Director, Human Resources & Operations
Department
BSD SUR - Administration
About the Department
Many of our faculty members are known for their contributions to the advancement of groundbreaking surgical procedures and techniques, including minimally invasive surgery. In addition to our department's clinical work, our scientists pursue a diverse range of basic, translational, and clinical research projects, including studies on the gut microbiome, tissue bioengineering, stem cell research, cancer, and immunotolerance.
This ongoing work and achievement would not be possible without the cohesive effort and commitment of the faculty and staff. We are looking for high energy, collaborative individuals who share our commitment to improving the health of patients in the community and beyond.
Job Summary
Leads-through-example a workplace culture of empathy, approachability, creative problem-solving, customer service, accountability, and individual growth. Handles sensitive, interpersonal interactions in a complex political environment and acts as a primary liaison for human resources with the Department and Biological Sciences Division, Office of Legal Counsel, Office of Access and Equity, and Office of Equal Opportunities Programs.
Demonstrates professional presence and consistently uses sound judgment that instills credibility and builds trust and collaborative relationships across all levels of Department of Surgery and Neurological Surgery faculty, staff, and leadership.
Responsibilities
Strategy and Development
Contributes to the enhancement of the quality of the work environment within the University by advising and leading the implementation of various programs and services, managing complex projects, including maintaining operations and processing systems, communicating relevant information about programs and services to all levels of management throughout the department, working with consultants and vendors, interpreting policies and procedures, state and federal laws, and working with advisory committees to conduct studies analyzing the pros and cons of new and alternative initiatives.
Assists and advises leadership in developing and implementing strategic staffing plans and section development.
Designs, builds, and directs workforce succession planning.
Promotes a positive image of the University by participating in work groups and adhoc committees, as well as national, state, and local professional associations.
Supervises, trains, develops, and mentors the Human Resources and Surgery Administration team.
Establishes performance goals for departmental Human Resources & Academic Affairs Office along with Surgery Administration.
Provides guidance and mentorship to fellow leaders including Directors and Section Administrators.
Employee Relations
Coaches and trains the senior leadership team on performance management.
Manages sensitive staff and faculty employee relations investigations.
Oversees and approves staff termination process in partnership with Employee &Labor Relations.
Develops and implements mitigation, performance improvement, and corrective action plans for staff and faculty.
Recruitment
Directs the recruitment, selection, assignment, transfer, and promotion of all staff employees.
Reviews all position control requests for feasibility and appropriate expense management.
Identifies opportunities for cost reduction of staff postings.
Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
Works closely with the Director of Provider Services on credentialing and re-credentialing materials for staff and faculty.
Compensation and Compliance
Completes annual staff compensation analysis and provides recommendations to the Executive Administrator and Sr. Director of Finance.
Develops and implements administrative leadership compensation plans.
Oversees staff payroll actions and UCM House Staff extra service pay.
Monitors clinical requirements and recertification dates.
Oversees staff and faculty annual training compliance process.
Directs Human Resources Office in the appropriate maintenance of human resources data and records.
Other
Manages employees by establishing annual performance goals, allocating resources,assessing annual performance, and determining individual merit, incentive and/or promotional increases.
Stays abreast of federal, state and local employment laws and regulations and may advise unit management and professional staff in matters relating.
Ensures and may help develop short- and long-term human resources plans and operational policies for a unit. Develops and administers the HR budget for the unit and manages expenses.
May represent the unit in grievances, complaints, or legal issues, and works with the appropriate University offices to coordinate resolutions.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Certifications:
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Preferred Qualifications
Education:
Master's degree in a related field.
Experience:
Experience in an academic medical center or surgical setting.
Supervisory experience in a matrix organization.
Licenses and Certifications:
PHR/SPHR/SHRM-CP/SHRM-SCP.
Preferred Competencies
Knowledge of employment and immigration laws and regulations.
Proficient knowledge of Microsoft Office applications.
Excellent customer service, communication, interpersonal, and presentation skills.
Demonstrated ability to maintain absolute discretion.
Proven ability to instill confidence in others and work in a team environment.
Excellent verbal and written communication skills.
Analytical and Decision-making skills.
Ability to work effectively in an unpredictable environment where multiple, sometimes conflicting, priorities exist.
Proven ability to interact successfully with diverse groups.
Ability to communicate effectively and patiently in person and in writing with individuals deriving from a multitude of foreign environments.
Ability to meet high-pressure demands and deadlines consistently.
Application Documents
Resume (required)
Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Pay Rate Type
FLSA Status
Pay Range
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Average salary estimate
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If you're looking for a dynamic role that bridges human resources and operations, the University of Chicago has an exciting opportunity as the Director, Human Resources & Operations. This role is based in the heart of Chicago and is vital for fostering a collaborative environment within the Department of Surgery. Working closely with the Executive Administrator, you'll oversee a comprehensive range of HR programs, ensuring compliance with laws and regulations while partnering with senior leadership on various personnel functions. Your responsibilities will include everything from performance management and recruitment to employee relations and benefits management. You'll lead a culture of empathy, creative problem-solving, and individual growth, making your presence felt at every level of the organization. As the Director, you'll coach senior leaders on performance management, handle sensitive employee relations issues, and design strategic staffing plans that enhance the workplace environment. This is not just a job; it's about making a positive impact while working with passionate individuals dedicated to advancing surgical procedures and ongoing research efforts. If you have a knack for mentoring teams and a deep understanding of HR practices and compliance in a complex environment, this might just be the perfect fit for you. We invite energetic, ambitious individuals who thrive in a multifaceted workplace to join us at the University of Chicago and help improve the health of communities locally and globally.
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