Staff/Senior II Front End Engineer

Your work as a Senior Frontend Engineer will empower thousands of Appcues customers to improve their product’s adoption for millions of end-users without writing any code. The Appcues UX is made up of two major React applications and a JavaScript SDK. Our Builder allows customers to design personalized in-app, email and push messaging experiences such as onboarding guides, tips, announcements, and surveys. Our Studio application enables customers to orchestrate, segment, personalize, target, and analyze these experiences across their entire user base. Our world-class customers, such as Fullstory, Surfline, and Hotjar, embed our SDKs in their products to deliver high-quality experiences to hundreds of millions of end-users.

• Our apps are built using React, leverage styled-components and Tailwind. Our JavaScript SDK leverages state machines with xstate.js and Web Components. For builds we use Turbo with Webpack and are migrating to Vite. 
• We collaborate with Github, Slack, Zoom, Figma and Shortcut and leverage cursor.com, OpenAI and Anthropic AI tools to be more effective. We test with Jest and Playwright and document our components in Storybook.
• Every engineer is given ample opportunity to learn the Appcues product and codebase, with regular opportunities to research and experiment including internal hackathons.  Many contribute across our stack, including our Elixir on AWS backend services.

• Our fully remote engineering and product team currently has over 30 people comprised of five small cross-functional teams. We are looking to hire a Senior. Frontend Engineer for our In-Product Messaging team, which today has five Senior/Staff/Principal Engineers, as well as a product manager, designer and QA engineer. You will be supported and coached by your team’s engineering manager Dan Pettit.
• On a typical day, you may collaborate on a design, architect a solution, break down an epic, implement a feature, collaborate on a new frontend practice, or mentor another engineer. 
• Recent projects these teams have worked on include creating an embedded email and push messaging editor, rebuilding our in-app experience designer, adding an image library browser and AI-assisted content generation. 
• Our engineering teams work in two-week iterations, communicate mostly via Slack, and are committed to remote, agile development. When you are ready, you’ll create and send a pull request with tests and tag your team for review. Each team builds, tests and releases multiple times a day using Circle CI pipelines and test automation.
• You’ll collaborate with frontend engineers across all teams to maintain and improve our JavaScript and CSS codebase and the libraries we leverage. You’ll work with designers and other engineers to create scalable design systems and reusable, interactive components. 
• You’ll collaborate with product, customer success, technical support, and sales to translate customer needs into quality code and delightful UX. 
• You will be involved in all development stages, including discovery and user-testing of new features and products.

• You have been the engineering lead on significant features. You take pride in the code you create and strive to produce high quality, accessible, and performant user experiences. 
• You are comfortable writing modern functional JavaScript that is maintainable following DRY principles.  
• You have a growth mindset and regularly experiment with new tools and technologies such as AI to ensure you have good judgement where they can or cannot be used.  
• You strive to design modular frontend architectures. You consider the task at hand and seek to understand any impact on the overall system. 
• You have experience with unit and integration testing. You believe in testing your work and automating whenever possible.
• You are empathetic and are excited to work on a well-functioning and communicative team. You set a high bar for yourself and engage with and support your team to be the best that they can be. 
• You understand the importance of collaborating both verbally and asynchronously over code and technical proposals with your fellow engineers, product managers and designers to deliver the best outcomes. 
• You can comfortably work full-time with your fast-paced team. While we are a 100% remote-1st company and you can work from anywhere in North or South America, you must be able to work between 10am - 4pm Eastern Time. e.g. some team members work full-time starting at 6AM ET, others start at 10AM ET.  If you need to run errands during the day, no worries we trust you to make up the difference in evenings.

Note - Appcues uses a market-data driven approach to setting compensation ranges, and pins compensation ranges to data provided by third-party organizations. This range is for all US-based candidates and is built to be competitive nationwide by utilizing ranges for the Greater Boston area, regardless of where in the US an employee lives (or later relocates). This range represents salary-based compensation and does not include our equity package (in stock options), 401k match, or other benefits including an office setup budget, tech budget, training and education budget, and co-working space reimbursements. Actual compensation offered to a successful applicant may be based on job-related experience and other factors consistent with applicable law. For non-US based candidates, Appcues adjusts salary ranges based on cost of labor in each market. If you have questions on the pay range in your country, the recruiter will be happy to discuss specifics during your introductory conversation."

About Us

Appcues' mission is to help teams deliver experiences their users love. Our vision is for every software company to embrace product-led growth, resulting in more engaged and happier users.

Our Benefits

100% remote - We don’t have an office so all of our employees learn and collaborate in the same way using remote work practices. This won't change post-COVID as we are committed to being 100% remote for the long-term. We work in Slack, Zoom, and a collection of modern collaboration tools. We have inclusive remote events and we get together annually for a fun off-site retreat.

Well-being - You'll have solid health, dental, and vision plans; access to 401k, and a generous maternity and paternity leave.

Fair pay - Each role has a defined salary band, bands and salaries are audited on a regular basis to help maintain fairness and market value

Home office and tech budget - Besides paying for your work computer (Mac or PC), we offer a one-time $1000 home office stipend and an additional $500 annual budget for extra work-related technology.

Coworking space, on us - Home office not cutting it? We'll reimburse your monthly coworking fees.

Equity - We want everyone invested in our success. We grant every employee equity in the company.

Transparency and collaboration - We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting called FirstThurs, weekly team lunches, and Lunch & Learns., and an annual learning stipend.

Flexible Time Off - We believe time away to reflect and explore makes us all more productive, so employees don’t accrue vacation time – they work with their managers to schedule time off when they need it, consistent with our Flexible Time Off policy. Employees based in the USA also take off all US federal holidays. Employees residing in other countries can choose to follow their local national holidays or US federal holidays.