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Recruitment Lead (18+ month FTC)

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Reporting to our Head of Recruitment EU, you will be responsible for recruitment in Hungary. Leading a team of recruiters, you will act as a change agent, continuously improving the quality of our recruitment practices. This is an FTC position (18+ months). 

Culture is everything to us at Wise and identifying, attracting and selecting the best talent to support our highly collaborative and non-hierarchical culture is key to our continued growth.

Some of your responsibilities will be to:

  • Lead the recruitment for all hires in Hungary, including Servicing, Product, Engineering, Finance, Marketing, Risk, Compliance, People.

  • Ensure that our hiring follows the company’s hiring location strategy.

  • Work with hiring managers to sequence their hiring needs to balance both demand and capacity.

  • Lead, develop and grow a team of recruiters as per our talent advisory model.

  • Develop and set clear goals, and ensure accountability and ownership.

  • Meet with department heads regularly to discuss their quarterly hiring plans, provide data and market insights that help guide their hiring decisions,

  • Work with your global peers to drive a high-performance hiring culture across Wise; incubate and scale new processes and tools accordingly.

  • Ensure that your team delivers the best possible candidate and stakeholder experience possible and that we are adhering to our values every step of the way. 

  • Role-model DEI best practices to ensure that we embed diversity into the dna of our recruiting philosophy.

  • Ensure that we’re building robust and scalable processes, prioritising automation where possible.

  • Lead regional recruitment projects and contribute to Wise’s global recruitment initiatives.

  • Act as a primary local point of contact for senior leaders; leading with data to provide actionable insights and unblock challenges along the way. 

  • Act as a lead in our Budapest People team community, participate in local events and drive a collaborative culture in our Budapest office. 

Qualifications

About you:

  • You have extensive experience in building and developing recruitment teams, especially within the Volume space, recruitment functions, hiring for roles in KYC, FinCrime, Payment Operations, and ideally in Finance and CS 

  • You have strong leadership experience (5+ years) 

  • You’re a subject matter expert in recruitment, able to transform ideas and best practices into embedded new ways of working

  • You are comfortable working in matrixed environments and able to engage and inspire multi-cultural teams

  • You’re a coach, a negotiator, and a servant leader all in one; you’re focused on solving for the business whilst nurturing your team to be the best version of themselves.

  • You enjoy rolling up your sleeves, and are able to take on a few requisitions, when the recruitment load exceeds your team’s bandwidth.

Key Attributes

  • Data Driven. You’re able to use data to build narratives and influence change. You can make evidence-based decisions and you’re able to use data to measure impact

  • Flexible & adaptable. You’re able to switch effectively between tasks and deal with constantly-changing workload and priorities. 

  • Growth mindset. You role-model curiosity, always seeking to understand.

  • Big Thinker. You understand the impact of your work on the success of the company. You’re able to create well thought-through action plans built around the big picture. You consider others and you’re aware of the impact your work has on other teams. You’re always thinking and planning for scalable and sustainable solutions.

  • Change enabler. You promote, deliver and facilitate change; driving adoption across our team and the business.

Additional Information

Salary: 1,260,000.00 - 1,750,000.00 HUF Monthly (+ RSUs)

Key benefits: 

🚀  RSU’s in a rapidly growing company after a year with us

💻 Hybrid working model – A combination of work-from-home and from the office 

✈️  Wisers can work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to

💪  An annual self-development budget

🩺  Medical insurance 

☀️  25 days PTO, 15 sick days, 11 bank holidays, 5 compassionate leave days, 3 paid “Me” days and a paid volunteer day, annually

🏆 BuiltIn Award winner for Best Places to Work and Best Large Places to Work

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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CEO of Wise
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Kristo Käärmann
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What You Should Know About Recruitment Lead (18+ month FTC), Wise

Wise, the innovative global technology company revolutionizing how we move and manage money, is excited to announce an opening for a Recruitment Lead on an 18+ month fixed-term contract in Budapest. As the Recruitment Lead, you will spearhead recruitment activities across various departments, from Servicing to Product, Engineering, and beyond. Reporting directly to the Head of Recruitment EU, your role extends beyond just filling positions. You’ll cultivate and lead a passionate team of recruiters, focusing on enhancing recruitment practices that miraculously blend seamlessly with our open and collaborative culture. You'll partner with department heads to understand their hiring needs while providing critical market insights to guide their decisions. Celebrating diversity and inclusion is core to Wise’s ethos, and as such, you’ll champion recruitment processes that reflect this commitment, ensuring a diverse representation among candidates. With your extensive experience in the recruitment sphere, particularly within volume spaces like KYC and Finance, you'll transform recruitment ideas into reality, using data-driven strategies to influence change. In your hands, our hiring practices will not just support Wise's growth but also make candidate experiences exceptional. If you're ready to lead our Budapest office's recruitment efforts and help shape the future of Wise, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Recruitment Lead (18+ month FTC) Role at Wise
What are the key responsibilities of a Recruitment Lead at Wise?

As a Recruitment Lead at Wise, your primary responsibilities include leading the recruitment process for various departments in Hungary, developing and growing your team of recruiters, ensuring alignment with the company's hiring strategy, and collaborating with department heads to sequence hiring plans efficiently. You'll also be responsible for promoting diversity and inclusion within hiring practices, providing data-driven insights to senior leaders, and driving improvements in recruitment processes to enhance both candidate and stakeholder experiences.

