • Working knowledge of RESTful APIs, JSON, OAuth, and API-based integrations.
    • Experience with SaaS integrations, including Salesforce, Zoom, Slack and Atlassian

  • Coding & Debugging Skills:
    • 2+ years of experience with JavaScript, Node.js, Ruby, Python, and/or Perl.
    • Ability to debug technical issues and proactively improve system processes.
    • Basic SQL knowledge is a plus.

  • Soft Skills & Problem-Solving:
    • Excellent communication & presentation skills, capable of translating complex technical concepts into clear business benefits.
    • Strong interpersonal skills, with the ability to collaborate across technical and non-technical teams.
    • Self-motivated with a growth mindset, eager to learn and improve continuously.
    • Ability to work independently with minimal supervision, but confident enough to ask questions or for support when needed.
    • Able to analyze existing processes, recommend improvements, and take action on changes that you can impact..
    • Ability to interact effectively and deliver technical concepts to technical and non-technical personnel alike.

What You’ll Love About Us

  • Remote-First Culture: Work from anywhere with flexible hours and a supportive team.
  • Comprehensive Benefits:
    • 100% fully paid health, vision, and dental coverage for you, and 80% coverage for your family.
    • Employee share options to give you a stake in our success.
    • Generous vacation policy to encourage a healthy work-life balance.
    • Unlimited Sick, Medical, Mental Health, and Safe Leave.
    • 401k with a 6% Safe Harbor Match to support your financial future.
    • Life Insurance and Disability Insurance for added peace of mind.
  • Remote Work Setup: Receive a MacBook, mouse, keyboard, monitor, and a $300 WFH stipend.
  • International Reach: Join a company whose product is trusted by global brands.

The salary range displayed is an OTE consisting of base and variable pay. Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location.  Salary ranges for positions based in other locations may differ based on the cost of labor in that location. 

Remote EST Pay Range
$135,000$150,000 USD

 

Torii is proud to be an Equal Employment Opportunity Employer. Torii does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

Average salary estimate

$142500 / YEARLY (est.)
min
max
$135000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Engineer, Torii

Torii, a cutting-edge startup that’s making waves in the SaaS management space, is on the lookout for a talented Sales Engineer to join our expanding team! If you're passionate about technology and love solving problems, this role offers an incredible opportunity to work alongside top-notch clients, including Sisense and Payoneer. As a Sales Engineer at Torii, you’ll be the bridge between our sales team and prospective customers, showcasing how our innovative platform can streamline their SaaS management needs. In this role, you'll deliver engaging product demonstrations, address integration questions, and support the sales team with tailored presentations and proof-of-concepts. We’re looking for someone who thrives in fast-paced environments, understands SaaS applications, and excels at building relationships with customers. Your ability to communicate complex technical concepts clearly will be key in helping prospects see the value in our solutions. If you've got 2-5 years of experience in Sales Engineering or Technical Presales, are well-versed in SaaS, and possess a collaborative mindset, Torii is where you’ll want to be! Enjoy the flexibility of remote work and become part of a culture that truly values your contributions. Ready to dive into this exciting journey with us?

Frequently Asked Questions (FAQs) for Sales Engineer Role at Torii
What responsibilities does a Sales Engineer at Torii have?

As a Sales Engineer at Torii, you'll act as a trusted technical advisor, conducting engaging product demonstrations to prospective customers. Your role involves addressing technical validation processes, answering questions, and creating tailored presentations alongside the sales team. You will also stay updated with SaaS management trends and collaborate with internal teams to ensure a seamless customer experience.

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What qualifications are needed for a Sales Engineer position at Torii?

To be successful as a Sales Engineer at Torii, you should have 2-5 years of experience in Sales Engineering or Solutions Engineering, preferably within the SaaS field. A strong understanding of SaaS applications and IT infrastructure is essential, alongside familiarity with identity management platforms and RESTful APIs. Excellent communication skills and the ability to convey technical concepts clearly are crucial.

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Can I work remotely as a Sales Engineer at Torii?

