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People Systems & Insights Lead

We’re on the lookout for someone who’s equal parts big-picture thinker and curious detail-diver. You’ll lead the charge in making our people systems smarter, more intuitive, and distinctly Virgin – combining data-driven decisions with beautifully simple digital experiences.

Our Virgin Family

Virgin Red and Virgin Management are the dynamic core of the Virgin brand. We reward our loyal customers with Virgin Points through an extensive partner network, nurture the Virgin brand globally across diverse industries like travel, health, and space, and champion customer-centric innovation and entrepreneurial spirit. Together, we unlock unique experiences, foster deep customer connections, and drive our purpose forward.

We’re a huge brand, but not a huge team, which means we take a hands-on approach while thinking strategically. Everyone rolls up their sleeves to get things done, making it an exciting and collaborative place to work.

Tell me more

  • Lead our people analytics playground – designing dashboards, digging into datasets, and helping leaders make decisions that matter
  • Define and deliver the future of our people tech – from fresh functionality, powerful partnerships to implementing new platforms, you’ll set the roadmap and bring it to life
  • Spot trends and future-of-work insights before they’re mainstream – and translate them into experiments, tools, or smarter ways of working
  • Roll up your sleeves to improve our existing tools and flows – think onboarding, performance, rewards – making them simpler, slicker, and more human
  • Build the team’s confidence to adopt new tools – from AI to automation – with hands-on demos, playful prototypes, and practical collaboration moments
  • Act as a connector between tech, data and people experience – translating needs, mapping processes, and finding customer-first solutions that feel intuitive
  • Be the team’s trusted advisor on everything from data privacy to dashboard storytelling – helping us stay compliant, secure, and savvy

What you’ll need

  • You might have been a HRIS Analyst or HR Systems Manager, or maybe you started out as a curious HR generalist or HR Business Partner and found yourself becoming the go-to person for all things people analytics and tech.
  • Experience with modern HR tools (think Hi-Bob, Workable, Peakon – not the mega Oracles of the world)
  • A balance of strategic thinking and hands-on tinkering – you’re just as happy building a dashboard as you are designing a roadmap
  • Analytical brilliance – Excel, Power BI, and the curiosity to ask “what if?”
  • Change-ready mindset – from piloting new ideas to launching full systems
  • A love for making things better, not just managing what’s there

The extra details

Role type: Permanent
Location: London hub (approx. 2 days per week)  & your home space
Salary: £65-75k plus bonus - We're putting our salaries out there for everyone to see - no smoke and mirrors, just honest numbers. We'll offer a salary that matches your skills, always aiming for room to grow.
Working hours: Full time, and we embrace flexible working (4 day weeks, job shares and whatever your mind cooks up). Let us know what hours empower you to be at your best both professionally and personally, we’ll try to find a perfect match for you and us.
Benefits: Buckle up for an adventure with Virgin! Our benefits package isn't just a list - it's your ticket to an extraordinary career and life. Imagine unlimited leave for your globe-trotting dreams, a "Screw it, let's do it pot" to enjoy being you, and a learning budget to fuel your curiosity. We've got your back with top-notch health care, family support that goes the extra mile, and a pension plan to keep your future bright. From electric vehicles to flexible volunteering, we're not just offering a job - we're inviting you to join a community that celebrates your whole self.
Closing date: 27th April 2025

 

Some of the attributes that define a Virgin person just can’t be quantified in words. We pride ourselves on welcoming people from all walks of life, with all sorts of skill sets. Most recently, we successfully campaigned to add ‘Dyslexic Thinking’ as a skill on LinkedIn. Any uniqueness is a strength and will be considered an asset to our workforce. If there is something you would like us to consider, to tailor the hiring process to the way you work best, please don’t hesitate to let us know. 

 

Ready to turn your career into the ultimate adventure? Virgin's got the map, the compass, and the crew. Your great adventure awaits!

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What You Should Know About People Systems & Insights Lead, Virgin

The Virgin family is on the hunt for a People Systems & Insights Lead who’s ready to embrace both big-picture strategies and the nitty-gritty details that make a difference. In this role, you’ll take charge of enhancing our people systems, ensuring they’re not only smarter and more intuitive but also distinctly Virgin. This is your chance to blend data-driven insights with user-friendly digital experiences. Being a part of Virgin Red and Virgin Management means you’ll play a vital role in enhancing our brand across diverse sectors such as travel and health. Here, we value collaboration over hierarchy, so it’s all about rolling up our sleeves and getting things done together. You’ll lead our people analytics initiatives, crafting dashboards, diving into data, and offering actionable insights to our leaders. Your organizational skills will shine as you define our roadmap for people tech, implement innovative platforms, and improve our tools and processes, from onboarding to rewards. You’ll inspire confidence in our teams to embrace new technologies and act as the bridge between our tech, data, and people experience. If you pride yourself on being a curious HR professional with a knack for analytics and a love for making systems more efficient, this is the perfect opportunity for you. Get ready to shape the future of work with Virgin and turn your career into an extraordinary adventure!

Frequently Asked Questions (FAQs) for People Systems & Insights Lead Role at Virgin
What are the responsibilities of the People Systems & Insights Lead at Virgin?

