Director, HRAA & Provider Services
Department
BSD SUR - Administration
About the Department
Many of our faculty members are known for their contributions to the advancement of groundbreaking surgical procedures and techniques, including minimally invasive surgery. In addition to our department's clinical work, our scientists pursue a diverse range of basic, translational, and clinical research projects, including studies on the gut microbiome, tissue bioengineering, stem cell research, cancer, and immunotolerance.
This ongoing work and achievement would not be possible without the cohesive effort and commitment of the faculty and staff. We are looking for high energy, collaborative individuals who share our commitment to improving the health of patients in the community and beyond.
Job Summary
Responsibilities
Academic Recruitment and Appointment Process
In collaboration with the Vice Chair for Academic Affairs, ensures successful navigation of University processes (including full cycle recruitment, onboarding, appointments, promotion, and tenure) for Department of Surgery faculty and other academic appointees.
Research faculty bio to contribute to academic writing for cases.
Reviews, edits, and approves appointment case documentation.
Develops and implements appointment and promotion case scheduling strategy.
Oversees arm's length process.
Trains and supports Section Administrators on appointment process.
Develops and implements solutions for faculty job changes employing options from all academic tracks.
Develops and implements enhancements for academic process.
Faculty Employee Relations
Oversees and approves faculty termination process in partnership with the Office of Academic Affairs.
Facilitates faculty shortened appointment and non-renewal process.
In collaboration with the Chair, conducts sensitive faculty employee relations investigations.
Develops and implements faculty proctoring plans with Section Chiefs as needed.
Academic and Research Staff Recruitment
Oversees research staff and postdoctoral population’s recruitment process.
Reviews, edits, and approves academic hiring materials for submission to the Office of Academic Affairs.
Identifies opportunities for cost reduction of faculty and staff research postings.
Reviews position control requests for feasibility and appropriate expense management.
Oversees faculty and staff visa process (J, O, H-1B).
Academic and Research Staff Compensation Process
Oversees faculty payroll actions.
Completes annual faculty and research staff compensation analysis and provides recommendations.
Develops and implements faculty compensation solutions (promotion, demotion, advances, tail coverage, and ad hoc needs).
Provider Credentialing
Overseeing the Credentialing Process and Maintaining Compliance and Accreditation Standards.
Managing Provider Onboarding and Privileging; monitors and updates policies related to credentialing, privileging, and faculty compliance.
Liaising Between Departments and Credentialing Bodies; serves as the primary point of contact between sections, and the medical staff office.
Address and resolve any credentialing delays or discrepancies to prevent disruptions in faculty clinical activity.
Leaves and Accommodation Process
Reviews, tracks, and implements faculty and staff leave requests.
Advises faculty and staff regarding leaves and accommodation options.
Facilitates faculty accommodation process with Office of Access and Equity and Office of Legal Counsel.
Obtains and/or prepares required accommodation request materials.
Committee Involvement
Participates in supporting departmental affinity groups.
Assists and advises in the development of Faculty Promotions Committee.
Communication and Compliance
Prepares, reviews, and oversees various academic communication and announcements.
Monitors clinical requirements and recertification dates.
Oversees annual academic and research staff training compliance process.
Training and Supervision
Supervises Human Resources & Academic Affairs Coordinators and Business Partners on divisional policies and procedures related to HR and academic affairs.
Establishes academic affairs performance goals for departmental Academic Affairs Office.
Other
Manages employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive and/or promotional increases.
Stays abreast of federal, state and local employment laws and regulations and may advise unit management and professional staff in matters relating.
Ensures and may help develop short- and long-term human resources plans and operational policies for a unit. Develops and administers the HR budget for the unit and manages expenses.
May represent the unit in grievances, complaints, or legal issues, and works with the appropriate University offices to coordinate resolutions.
Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Certifications:
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Preferred Qualifications
Education:
Master's degree in a related field.
Experience:
Experience in an academic medical center or surgical setting.
Supervisory experience in a matrix organization.
Licenses and Certifications:
PHR/SPHR/SHRM-CP/SHRM-SCP.
Preferred Competencies
Knowledge of employment and immigration laws and regulations.
Proficient knowledge of Microsoft Office applications.
Excellent customer service, communication, interpersonal, and presentation skills.
Demonstrated ability to maintain absolute discretion.
Proven ability to instill confidence in others and work in a team environment.
Excellent verbal and written communication skills.
Analytical and Decision-making skills.
Ability to work effectively in an unpredictable environment where multiple, sometimes conflicting, priorities exist.
Proven ability to interact successfully with diverse groups.
Ability to communicate effectively and patiently in person and in writing with individuals deriving from a multitude of foreign environments.
Ability to meet high-pressure demands and deadlines consistently.
Working Conditions
Flexible hybrid office/remote work environment.
Occasional extended work hours and some weekend days.
Application Documents
Resume (required)
Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Pay Rate Type
FLSA Status
Pay Range
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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Are you ready to take your career to the next level in a dynamic, collaborative setting? Join the University of Chicago as the Director of HRAA & Provider Services! With a legacy of excellence since 1927, the Department of Surgery is on a mission to tackle the toughest health challenges both locally and globally. In this pivotal role, you will work closely with the Executive Administrator and the Vice Chair for Academic Affairs to enhance academic affairs and streamline human resource processes across the department. You'll be empowered to cultivate a workplace culture that emphasizes empathy, creative problem-solving, and accountability while playing a key role in faculty recruitment, relations, and credentialing processes. Your responsibilities will range from overseeing faculty appointments and conducting sensitive employee relations investigations to developing compensation strategies and ensuring compliance with accreditation standards. You won’t just manage; you'll inspire! Here, you'll oversee a passionate team, support academic recruitment, facilitate communication between departments, and engage in crucial policy-making. We’re looking for individuals who are not only experienced but also understand the importance of diversity and inclusion in the workplace. If you thrive in a fast-paced environment and are ready to make a significant impact in a prestigious institution, we want to hear from you! Join us in changing lives and advancing healthcare at the University of Chicago.
It may have received its official dedication on Halloween, but The University of Chicago Medical Center (UCMC) works hard to make visiting the hospital a little less spooky. UCMC is a complex of facilities located on The University of Chicago camp...
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