Sr. Product Manager, Identity Graph - job 21 of 21

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

• Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
• Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
• Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
• Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
• Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
• Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
• Explore new emerging technologies for graph algorithms that could be relevant for the product 
• Partner with data science teams to build assurance levels and identity resolution algorithms 
• Collaborate with fellow product managers to develop business case and revenue forecasts for your product
• Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications

• 9 years of work experience with a Bachelor’s Degree or at least 6 years of experience with an Advanced degree (e.g. Masters/MBA/JD/MD) 
• Demonstrated experience in product management, preferably with multi-sided networks and/or database unification. Fintech a plus.
• Agile Methodology: Strong understanding and implementation of Agile frameworks like Scrum or Kanban, experience managing software development projects using Agile methodologies.
• Experience with Graph databases and graph algorithms.
• Coding and Technical Skills: Being able to understand the codes from the engineering team to drive technical conversations.
• Data Science and API Development: Understand data preprocessing, feature engineering, and handling large-scale datasets. Know the basics of real-time AI applications and designing RESTful APIs.
• AI Compliance & Guardrails: Understand AI compliance frameworks and best practices for ethical AI usage. Be familiar with implementing guardrails to ensure responsible AI deployment.
• Project Management: Experience leading complex projects from inception to completion, with demonstrated ability to drive innovation and continuous improvement across projects with a development team, experience managing
• multiple projects and priorities in a fast-paced, dynamic environment.
• Communications Skills: Clear, concise, and influential communication skills with senior leaders and impeccable written communication in both prose and visual presentation.
• Innovation: A passion for innovation and a commitment to staying up to date with the latest advancements in Generative AI.
• Critical Thinking: Exceptional analytical and problem-solving skills, with a knack for making data-driven decisions.
• Hands-on experience in at least one programming language (SQL/Python preferred) and software development, deployment, release management, testing, automation.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 143,200.00 to 207,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.