As the People Systems & Insights Lead at Virgin, you will take on a broad range of responsibilities. You'll be designing and leading people analytics initiatives, developing dashboards that turn data into actionable insights, and redefining the future of our people technology. From enhancing existing tools to experimenting with new trends in the workplace, you will play a critical role in ensuring our systems are user-friendly and aligned with our strategic goals.

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What qualifications are required for a People Systems & Insights Lead at Virgin?

To thrive as a People Systems & Insights Lead at Virgin, you should bring experience as an HRIS Analyst or HR Systems Manager, or possibly a background as an HR generalist with a focus on analytics and technology. Familiarity with modern HR tools is essential, alongside strong analytical skills in Excel and Power BI. A change-ready mindset and a passion for improving processes are key to succeeding in this dynamic role.

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How does Virgin support flexible working for a People Systems & Insights Lead?

Virgin embraces flexible working arrangements for the People Systems & Insights Lead role, allowing for a hybrid model with the opportunity to work from home as well as from the London hub about two days a week. We understand the importance of work-life balance and encourage you to propose the hours that work best for you, whether it’s a four-day work week or a job share.

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What benefits can a People Systems & Insights Lead expect at Virgin?

As a People Systems & Insights Lead at Virgin, you’ll enjoy an exceptional benefits package including unlimited leave for personal adventures, a unique support fund to pursue your passions, and a dedicated learning budget to fuel your curiosity. Additionally, top-tier health care, family support, and a solid pension plan are just a few perks that underscore our commitment to your well-being.

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What is the culture like for the People Systems & Insights Lead at Virgin?

The culture at Virgin for the People Systems & Insights Lead is collaborative and hands-on. You’ll be part of a small, dynamic team where creativity and teamwork are at the forefront. We value diverse perspectives and welcome candidates from various backgrounds, emphasizing the importance of both strategic thinking and practical execution. Here, everyone is encouraged to bring their unique skills and ideas to the table.

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Common Interview Questions for People Systems & Insights Lead
Can you describe your experience with HR analytics tools?

In an interview for the People Systems & Insights Lead role, articulate your familiarity with modern HR analytics tools you have used. Discuss specific software, such as Hi-Bob or Workable, and how you leveraged these tools to drive decisions or improve processes. Highlight your analytical mindset and experiences that demonstrate your ability to ask critical questions and derive insights.

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How would you approach building a new people analytics dashboard?

When asked how to build a new people analytics dashboard, emphasize your process. Start by identifying key metrics needed by stakeholders. Discuss collaborating with cross-functional teams to ensure the dashboard meets their needs and using tools like Power BI for visualization. Showcase your ability to analyze data trends and provide actionable insights based on the dashboard’s findings.

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What strategies would you use to improve employee onboarding processes?

To improve employee onboarding as the People Systems & Insights Lead, you could begin by assessing the current onboarding flow and collecting feedback from recent hires. Utilize data to pinpoint bottlenecks, apply best practices from industry standards, and incorporate technology to streamline processes. Share examples of how you’ve enhanced onboarding in past experiences to underline your strategic and hands-on skills.

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How do you plan to identify future-of-work insights?

For the People Systems & Insights Lead role, you might discuss methods like leveraging analytics, industry research, and attending seminars to stay ahead of trends. Share your approach of experimenting with new concepts in smaller projects that measure their impact on employee engagement and overall performance, showcasing your proactive mindset and adaptability.

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Can you give an example of a challenging project you managed?

When discussing a challenging project, choose one relevant to people analytics or systems. Describe the problem, the steps you took to tackle it, and the outcomes. Highlight your leadership, strategic thinking, and collaboration skills, ensuring to illustrate how your analytical mindset facilitated decision-making and improved results.

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What role does data privacy play in the position of People Systems & Insights Lead?

In this position, you need to understand that data privacy is paramount. Discuss your knowledge of data protection regulations such as GDPR and how you would ensure compliance in data collection and reporting practices. Highlight the strategies you would implement to maintain data security while balancing the need for insightful analytics.

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How do you engage teams to adopt new technology?

Talk about your approach to engaging teams in adopting new technology by focusing on hands-on workshops, demonstrations, and feedback sessions. Emphasize the importance of showing the practical benefits of new tools in their daily tasks, and provide support through resources and continuous learning opportunities to foster a culture of innovation.

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What techniques do you use for storytelling with data?

When interviewing for the People Systems & Insights Lead position, describe your approach to data storytelling. Outline how you distill complex data into clear, actionable insights and visually appealing presentations. Discuss using real-life examples to connect with your audience and ensure the data resonates on an emotional level while guiding decision-making.

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How do you balance strategic thinking with hands-on implementation?

In your response, illustrate your ability to balance both strategic thinking and practical execution by sharing specific examples. Discuss times when you’ve had to meticulously plan longer-term strategies while simultaneously diving into the details of implementation. Highlight how this approach leads to successful projects that align with overall business objectives.

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Why do you want to work as a People Systems & Insights Lead at Virgin?

Express your genuine interest in Virgin's unique culture and mission. Discuss how the values resonate with you and how you’re excited to contribute to transforming people systems into intuitive experiences. Share your passion for analytical thinking and technology, while emphasizing how this role perfectly aligns with your skills and career aspirations.

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Established in 1970 and headquartered in Greater London, United Kingdom, the Virgin Group offers retail of mobile telephony, travel & transportation, financial services and products.

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