Yes! The Sales Engineer position at Torii allows for remote work based in the Eastern Time Zone, giving you the flexibility to work from anywhere while being part of a supportive and collaborative team.

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What does the training process look like for a Sales Engineer at Torii?

At Torii, we believe in setting you up for success! Our onboarding process for a new Sales Engineer includes comprehensive training on our platform, the latest SaaS management trends, and hands-on experience with our products. You'll work closely with experienced team members to understand our tech and solution offerings in depth.

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What kind of career growth opportunities does Torii provide for Sales Engineers?

At Torii, we prioritize personal and professional growth. As a Sales Engineer, you can expect opportunities to take on more responsibilities, lead initiatives, and collaborate across various teams. We embrace a culture of learning, encouraging continuous development through workshops, training sessions, and mentorship.

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Common Interview Questions for Sales Engineer
How do you approach delivering product demonstrations as a Sales Engineer?

When delivering product demonstrations as a Sales Engineer, it’s essential to tailor the presentation to the specific needs of the client. Understand their challenges and focus on how Torii's platform can solve their specific pain points. Engage with your audience by encouraging questions, and highlight the unique features that differentiate our solutions from competitors.

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What strategies do you use to handle technical objections from potential clients?

When faced with technical objections from potential clients, I first listen carefully to their concerns and validate their feelings. I respond with relevant information that addresses their objections clearly, using examples from past successful implementations. Following this, I suggest ways our solutions can overcome their specific challenges, emphasizing our product's flexibility and support.

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Can you explain a time when you successfully integrated customer feedback into a solution?

Absolutely! In a previous role, a client had concerns about how our integration could support their unique workflow. I listened closely, gathered insights, and collaborated with our engineering team to develop a customized integration. This not only resolved their concerns but also led to improved efficiency for them, building trust and long-term collaboration.

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How do you stay updated with the latest SaaS trends?

I stay updated with the latest SaaS trends by subscribing to industry publications, attending webinars, and participating in relevant forums and community discussions. Networking with peers and professionals in the field also provides insights into emerging practices and technologies that can enhance our offerings.

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Describe your experience with API integrations.

I have extensive experience working with RESTful APIs and have successfully integrated various SaaS applications. I understand how to use APIs for data flow and integrations, ensuring seamless communication between systems. My knowledge allows me to troubleshoot issues proactively, ensuring a smooth onboarding experience for clients.

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How do you manage time effectively as a Sales Engineer?

Effective time management is essential as a Sales Engineer. I prioritize tasks based on urgency and impact. I use tools to keep track of my progress, set clear deadlines, and block time for customer interactions. Furthermore, I remain flexible to adapt to client demands, ensuring that I deliver high-quality service while managing my schedule efficiently.

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What role does communication play in the Sales Engineering process?

Communication is crucial in the Sales Engineering process. It involves conveying technical information in a way that resonates with both technical and non-technical stakeholders. Clear, concise, and effective communication ensures that the value of our solutions is understood, improving collaboration and ultimately driving successful sales outcomes.

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How would you describe your technical expertise as it relates to sales?

My technical expertise lies in understanding both the technical and business aspects of our solutions. I hold a strong background in SaaS applications and IT infrastructure, and I enjoy bridging the gap between these worlds. This allows me to perceive customer needs uniquely and articulate how our platform adds value to their operations effectively.

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What techniques do you use to build relationships with clients?

Building strong relationships with clients begins with listening and understanding their needs. I make it a priority to follow up regularly, provide value through insights on industry best practices, and keep communication lines open. Establishing trust through transparency and consistent support is key to fostering long-term partnerships.

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How do you contribute to team success in a Sales Engineer role?

In a Sales Engineer role, I contribute to team success by collaborating with the sales team, providing them with the technical insights needed to tailor our approach for each client. I also share feedback from clients to help refine our product offerings, supporting a culture of continuous improvement. Together, these enable us to close deals more effectively and elevate our team performance.

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DATE POSTED
March 18, 2025

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