Deputy Manager - Admin

As a Deputy Manager - Admin at WNS Global Services, your primary responsibilities revolve around ensuring the smooth operation of the office, collaborating with finance and accounting departments, and managing procurement activities. You'll handle financial documentation, maintain office supplies, and support various administrative tasks that keep our operations efficient.

The Deputy Manager - Admin role at WNS Global Services requires a minimum of 2-3 years of relevant experience, a good understanding of basic accounting processes, and excellent organizational skills. Proficiency in English and advanced knowledge of MS Office, especially Excel, are also essential for this position.

Key tasks for the Deputy Manager - Admin at WNS Global Services include managing financial documentation, coordinating timely payments, overseeing office supplies, and supporting inter-departmental communication and collaboration. You'll also assist in supplier negotiations and report creation to monitor expenses.

While the Deputy Manager - Admin role at WNS Global Services does require familiarity with basic accounting processes, prior experience specifically in finance isn't mandatory. However, a strong organizational skillset and the ability to work independently are critical to succeed in this position.

At WNS Global Services, employees in the Deputy Manager - Admin position enjoy a range of benefits, including opportunities for professional growth, English/German lessons, annual training budgets, and a flexible work schedule with the option for remote work. Additionally, you’ll have access to wellness benefits through MyBenefits.

When answering this question, highlight specific examples from your previous roles where you managed or processed invoices, reports, or financial records. Explain your experience with accuracy and meeting deadlines, showcasing your understanding of financial processes.

It's essential to convey your method for prioritizing tasks based on urgency and importance. Discuss tools or systems you use to keep track of tasks and how you stay flexible to accommodate changing priorities in a dynamic office setting.

Share your approach to building and maintaining effective communication with suppliers. Highlight your negotiation skills and provide examples of how those relationships have benefited previous employers, showing your understanding of procurement best practices.

Describe a specific instance where you successfully resolved a conflict, focusing on the steps you took to communicate effectively and reach a resolution. Emphasize your ability to maintain professionalism and empathy in challenging interactions.

In your response, detail a specific report you created, the data involved, and how it contributed to the organization's goals. Discuss how you ensured accuracy and clarity, as well as any tools or software you used in the process.

Mention specific software you have experience with, such as MS Office (especially Excel), and maybe a project management tool. Explain how these tools have increased efficiency in your previous roles and how you would leverage them at WNS Global Services.

Discuss your attention to detail in following established procedures and your commitment to maintaining high standards. Provide examples of how you’ve enforced compliance or improved processes in past roles.

Provide a specific example of a team project, detailing your role and contributions. Highlight how your efforts helped achieve a successful outcome, emphasizing collaboration and communication skills.

Share your intrinsic motivations, such as a desire for order, efficiency, and facilitating team success. Consider including a personal anecdote related to your passion for supporting and enhancing office operations.

Outline your analytical approach to identifying issues, evaluating options, and implementing solutions. Provide an example of a specific problem you encountered and how you successfully resolved it, showcasing your critical thinking skills.