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Senior Manager, People Analytics Generative AI Platform - job 20 of 21

As the Senior Manager for the People Analytics AI Platform, you will play a pivotal role in shaping and executing our Generative AI strategy and roadmap for the People Team. This role involves working within an agile framework and utilizing JIRA tools and processes to track and log progress.  You will be driving the development of both chatbot and generative AI solutions to deliver connected and enriched employee experiences.  The focus will be to strengthen the relationship our employees have with our People analytics and metrics by simplifying and enhancing the employee-data interact model.  Additional responsibilities will include defining the key success criteria and metrics to demonstrate the ROI of all created solutions, tracking the implementation of the Generative AI solution, and supporting ongoing adoption and change management. Working closely with our People Technology team, you will manage the entire lifecycle of the product, from inception to maintenance. This position offers the unique opportunity to make a significant impact in a fast-paced and innovative environment.

Key Duties:

  • Define and manage the implementation of the Chatbot and Generative AI strategy and product roadmap, leveraging your experience with Generative AI-based applications.
  • Drive the development of Generative AI solutions that deliver connected employee experiences.
  • Define key success criteria and metrics to demonstrate the ROI of created solutions.
  • Oversee the entire product lifecycle, creating custom solutions from inception to deployment and ongoing maintenance.
  • Track the adoption of the Generative AI solution and support ongoing adoption and change management.
  • Collaborate with the People Technology team, utilizing agile principles and JIRA tools to manage product development.
  • Gather, prioritize, and articulate product and customer requirements working with key stakeholders to define the product vision.
  • Stay up to date with AI and machine learning trends, applying this knowledge to the continuous improvement of the platform capabilities and products.
  • Lead cross-functional teams to execute the product roadmap, ensuring products are delivered on time and within budget.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, People Analytics Generative AI Platform, Visa

As the Senior Manager for the People Analytics Generative AI Platform at our vibrant Austin location, you're stepping into a role that's not just about management but about driving innovative change. In this exciting position, you'll have the chance to shape and implement our Generative AI strategy within the People Team. Imagine using your expertise to develop cutting-edge chatbot solutions that enhance the employee experience! Working in an agile framework, you'll utilize JIRA tools to track progress on these transformative projects. One of your key responsibilities will be defining success metrics that showcase the ROI of the AI solutions you create. It's all about enhancing how employees interact with data and metrics, making it simpler and more engaging. You’ll oversee the product lifecycle from startup to ongoing maintenance, collaborating closely with our People Technology team to ensure everything runs smoothly. Your visionary input will help define the product vision by gathering insights from various stakeholders. Plus, you get to stay ahead of the curve by keeping up with the latest AI and machine learning trends, weaving them into our platform’s capabilities. Here, you'll lead cross-functional teams, ensuring that we deliver products that exceed expectations, all while enjoying a flexible hybrid work environment. This is your chance to make a lasting impact in a dynamic and fast-paced company.

Frequently Asked Questions (FAQs) for Senior Manager, People Analytics Generative AI Platform Role at Visa
What are the main responsibilities of a Senior Manager, People Analytics Generative AI Platform at our company?

The Senior Manager for People Analytics Generative AI Platform will define and implement the Generative AI strategy and product roadmap, lead the development of innovative chatbot solutions, and manage the entire product lifecycle. Additionally, you'll track adoption and success metrics to demonstrate the impact of these solutions.

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What qualifications are needed for the Senior Manager, People Analytics Generative AI Platform position?

Candidates should have significant experience in managing AI-driven products, with a strong understanding of Generative AI applications. A background in agile methodologies and tools like JIRA, along with excellent collaboration skills, is essential for success in this role.

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How does the Senior Manager, People Analytics Generative AI Platform collaborate with other teams?

Collaboration is key for the Senior Manager, as you will work closely with the People Technology team and other stakeholders. This teamwork ensures that product visions align with employee needs, hence driving the effective development and delivery of the Generative AI solutions.

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What makes our company’s approach to People Analytics different within the context of the Senior Manager role?

Our company takes a forward-thinking approach by leveraging Generative AI to directly enhance employee experiences. The Senior Manager plays a crucial part in shaping this vision, creating impactful solutions that simplify how employees interact with analytics.

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What are the opportunities for professional growth as a Senior Manager, People Analytics Generative AI Platform?

There are tremendous growth opportunities as the Senior Manager role involves staying updated with machine learning trends and applying them to enhance our platform. You’ll have the chance to lead innovative projects that can significantly advance your career and expertise in AI.

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Common Interview Questions for Senior Manager, People Analytics Generative AI Platform
Can you describe your experience with Generative AI applications?

Focus on specific projects where you utilized Generative AI to create innovative solutions. Discuss the challenges you faced, how you overcame them, and the impact your work had on the overall employee experience.

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How do you prioritize product features when managing a project?

Explain your approach to gathering stakeholder input and using metrics to prioritize features. Highlight your ability to make data-driven decisions while ensuring alignment with the overall product vision.

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What strategies do you use for change management during product rollouts?

Discuss how you communicate with team members and stakeholders to manage expectations. Highlight your use of feedback loops and training sessions to ensure smooth transitions and adoption of new technologies.

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How do you measure the success of a Generative AI solution?

Talk about key performance indicators (KPIs) you've set in past projects to measure ROI and user engagement. Emphasize how these metrics informed your decisions and improved the overall product.

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Describe a time when you had to lead a cross-functional team.

Share an example that showcases your leadership style and how you facilitated collaboration among different departments to achieve a common goal. Discuss the challenges and successes achieved.

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How do you keep up with trends in AI and machine learning?

Mention the resources you follow, including conferences, publications, and online courses. Emphasize how staying informed allows you to bring innovative ideas to your role.

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What experience do you have with agile methodologies?

Provide examples of how you have implemented agile principles in past projects. Discuss the benefits of agility in product development, focusing on flexibility and team communication.

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How do you ensure the voice of the employee is included in product development?

Discuss the methods you use to solicit feedback from employees, such as surveys, focus groups, or interviews. Highlight how this feedback has influenced your product decisions.

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Can you provide an example of how you tracked the implementation of a Generative AI solution?

Detail how you documented the process, including what metrics you tracked and the feedback mechanisms you put in place to evaluate initial adoption and suggest improvements.

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What methods do you use to articulate product requirements to stakeholders?

Describe your approach to creating clear and comprehensive documentation, and your experience in presenting ideas to both technical and non-technical audiences.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11749 jobs
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Full-time, hybrid
DATE POSTED
April 2, 2025

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