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People & Culture Generalist

About the People & Culture team: 


The People & Culture (P&C) team are responsive and adaptive folks who are passionate about fostering Wave’s inclusive and award-winning culture and are true company ambassadors who understand our Wavers can’t do their jobs if we don’t do ours. We challenge each other’s thinking and are continuously looking to solve problems collaboratively, while always prioritizing the employee experience. 


About the role:


We are seeking a passionate and organized People & Culture Generalist to support initiatives that build an inclusive and engaging workplace where employees can thrive. This role focuses on strengthening company culture, ensuring employees feel valued and motivated, while also contributing to P&C operations, compliance, and health and safety efforts to enhance the overall employee experience.


Here's how you'll make an impact:
  • Design and implement programs and initiatives to boost employee connectedness and morale, including virtual, in-person, and hybrid events, milestone and service awards, and team-building activities.
  • Stay informed about industry trends and best practices in employee engagement and experience to bring fresh ideas to the team.
  • Ensure all employee events and engagement initiatives are inclusive and accessible to employees across locations and work environments.
  • Track and analyze key employee engagement metrics (e.g., event participation, satisfaction scores) to evaluate the impact of initiatives and adjust strategies as needed.
  • Partner with the Senior Communications Advisor to send employee communications for events, wave-anniversary and various holidays throughout the year.
  • Collect and act on employee feedback to continuously improve engagement and morale.
  • Contribute to the development and execution of our employee experience strategy.
  • Support People & Culture (P&C) initiatives focused on belonging and employee well-being.
  • Manage the ordering and distribution of employee swap and new hire kits to ensure a seamless onboarding experience. 
  • Support the P&C Operations Specialist with orientation, acting as a backup as required.
  • Oversee the health and safety program, conducting monthly inspections and ensuring compliance with legislative requirements.
  • Serve as a worker member of the Joint Health and Safety Committee and maintain JHSC certification
  • Manage and respond to employee inquiries through the Help channel and HR inbox.
  • Maintain the P&C events calendar to ensure smooth execution of key initiatives.


You Thrive Here By Possessing the Following:
  • Post-secondary education in HR or a related field. 
  • 3 years of previous HR experience or related experience. 
  • Strong organizational and communication skills.
  • Previous experience in employee engagement, events, or program coordination.
  • Knowledge of health and safety regulations.
  • Excellent communication and interpersonal skills with the ability to act with empathy.
  • Process-oriented 
  • Strong organization, prioritization and attention to detail skills
  • Process-driven with strong problem-solving skills 
  • Ability to work autonomously
  • Strong presentation skills 
  • Upholds a high level of integrity and ethical conduct in HR practices
  • Ability to maintain confidentiality in handling sensitive HR information and situations. 
  • Ability to multitask and prioritize competing priorities
  • Aptitude for learning 
  • Experience in health and safety is an asset
  • Note: Wave functions as a remote-first company. This role may require you to be in the office up to 1-2 days per week


At Wave, you’re treated like the incredible human being you are. 


We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.


We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously. 


We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot!


We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are.  Contributing to an inclusive culture is a part of all of our job descriptions. 


We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.  


Are you ready to be a Waver? Join us!

Average salary estimate

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What You Should Know About People & Culture Generalist, Wave HQ

At Wave, we're on the lookout for a passionate People & Culture Generalist to join our dynamic team in Toronto, Ontario. Our People & Culture (P&C) team plays a vital role in fostering an inclusive and award-winning workplace culture that makes our employees feel valued and engaged. As a People & Culture Generalist, you'll have the incredible opportunity to design and implement programs that boost employee connectedness, ranging from virtual events to in-person team-building activities. This role isn't just about managing compliance and health and safety efforts; it’s about truly enhancing the overall employee experience. You'll stay abreast of industry trends, ensuring that every initiative we roll out is not only fresh but also inclusive for all our diverse Wavers across different locations. Collaborating closely with the Senior Communications Advisor, you’ll send out exciting invitations for events, manage the P&C events calendar, and gather insights from employee feedback to continuously improve our approach. With your strong organizational skills and HR experience, you’ll also support onboarding, manage employee inquiries, and oversee health and safety compliance. At Wave, we recognize and celebrate our differences, fostering a culture where everyone can thrive. If you're ready to contribute to our mission of continuous growth and inclusivity, we can’t wait to welcome you aboard as our People & Culture Generalist!

Frequently Asked Questions (FAQs) for People & Culture Generalist Role at Wave HQ
What are the responsibilities of a People & Culture Generalist at Wave?

