Senior Manager, People Analytics Generative AI Platform - job 16 of 21

The Senior Manager, People Analytics Generative AI Platform is responsible for defining and implementing chatbot and generative AI strategies within the People Team. This role entails managing the entire product lifecycle, tracking adoption and success metrics, and collaborating with cross-functional teams to enhance employee experiences.

Candidates should possess experience in generative AI-based applications, a solid understanding of People Analytics, and Agile project management skills, particularly with tools like JIRA. Strong collaboration abilities and an aptitude for articulating product visions are essential.

The Senior Manager will define key success criteria and metrics to track the effectiveness of the Generative AI solutions developed, ensuring that the outcomes provide quantifiable benefits for the organization and enhance employee interactions with analytics.

In this role, you will collaborate with the People Technology team and cross-functional teams, combining efforts to drive product development and enhance the overall employee experience through innovative AI solutions.

This hybrid position allows for both remote and in-office work, with expectations determined by your hiring manager, offering flexibility while working in an innovative and fast-paced team environment.

A successful Generative AI strategy would start with a clear understanding of employee needs, defined success metrics, and a roadmap that prioritizes solutions that enhance user experiences and engagement with analytics.

I have successfully implemented Agile methodologies in previous roles, using tools like JIRA to track progress and facilitate communication among team members, ensuring timely delivery of products while remaining adaptable to changes.

I would implement user feedback loops, conduct surveys, and analyze usage metrics, focusing on engagement levels to continually refine and enhance the AI solutions to meet the evolving needs of our employees.

Prioritization involves gathering input from key stakeholders, understanding business impacts, and evaluating user needs against resource availability to create a balanced product roadmap that aligns with strategic goals.

Challenges may include aligning diverse stakeholder expectations, ensuring data accuracy and privacy, and driving user adoption in a fast-paced environment while integrating new technologies effectively.

I regularly attend industry conferences, engage with thought leaders through webinars, and read the latest research articles and whitepapers, ensuring that I bring innovative ideas back to my team for implementation.

In my previous role, I coordinated efforts between product, design, and engineering teams for an AI enhancement project, facilitating daily stand-ups and prioritizing tasks, leading to successful and timely product release.

My approach involves transparent communication, providing sufficient training resources, and actively gathering feedback to address any concerns, ultimately ensuring a smooth transition and buy-in from all involved.

Key criteria might include user satisfaction scores, engagement metrics, productivity enhancements, and measured impacts on employee behavior and interaction with HR services.

Generative AI can provide personalized experiences, streamline access to information, and enhance communication, helping employees feel more connected and supported in their roles, ultimately fostering a more engaged workforce.