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Issuing Specialist Seller: National - job 29 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller: National, Visa

At National, we’re on the lookout for an enthusiastic and skilled Issuing Specialist to join our Wilmington team! As an Issuing Specialist, you'll thrive in the dynamic and fast-paced world of financial services, particularly working with Tier 1 Issuers. Your day-to-day will involve a blend of prospecting new clients, building relationships, and showcasing what makes Visa’s solutions a game-changer for these clients. Understanding the payments ecosystem will be second nature to you, as you navigate through complex organizational structures to connect with key decision-makers. Collaboration is key in this role, where you'll partner with diverse teams—from Sales Operations to Product Management—to deliver compelling proposals and presentations. Your ability to engage with clients proactively to ensure they achieve their goals will be essential to driving satisfaction and retention. You will also conduct market analysis and utilize Microsoft Dynamics for sales activity reporting to guide your strategies. With a significant portion of your role requiring travel for client meetings and industry events, a passion for building connections and sharing insights will come in handy. If you’re excited about being the go-to person for Issuing Solutions and want to play a pivotal role in our mission to uplift everyone, everywhere, we'd love to hear from you. Join us at National, where every day is an opportunity to make an impact!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the key responsibilities of the Issuing Specialist at National?

The Issuing Specialist at National is responsible for navigating complex organizational structures of Tier 1 Issuers, actively prospecting and closing deals, and developing strong relationships with key client decision-makers. A comprehensive understanding of the payments ecosystem and the operational challenges faced by these clients is crucial. You will also collaborate with cross-functional teams to prepare proposals and ensure high levels of client satisfaction.

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What qualifications are necessary for the Issuing Specialist role at National?

To be successful as an Issuing Specialist at National, candidates should possess significant experience in the financial services industry, particularly with Tier 1 Issuers. Strong sales skills, expertise in the payments ecosystem, and experience in crafting sales strategies tailored to Issuer needs are essential. Additionally, excellent communication and collaboration skills will support successful partnerships with various teams.

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What does the hybrid work model look like for the Issuing Specialist position at National?

The Issuing Specialist role at National operates on a hybrid model, where employees are expected to work from the office 2-3 days a week. This balance allows for face-to-face collaboration with colleagues while also providing the flexibility of remote work. This structure is designed to meet business needs and foster productivity in both environments.

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How can the Issuing Specialist contribute to client satisfaction at National?

An Issuing Specialist at National can significantly enhance client satisfaction through proactive outreach and tailored solutions that address specific challenges faced by Issuers. By engaging regularly and providing valuable insights, you will help ensure clients achieve their goals, fostering long-term partnerships that are beneficial for both parties.

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What travel expectations are associated with the Issuing Specialist role at National?

The Issuing Specialist role at National requires moderate to extensive travel for client meetings, conferences, and partner events. Being comfortable with travel is essential as it allows for building strong client relationships and staying updated on industry trends and shifts. This aspect of the role is vital for success in engaging with Issuer clients effectively.

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Common Interview Questions for Issuing Specialist Seller: National
Can you describe your experience in the financial services industry related to Issuers?

When answering this question, highlight your previous roles and specific responsibilities that align with the Issuing Specialist position. Mention relevant projects, how you navigated complex organizations, and any measurable successes you've had in closing deals or improving client satisfaction.

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How would you approach building relationships with decision-makers at Tier 1 Issuers?

Focus on emphasizing your relationship-building skills. Discuss techniques you've successfully used in the past, such as conducting thorough research on clients, personalizing communication, and demonstrating a genuine understanding of their needs and challenges.

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What strategies would you implement to understand and address Issuer specific operational challenges?

Illustrate your systematic approach to understanding client needs. Discuss methods such as engaging in regular dialogue, conducting assessments to identify pain points, and proposing tailored Visa solutions that can mitigate these challenges effectively.

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How do you prioritize your sales activities in a fast-paced environment?

Showcase your organizational skills by explaining how you set priorities based on urgency, potential impact, and client needs. Mention tools or systems, such as CRM platforms, that you utilize to keep track of activities and manage time efficiently.

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Describe a time you successfully closed a deal with an Issuer. What were the key factors in your success?

Use the STAR method (Situation, Task, Action, Result) to frame your response clearly. Describe the context, your specific actions taken to address the client's needs, and the outcome that led to a successful closing of the deal.

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How do you stay informed about trends in the payment’s ecosystem?

Discuss strategies you employ for keeping current, such as subscribing to industry journals, attending conferences, and networking with peers. Emphasize the importance of continuous learning in providing valuable insights to clients.

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What role do collaboration and teamwork play in your sales approach?

Emphasize your belief in teamwork as essential for sales success. Provide examples of how you've previously collaborated with cross-functional teams to enhance client proposals and ultimately boost client satisfaction and sales outcomes.

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How would you handle objections from a potential Issuer client?

Outline your strategy for addressing objections—listening actively to understand the client’s concerns, empathizing with their position, and providing well-researched responses supported by data or case studies to reassure them.

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What do you think sets Visa's solutions apart from its competitors?

Express your understanding of Visa's unique value propositions, such as its extensive network, innovative technology, and commitment to customer service. Highlight how these attributes enable you to effectively meet Issuer needs.

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Why do you want to work as an Issuing Specialist at National?

Articulate your passion for the financial services sector and your enthusiasm for working with innovative solutions that contribute to client success. Tie your personal values and career goals to the objectives and mission of National.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

8880 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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