As a People & Culture Generalist at Wave, you will focus on enhancing the employee experience through various initiatives that strengthen company culture. This includes designing and executing employee engagement programs, overseeing health and safety compliance, and supporting onboarding processes. Your role also involves tracking engagement metrics and collecting employee feedback to ensure continuous improvement in workplace initiatives.

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What qualifications do I need to apply for the People & Culture Generalist position at Wave?

To be considered for the People & Culture Generalist position at Wave, you should have a post-secondary education in HR or a related field, along with at least 3 years of experience in HR or similar roles. Strong organizational and communication skills are essential, along with an understanding of employee engagement and health and safety regulations.

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How does Wave support employee well-being in the People & Culture Generalist role?

At Wave, supporting employee well-being is a cornerstone of the People & Culture Generalist role. You’ll be responsible for implementing programs that promote belonging and wellness, ensuring that initiatives are inclusive and accessible to all. Additionally, you'll work closely with other team members to continuously gather and act on feedback, making our workplace a better environment for everyone.

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What is the company culture like at Wave for the People & Culture Generalist role?

Wave is recognized for its inclusive and diverse company culture, where every employee's voice matters. As a People & Culture Generalist, you'll be working in an environment that fosters respect, collaboration, and continuous growth. Our culture emphasizes trust and authenticity, encouraging Wavers to bring their full selves to work every day, which is crucial for building a thriving workplace.

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What skills are beneficial for the People & Culture Generalist at Wave?

For a People & Culture Generalist at Wave, skills such as strong communication, organizational prowess, and empathy are crucial. You’ll benefit from having a process-oriented mindset, problem-solving capabilities, and the ability to manage multiple tasks effectively. Additionally, previous experience in employee engagement or events coordination will be an asset in this role.

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Common Interview Questions for People & Culture Generalist
Can you describe your experience with employee engagement initiatives?

In answering this question, highlight specific employee engagement programs you’ve implemented in previous roles. Discuss the impact of these initiatives on employee morale and connectedness, and mention methods you used for measuring their success, such as feedback surveys or participation rates.

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How do you handle feedback from employees about company culture?

Explain your approach to collecting and responding to employee feedback, emphasizing active listening and collaboration. Share a specific example of how you have acted on feedback to improve workplace culture in the past, underlining the positive outcomes that followed.

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What strategies would you use to promote inclusivity and belonging in the workplace?

Discuss proactive strategies you would employ, such as organizing inclusive events or implementing training programs on diversity. Emphasize your understanding of creating accessible initiatives and how these strategies contribute to a positive work environment.

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Can you give an example of how you managed an employee wellness program?

Provide a concrete example, detailing the steps you took from inception to execution. Discuss how you tailored the program to meet employee needs, along with any measurable outcomes that showcased its effectiveness.

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What tools or software are you familiar with for tracking employee engagement metrics?

Mention specific tools you’ve used to track engagement metrics, such as HR software or project management applications. Discuss how you utilized these tools to gather insights into employee participation and satisfaction, and how you used that data to inform future initiatives.

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How would you approach organizing a large corporate event?

Outline your planning process, emphasizing attention to detail, communication, and collaboration with multiple stakeholders. Discuss any experience you have with event logistics, budgeting, and ensuring accessibility for all employees.

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What is your understanding of health and safety regulations in the workplace?

Articulate your knowledge of health and safety regulations relevant to the workplace. Provide examples of how you have ensured compliance in previous roles or your experience conducting safety inspections and managing health and safety initiatives.

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How do you prioritize competing tasks in a fast-paced HR environment?

Discuss your approach to task prioritization, including using tools for task management, establishing deadlines, and assessing the urgency of tasks. Emphasize your flexibility and adaptability in a dynamic work environment.

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Can you explain your experience with onboarding new hires?

Describe your previous roles in onboarding processes, from the logistics of new hire kits to your involvement in orientation sessions. Highlight the importance of making new hires feel welcome and valued during their transition into the company.

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Why do you want to work as a People & Culture Generalist at Wave?

Convey your alignment with Wave’s values and mission, emphasizing what draws you to work in a culture that prioritizes inclusivity and employee experience. Personalize your motivation by referencing Wave’s recognition as a great workplace and your enthusiasm for contributing to such a positive environment.

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Founded in 2010 and headquartered in Toronto, Ontario, Wave Apps provides software solutions and related services for small business owners to manage finances.

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March 26, 2025

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