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Director, Business Operations Growth Product & Partnerships - job 18 of 20

The Business Process & Operations role will work directly with Visa’s SVP, Growth Product and Partnerships (GPP) on all internal and external initiatives and collaborate across the Growth Products and Partnerships Leadership Team as well as regionally. This role will oversee strategic business initiatives, from development through successful execution, under the guidance of senior leadership and assist in decision-making, program management, and initiative implementation driving the team towards success against Visa’s strategic imperatives

 Responsibilities:

·       Coordinate strategic business decisions around revenue generation, expense control, business optimization, investments, and resource allocation.

·       In close partnership with key business partners, lead quarterly business reviews, off-site, OKR planning, and regular OKR review. Proactively review all progress reports, updates, dashboards and highlighting areas that require attention

·       Develop and maintain established internal communications architecture such as leadership team mtgs, town halls, and other means to empower, align, and motivate

·       Lead and coordinate the creation of materials for key cadences such as Board meetings, All-staffs, CEO updates, etc., Working with our regional partners to collect any key developments and highlights in preparation for meetings and discussions and prioritizing business topics

·       Developing relationships and act as a strategic point of contact between SVP, GPP and core stakeholders (e.g., Consumer, Tech, Finance, HR, Marketing, and many other business partners internally/externally)

·       Organize and prioritize critical information, issues, and data to facilitate efficient decision-making

·       Manage specific deliverables, ensuring timely completion - these may range from ensuring that project actions are acted upon to addressing time-sensitive requests from senior executives

·       Improve processes by leading continuous change management, create automated processes and controls to increase team productivity.

·       Proactively identify opportunities for employee recognition and help drive team engagement by providing visibility to LT of talent across the organization.

·       Work in partnership with Finance and HR to establish formal approach to business planning including hiring, workforce/location planning, budget management, KPI monitoring, operational and process improvements.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$135000 / YEARLY (est.)
min
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Business Operations Growth Product & Partnerships, Visa

Are you ready to take your career to the next level? Join Visa as the Director of Business Operations Growth Product & Partnerships in vibrant San Francisco, where you will be at the forefront of innovative strategies that impact Visa’s growth trajectory. In this dynamic role, you will collaborate directly with the Senior Vice President of Growth Product and Partnerships, leading strategic business initiatives from concept through execution. You’ll coordinate vital business decisions regarding revenue generation, expense control, and resource allocation, ensuring that our team remains aligned with Visa's overarching strategic imperatives. You will take charge of quarterly business reviews, organize crucial meetings, and develop impactful materials for various stakeholders, including Board meetings and CEO updates. Your expertise in managing, prioritizing, and presenting critical information will be invaluable as you work with core stakeholders across sectors like Consumer, Tech, Finance, and Marketing. Striving for continuous improvement, you'll lead change management efforts to optimize operations and increase team productivity while fostering an engaging and recognition-rich environment. With your strategic vision and implementation skills, you will play a key role in shaping Visa's future. If you’re passionate about collaboration, leadership, and driving growth through innovative partnerships, this is your opportunity to shine. Don’t miss out on this exciting hybrid position at Visa—and help steer the direction of our growth products and partnerships forward!

Frequently Asked Questions (FAQs) for Director, Business Operations Growth Product & Partnerships Role at Visa
What are the main responsibilities of the Director, Business Operations Growth Product & Partnerships at Visa?

As the Director of Business Operations Growth Product & Partnerships at Visa, your primary responsibilities include overseeing strategic business initiatives to support revenue generation, expense control, and effective resource allocation. You will lead quarterly business reviews and manage the development of key communication materials for stakeholders. Additionally, you'll foster internal relationships to ensure seamless collaboration across various departments, like Consumer and Tech, and you'll drive continuous improvement initiatives for operational efficiency.

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What qualifications are required for the Director, Business Operations Growth Product & Partnerships role at Visa?

