Product Analyst, Unified Directory - job 6 of 19

As a Product Analyst at Visa, your responsibilities include leading the product roadmap for the Unified Directory, defining requirements for evolving data models, ensuring product delivery aligns with customer needs, and tracking key success metrics. You also summarize data insights for diverse stakeholders and collaborate with various teams for data governance and legal compliance.

Visa seeks candidates with a strong background in technical data products, analytical skills, and the ability to work independently in fast-paced environments. Experience in defining product requirements and collaborating with technology partners is essential. Additionally, candidates should be comfortable with data insights and possess creative problem-solving skills.

The Product Analyst role at Visa directly enhances customer experience by ensuring the Unified Directory remains secure and efficient. By leading the product roadmap and continuously improving the enrollment and retrieval process, you help create a reliable infrastructure that benefits both Visa clients and cardholders.

At Visa, a Product Analyst can anticipate a hybrid work environment that values collaboration and flexibility. The role requires navigating a fast-paced and sometimes ambiguous setting, where independent and creative thinking is encouraged to drive product effectiveness and innovation.

Essential skills for success in the Product Analyst position at Visa include strong analytical abilities, technical acumen related to data products, effective communication for diverse audiences, and collaborative teamwork skills. Additionally, a proactive approach to problem-solving is vital for driving impactful results.

To define a product roadmap, I start by understanding customer needs and industry trends. I gather feedback from stakeholders, analyze data insights, and prioritize features that align with business goals, ensuring the roadmap is flexible to adapt to changing requirements.

Sure! In my previous role, I led a project analyzing customer data to identify usage patterns in a specific product. My analysis informed enhancements that resulted in a 20% increase in user engagement and significantly improved customer satisfaction.

When facing ambiguity in product requirements, I prioritize open communication with stakeholders. I seek clarification through targeted questions and conduct further research to frame the requirements accurately, ensuring everyone's expectations are aligned.

I focus on simplifying complex data into actionable insights using clear visuals and relatable examples. By connecting the data to real-world applications, I can help non-technical audiences understand the value without getting bogged down by technical jargon.

To ensure all stakeholders’ needs are met, I would employ regular check-ins and feedback sessions throughout the development process. This encourages collaboration and allows for adaptations based on stakeholder input, ensuring everyone's voice is heard.

I have significant experience working closely with data governance and compliance teams to ensure all data sources adhere to legal requirements. This includes understanding contractual data rights and proactively addressing any potential compliance issues.

I use a data-driven approach to prioritize features by assessing their impact on user experience, feasibility, and alignment with strategic goals. I also consider feedback from stakeholders and market analysis to inform my decisions.

I once advocated for a new data tracking feature that stakeholders initially underestimated. By presenting detailed analysis on potential user benefits and competitive advantages, I gained their support, resulting in successful implementation that enhanced product performance.

I am proficient in data analysis tools such as Excel, SQL, and visualization software like Tableau. Additionally, I use product management tools like Jira for tracking tasks and collaborating with development teams.

To gather requirements effectively, I conduct interviews and surveys with stakeholders to understand their specific needs and motivations. I also organize workshops to facilitate discussions and encourage collaborative brainstorming, leading to comprehensive requirements documentation.