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Senior Manager, People Analytics Generative AI Platform - job 6 of 21

As the Senior Manager for the People Analytics AI Platform, you will play a pivotal role in shaping and executing our Generative AI strategy and roadmap for the People Team. This role involves working within an agile framework and utilizing JIRA tools and processes to track and log progress.  You will be driving the development of both chatbot and generative AI solutions to deliver connected and enriched employee experiences.  The focus will be to strengthen the relationship our employees have with our People analytics and metrics by simplifying and enhancing the employee-data interact model.  Additional responsibilities will include defining the key success criteria and metrics to demonstrate the ROI of all created solutions, tracking the implementation of the Generative AI solution, and supporting ongoing adoption and change management. Working closely with our People Technology team, you will manage the entire lifecycle of the product, from inception to maintenance. This position offers the unique opportunity to make a significant impact in a fast-paced and innovative environment.

Key Duties:

  • Define and manage the implementation of the Chatbot and Generative AI strategy and product roadmap, leveraging your experience with Generative AI-based applications.
  • Drive the development of Generative AI solutions that deliver connected employee experiences.
  • Define key success criteria and metrics to demonstrate the ROI of created solutions.
  • Oversee the entire product lifecycle, creating custom solutions from inception to deployment and ongoing maintenance.
  • Track the adoption of the Generative AI solution and support ongoing adoption and change management.
  • Collaborate with the People Technology team, utilizing agile principles and JIRA tools to manage product development.
  • Gather, prioritize, and articulate product and customer requirements working with key stakeholders to define the product vision.
  • Stay up to date with AI and machine learning trends, applying this knowledge to the continuous improvement of the platform capabilities and products.
  • Lead cross-functional teams to execute the product roadmap, ensuring products are delivered on time and within budget.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

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What You Should Know About Senior Manager, People Analytics Generative AI Platform, Visa

Are you ready to take the reins as the Senior Manager of People Analytics for our innovative Generative AI Platform in Austin? This unique opportunity allows you to not only shape the strategy but also execute a dynamic roadmap that revolutionizes how our People Team interacts with data. In this role, you'll dive deep into the world of Generative AI and chatbot solutions, aiming to create exceptional employee experiences that connect and enrich. Your skills in managing agile frameworks and using JIRA for progress tracking will be key as you oversee the lifecycle of our product, from the spark of an idea to its deployment and long-term maintenance. As you define success metrics and track the ROI of implemented solutions, you'll partner closely with our People Technology team to ensure our offerings are not just innovative but also impactful. What's more, the really exciting part? You'll be at the forefront of AI and machine learning trends, which means each day brings fresh challenges and opportunities for growth. This hybrid position offers flexibility, with in-office days confirmed by your hiring manager, allowing you the best of both worlds as you lead cross-functional teams and drive real change. If you’re passionate about harnessing the power of analytics to enhance employee engagement, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Senior Manager, People Analytics Generative AI Platform Role at Visa
What are the responsibilities of a Senior Manager, People Analytics at our Company?

As the Senior Manager for People Analytics at our Company, you will be responsible for defining and managing the implementation of the Generative AI and Chatbot strategy, driving the development of solutions that enhance employee experiences. You’ll oversee the product lifecycle, track adoption, and support change management, all while working closely with stakeholders to create a unified vision.

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What qualifications do I need for the Senior Manager, People Analytics position?

To excel as a Senior Manager, People Analytics, a strong background in generative AI applications, product management, and people analytics is essential. Experience in agile methodologies, proficiency in JIRA, and the ability to lead cross-functional teams will serve you well. A passion for AI and machine learning trends is also a big plus.

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How does the Senior Manager, People Analytics role impact employee experience?

The Senior Manager, People Analytics plays a critical role in enhancing employee experience by leveraging generative AI solutions to simplify and enrich the way employees interact with data. By developing intuitive chatbots and streamlined metric reports, you foster a stronger relationship between employees and the analytics provided, ultimately driving engagement and satisfaction.

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What is the work environment like for the Senior Manager, People Analytics at our Company?

The work environment for the Senior Manager, People Analytics is dynamic and hybrid, offering a blend of remote and in-office work. This fosters a culture of collaboration and innovation, especially as you engage with cross-functional teams and utilize agile practices to boost productivity and creativity.

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What skills are essential for success as a Senior Manager, People Analytics?

Key skills for success as a Senior Manager, People Analytics include analytical thinking, strategic planning, leadership, and excellent communication. Proficiency in generative AI technologies, as well as familiarity with project management tools like JIRA, will also be crucial in driving the team toward achieving its goals.

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Common Interview Questions for Senior Manager, People Analytics Generative AI Platform
Can you describe your experience with Generative AI applications?

When discussing your experience with Generative AI applications, focus on specific projects where you implemented these technologies. Highlight your role, the challenges faced, and the outcomes achieved while emphasizing how these experiences prepare you for the Senior Manager, People Analytics position.

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How do you prioritize tasks in an agile environment?

In your response, explain your approach to prioritization using agile principles. Discuss how you evaluate tasks based on urgency and alignment with overall product goals, and provide examples from previous positions that demonstrate your effectiveness in managing competing priorities.

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What metrics do you believe are critical for measuring ROI in People Analytics?

To answer this question, mention specific metrics such as engagement scores, retention rates, or efficiency gains. Discuss how these metrics can provide insights into the effectiveness of the Generative AI solutions you would implement in the Senior Manager, People Analytics role.

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How would you conduct change management for a new AI solution?

In your response, outline a change management strategy that includes stakeholder engagement, communication plans, and training initiatives. Be sure to reference how you would apply this strategy specifically to the introduction of Generative AI solutions within our Company.

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Describe a time when you led a cross-functional team.

Share a specific example where you successfully led a cross-functional team, discussing your leadership style, how you handled conflicts, and the outcomes of your collaboration. Focus on the skills that would translate well to the Senior Manager, People Analytics role.

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What challenges have you faced in implementing analytics solutions?

When addressing challenges, focus on concrete examples where you encountered obstacles during implementation. Discuss the strategies you employed to overcome these issues and highlight the key lessons learned from those experiences to show your capacity for problem-solving.

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How do you stay current with trends in AI and analytics?

In your answer, explain your methods for staying updated, such as attending workshops, following industry leaders, or participating in relevant courses. Emphasize how this continuous learning is crucial for driving innovation in your role as Senior Manager, People Analytics.

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What role does collaboration play in your work?

Talk about the importance of collaboration in achieving successful outcomes. Provide specific examples of how you involve stakeholders in the development process and how their contributions help shape effective solutions in your role.

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Can you give an example of a successful project you managed from start to finish?

Share an anecdote that highlights a project you led, detailing each phase from initiation through execution and closure. Emphasize your role, the challenges faced, and how the project aligned with business objectives, showcasing your ability to manage the full lifecycle effectively.

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What is your approach to gathering and articulating product requirements?

Discuss your approach to requirement gathering, which could include stakeholder interviews, surveys, or analysis of existing data. Explain how you synthesize this information into a clear, actionable product vision, making it relatable to the responsibilities of the Senior Manager, People Analytics position.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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