Candidates seeking the Director of Business Operations Growth Product & Partnerships role at Visa should possess strong leadership skills and extensive experience in business operations and strategy. A bachelor’s degree in business or related fields is typically required, with advanced degrees being preferred. A proven track record in high-level project management and experience with cross-functional teams are crucial, alongside excellent communication and analytical capabilities to maintain strategic initiatives.

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How does the Director, Business Operations Growth Product & Partnerships contribute to team engagement at Visa?

In the role of Director, Business Operations Growth Product & Partnerships at Visa, you will enhance team engagement by creating a culture of recognition. This includes identifying opportunities for employee acknowledgment and delivering visibility to leadership regarding exceptional talent within the organization. You will prioritize communication through various means, such as leadership meetings and town halls, ensuring the team remains motivated and aligned with Visa’s mission.

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What type of projects will the Director, Business Operations Growth Product & Partnerships handle at Visa?

The Director of Business Operations Growth Product & Partnerships at Visa will manage a variety of strategic projects, including business optimization initiatives, quarterly business reviews, and operational improvements. You will oversee the preparation of presentations and reports for meetings with senior executives, ensuring that all project deliverables are met promptly and that detailed agendas are organized to facilitate efficient decision-making.

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Is the Director, Business Operations Growth Product & Partnerships position at Visa remote or in-office?

The Director of Business Operations Growth Product & Partnerships position at Visa is a hybrid role. This means you will have a mix of in-office and remote working days. The specific expectations for in-office days will be discussed with your hiring manager, allowing for flexibility while also fostering collaboration with your team.

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Common Interview Questions for Director, Business Operations Growth Product & Partnerships
What leadership qualities do you possess that make you a great fit for the Director, Business Operations Growth Product & Partnerships role?

Highlight your ability to inspire, motivate, and align teams towards a common goal. Provide concrete examples of how you’ve led diverse groups in past positions and successfully managed challenges, focusing on your communication skills and strategic thinking.

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Can you describe a successful project you managed and what you learned from it?

Outline a specific project where you had a significant impact, detailing your role, the challenges faced, and the outcomes achieved. Emphasize the skills you utilized and how you learned to adapt new strategies for future success.

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How do you approach decision-making in high-stakes situations?

Discuss your decision-making framework, such as gathering data, consulting stakeholders, and weighing risks and benefits. Provide an example illustrating how this approach led to a successful outcome.

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What strategies would you employ to improve team productivity as the Director at Visa?

Share your methods for streamlining processes, enhancing communication, and adopting new technologies that facilitate collaboration and efficiency. Reference specific tools or initiatives you've successfully implemented in previous roles.

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How do you ensure alignment between different departments when working on a project?

Describe your approach to cross-functional collaboration, emphasizing the importance of regular updates, stakeholder feedback, and shared goals. Mention tools or communication methods you’ve used to foster these relationships.

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What role does data play in your strategic decision-making?

Highlight your proficiency in using data analytics to inform business strategies and decisions. Share examples where data-driven insights led to improved performance or cost savings in past roles.

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How would you handle a conflict between team members during a project?

Discuss your conflict resolution skills, focusing on the importance of active listening, mediation, and finding a common ground. Mention a situation where you successfully resolved a team conflict, fostering a positive team environment.

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What steps would you take to identify opportunities for operational improvements at Visa?

Explain your process of analyzing current operations, soliciting feedback from team members, and benchmarking against industry standards. Provide examples of initiatives you’ve led that resulted in operational enhancements.

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Can you tell us about your experience with change management?

Discuss your experience leading teams through change initiatives, focusing on your strategies for communication, training, and ensuring buy-in from stakeholders. Mention specific outcomes that resulted from your change management efforts.

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Why do you want to work as the Director of Business Operations Growth Product & Partnerships at Visa?

Share your passion for Visa’s mission and how your career goals align with the company's strategic direction. Highlight what excites you about the role and how you hope to contribute to Visa's growth and success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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