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Director, People Communications - job 17 of 20

Visa is looking for a Director, People Communications, to join our Enterprise, People and Internal & Digital Platforms Communications team. Reporting to the Senior Director, People Communications, this role will develop and execute thoughtful internal and external communication approaches for major People initiatives. The Director will also support speaking engagements for select leaders, including our Chief People and Corporate Affairs Officer, Chief Inclusion Officer and Global Head of Talent. The Director will serve as a trusted advisor to the organization helping to shape and tell our talent and inclusion stories and develop creative campaigns, blogs and social content to amplify why top talent chooses to join and stay at Visa.

Responsibilities

  • Support Sr. Director with development of global campaigns that bring to life Visa’s talent, purpose, inclusion and career growth stories
  • Partner with the talent and inclusion teams to build creative content that will be leveraged internally and externally to attract and retain talent including blogs, video and social media
  • Support speaking engagements for select People leaders including narrative, talking points, slides and content based on audience
  • Partner with functional and regional communication leads to drive strong alignment of People messaging across the business
  • Develop and deliver bespoke strategic communication plans in partnership with executive People team leaders on core initiatives
  • Create tailored content for various media platforms, e.g., intranet articles, social posts, employee newsletter features, and other digital channels

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, People Communications, Visa

Visa is on the lookout for a dynamic Director, People Communications to join our vibrant Enterprise, People and Internal & Digital Platforms Communications team in San Francisco. This role is an exciting opportunity for someone who loves to develop and execute thoughtful communication strategies for impactful People initiatives. As the Director, you will report directly to the Senior Director of People Communications and collaborate closely with leaders across the company, including our Chief People and Corporate Affairs Officer, Chief Inclusion Officer, and Global Head of Talent. Your expertise will help shape and communicate our talent and inclusion narratives, creating engaging campaigns, blogs, and social media content that highlight why top talent chooses to make Visa their home. You’ll support the Senior Director in crafting global campaigns that vividly showcase Visa’s commitment to purpose, inclusion, and career growth. Partnering with our talent and inclusion teams, you’ll be responsible for producing creative content that attracts and retains our best people. Moreover, you will assist in preparing content for key speaking engagements, ensuring our leaders convey their messages with clarity and impact. Your strategic mindset will be crucial as you develop bespoke communication plans in collaboration with executive leaders on core initiatives. In this hybrid role, you will have the flexibility to work remotely alongside the expectation of being in the office some days—details on office presence will be confirmed by your Hiring Manager. Join us, and let’s tell the compelling story of talent and inclusion at Visa together!

Frequently Asked Questions (FAQs) for Director, People Communications Role at Visa
What are the key responsibilities of the Director, People Communications at Visa?

The Director, People Communications at Visa will be responsible for developing and executing communication strategies for major People initiatives. This includes partnering with teams to create engaging content for internal and external audiences, supporting key speaking engagements for leaders, and aligning People messaging across various functions and regions.

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What skills and qualifications are required for the Director, People Communications position at Visa?

To thrive as the Director, People Communications at Visa, candidates should have a strong background in communications, excellent writing skills, and the ability to craft compelling narratives. Experience in talent acquisition and inclusion strategies is highly valued, along with a collaborative spirit to work effectively with cross-functional teams.

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How does the Director, People Communications role contribute to Visa's overall goals?

The Director, People Communications plays a crucial role in shaping and delivering Visa's talent and inclusion stories. By effectively communicating our values and culture, the Director helps attract and retain top talent, ensuring that Visa continues to be a sought-after employer in the industry.

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What does the hybrid work model look like for the Director, People Communications role at Visa?

In the hybrid Director, People Communications role at Visa, employees can expect a flexible working environment. While specific in-office days will be determined by the Hiring Manager, the model allows for a combination of remote work and on-site collaboration, fostering a balanced work-life integration.

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What types of content will the Director, People Communications be responsible for producing at Visa?

The Director, People Communications will develop a range of content including blog posts, social media updates, intranet articles, and features for employee newsletters. This content will serve to enhance Visa's internal culture and promote our talent initiatives externally.

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Common Interview Questions for Director, People Communications
Can you describe your experience with internal communications strategies as a Director, People Communications?

Highlight specific examples where you've developed and implemented internal communications strategies that successfully engaged employees or increased awareness of company initiatives.

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How would you measure the effectiveness of communication campaigns in the role of Director, People Communications?

Discuss metrics you have used in the past, such as engagement rates, feedback surveys, or social media analytics, to assess the impact of communication initiatives.

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What approach would you take to ensure alignment across various regions and functions in your role?

Talk about your experience working with diverse teams, and emphasize the importance of regular communication and collaborative planning to ensure messaging consistency.

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How do you stay updated on the latest trends in communications and talent acquisition?

Share resources that you use, such as industry publications, workshops, and networking events, to demonstrate your commitment to continued learning and staying informed.

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Can you give an example of a successful campaign you've led that involved multiple stakeholders?

Provide a detailed account of a campaign, focusing on the collaboration process, stakeholder engagement, and the campaign's overall success.

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How would you handle conflicting feedback on communication strategies from various leaders?

Explain your conflict resolution strategies and how you prioritize feedback, emphasizing the importance of clear channels of communication.

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What strategies would you employ to create engaging content that attracts top talent?

Discuss creative content development approaches you've utilized, such as storytelling techniques, multimedia elements, and targeted messaging.

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In your opinion, what role does inclusion play in internal communications?

Share insights on how strategic communications around inclusion can foster a positive workplace culture and enhance employee engagement.

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How do you prepare executives for public speaking engagements?

Outline your process for collaborating with executives, including developing content, practicing delivery, and tailoring messages for specific audiences.

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What do you think the key challenges are for a Director, People Communications at Visa?

Identify potential challenges, such as managing diverse communication needs across departments or adapting strategies in a rapidly changing environment, and emphasize your readiness to tackle them.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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