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What qualifications are essential for the Recruitment Lead position at Wise?

The Recruitment Lead position at Wise requires extensive experience in building and developing recruitment teams, particularly within volume recruitment and fields such as KYC, Finance, and Customer Service. A minimum of 5 years of leadership experience is essential. Additionally, candidates should demonstrate a proven ability to engage multicultural teams, inspire collaboration, utilize data to inform decisions, and embody a growth mindset for continuous improvement.

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How does the Recruitment Lead contribute to Wise’s culture?

At Wise, the Recruitment Lead plays an integral role in shaping and nurturing our unique culture. You will identify and attract talent that aligns with our collaborative and non-hierarchical values. Additionally, you'll implement best practices in diversity, equity, and inclusion, ensuring these principles are embedded in our recruitment philosophy. By fostering an inclusive environment, you will help every Wiser feel respected and empowered, which is crucial as we continue to grow.

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What is the expected salary for the Recruitment Lead role at Wise?

The Recruitment Lead position at Wise offers a competitive salary range between 1,260,000 and 1,750,000 HUF monthly, along with additional compensation in the form of RSUs after one year with the company. This competitive pay alongside our unique benefits package reflects Wise's commitment to attracting top talent.

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What benefits does Wise offer to the Recruitment Lead?

Wise provides a comprehensive benefits package to the Recruitment Lead that includes RSUs, a hybrid working model allowing flexibility between home and office, medical insurance, an annual self-development budget, and generous paid time off policies. With 25 days of PTO, sick days, bank holidays, and additional leave options, our focus is on ensuring a healthy work-life balance for our team.

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Common Interview Questions for Recruitment Lead (18+ month FTC)
What strategies would you implement to enhance the recruitment process at Wise?

To enhance the recruitment process at Wise, I'd first analyze current practices by gathering feedback from hiring managers and candidates. Next, I would implement data-driven strategies to identify bottlenecks and capitalize on recruitment successes. Incorporating efficient automation tools would help streamline processes while ensuring we prioritize a diverse candidate pool aligned with our cultural values.

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How would you approach team leadership as the Recruitment Lead?

As the Recruitment Lead, my approach to team leadership would be centered on collaboration and empowerment. I’d promote open communication, encourage team feedback, and foster a culture of learning and development. By setting clear goals and recognizing achievements, I would help my team feel valued and motivated to excel in their roles.

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Can you provide an example of how you've used data to influence hiring decisions?

Certainly! In a previous role, I utilized recruitment analytics to track the time-to-hire and candidate conversion rates. By identifying inefficiencies in the process, I suggested changes to our sourcing strategy, which resulted in a 30% reduction in time-to-fill. This decision was backed by data showing where candidates were dropping off, allowing us to refine our approach effectively.

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What role does diversity play in recruitment for you?

Diversity is crucial in recruitment as it enriches the workplace with varied perspectives and ideas. For me, actively promoting diversity involves implementing strategies that ensure all candidates feel welcome and fairly evaluated. I prioritize outreach to diverse talent pools and ensure our interview panels reflect our values of inclusion and equity, ultimately leading to a stronger, more competitive workforce.

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How would you manage relationships with department heads when discussing hiring needs?

Building strong relationships with department heads is key to successful recruitment. I’d establish regular check-ins to foster an open line of communication, where we can discuss hiring needs and align on expectations. By presenting data and market insights during these discussions, I would ensure we focus on strategic sourcing that meets both immediate and long-term hiring goals.

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Describe a time when you had to navigate a challenging recruitment scenario.

In my previous role, we faced a sudden high volume of openings in a niche market. To navigate this, I quickly organized brainstorming sessions with my team to explore innovative sourcing strategies. We leveraged social media and focused on employer branding. Through targeted campaigns, we not only filled the vacancies efficiently but also improved our candidate engagement.

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What methods do you utilize to improve the candidate experience?

Improving candidate experience starts with clear and transparent communication throughout the hiring process. I utilize feedback surveys post-interview to understand candidate perceptions and areas for improvement. Additionally, providing timely updates and being available for questions, along with a seamless application process, significantly enhances the overall experience for candidates.

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How would you ensure your recruitment team is motivated and engaged?

To keep my recruitment team motivated, I’d implement a recognition program to celebrate their successes and contributions. I would also encourage professional development through training and mentorship opportunities. Regular team-building activities and an inclusive culture would create a fun work environment where team members feel supported and valued.

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What do you think is the most important quality for a Recruitment Lead at Wise?

The most important quality for a Recruitment Lead at Wise is the ability to foster a culture of collaboration and inclusivity. This role requires someone who can effectively manage diverse teams while demonstrating strong leadership and communication skills. Ultimately, a successful Recruitment Lead must embody Wise’s values and be passionate about creating an engaging and supportive hiring experience for all.

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How do you keep up with the latest recruitment trends and technologies?

I prioritize professional development in my role by subscribing to industry journals, attending webinars, and participating in recruitment conferences. Staying connected with other HR professionals in my network also helps me stay informed about emerging trends and technologies. I leverage these insights to continually refine our recruitment strategies at Wise.

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