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Stop Loss Analyst - job 1 of 2

We exist for workers and their employers -- who are the backbone of our economy.  That is where Centivo comes in -- our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

As a Stop Loss Analyst, you will serve as a key leader with ownership of end-to-end stop loss policy administration for Centivo’s self-funded clients and working with various internal departments (including Client Success, Implementation, Claims Operations, Member Care and Sales).

You will ensure timely reporting and stop loss claim filing with various carriers on specific and aggregate stop loss filings.

Responsibilities Include:

  • Monitor members approaching/exceeding spec, including policies with advance funding

  • Monitor clients approaching/exceeding aggregate, including policies with accommodation

  • Generate various reporting and reviews for accuracy before distribution, both internally and externally, as assigned.

  • Gather supporting documentation from both internal and external entities.

  • Compile stop loss claim filings, to include all supporting information/documentation, and submit to the stop loss carrier to maximize reimbursement

  • Manage filings, through reimbursement, to include consideration of policy filing limitations

  • Communicate regularly with various departments, external vendors, clients, and carriers.

  • Validate filing denials and appeals when necessary, to ensure our clients are receiving the maximum reimbursement allowed under the policy

  • Process an average of 4 to 5 claims per day, maintaining a processing accuracy of 99% or better

  • Determine, on a timely basis, the eligibility of assigned claim by applying the appropriate contractual provisions to the medical facts and specifications of the claim

  • Elevate issues to the next level of supervision, as appropriate

  • Other duties as assigned

Qualifications:

Required Skills and Abilities:         

  • 4 years of stop loss claims experience

  • Prior experience handling first dollar payer insurance (medical healthcare claims)

  • Experience with medical billing practices, CPT codes, revenue codes, and/or universal billing

  • Associates degree required; Bachelor’s degree preferred

  • Detail oriented with a high degree of accuracy and ability to multitask

  • Ability to accept changing priorities with a minimum of disruption

  • Strong problem solving, decision-making, reporting and analytical skills

  • Must possess good judgment and work effectively with internal business areas, peers and co-workers

  • Ability to work independently, prioritize, organize and assign your own work to meet deadlines

  • Demonstrated proficiency in Microsoft Excel

Preferred Qualifications:

  • El Dorado/Javelina experience

  • Ringmaster Smart-LinQ Experience

Work Location:

This position is remote

Centivo Values:

  • Empathy - We treat your problem as if it is our problem. Because it is. We are always glad to help because we care.

  • Resourcefulness - If it needs to be done, we’ll figure it out and get it done, or make sure it gets done.

  • Integrity - We do the right thing. Always. That includes placing people before profits.

  • Possibility - We start with Yes.

  • Reliability - We will always do what we say we will. You can count on us. Every single time.

  • Teamwork & Collaboration – We treat each other with respect and listen, support and value each other’s opinions as we work toward our shared goals.

Who we are:

Centivo is an innovative health plan for self-funded employers on a mission to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills. Anchored around a primary care based ACO model, Centivo saves employers 15 to 30 percent compared to traditional insurance carriers. Employees also realize significant savings through our free primary care (including virtual), predictable copay and no-deductible benefit plan design. Centivo works with employers ranging in size from 51 employees to Fortune 500 companies. For more information, visit centivo.com.

Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.

Average salary estimate

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$60000K
$80000K

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What You Should Know About Stop Loss Analyst, Centivo

Are you passionate about making a real impact on the healthcare industry? Centivo is on a mission to provide affordable, high-quality healthcare for all, and we need a dedicated Stop Loss Analyst to join our team! Based in Buffalo, this remote position will have you at the forefront of managing end-to-end stop loss policy administration for our self-funded clients. As a part of our diverse team, you’ll collaborate with various internal departments such as Client Success, Implementation, and Claims Operations to ensure timely reporting and submissions for stop loss claims. Your day-to-day will involve monitoring members and clients approaching specific thresholds, generating precise reporting, and gathering crucial documentation to maximize reimbursements. With your prior experience in stop loss claims and medical billing practices, you'll expertly navigate and validate claims, ensuring our clients receive the benefits they deserve. We pride ourselves on our values of empathy, integrity, and teamwork, which guide our every action as we strive to create a better healthcare system. If you’re detail-oriented, a master at multitasking, and ready to embrace the challenge of optimizing healthcare expenses, then Centivo is the place for you. Let’s make a difference together by bringing possibility to our clients and employees alike!

Frequently Asked Questions (FAQs) for Stop Loss Analyst Role at Centivo
What are the main responsibilities of a Stop Loss Analyst at Centivo?

As a Stop Loss Analyst at Centivo, your main responsibilities include managing end-to-end stop loss policy administration, monitoring members and clients for specific thresholds, compiling and submitting stop loss claim filings to carriers, and ensuring accurate reporting. You'll be communicating regularly with different departments and external vendors while working to validate claims and maximize reimbursements for self-funded clients.

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What qualifications do I need to apply for the Stop Loss Analyst position at Centivo?

To be eligible for the Stop Loss Analyst role at Centivo, you should have at least 4 years of experience in stop loss claims, and familiarity with medical billing practices, including CPT codes. An associate degree is required, while a bachelor's degree is preferred. Attention to detail, strong problem-solving skills, and the ability to manage multiple tasks effectively are also essential for success in this position.

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What skills are essential for a Stop Loss Analyst at Centivo?

Key skills for a Stop Loss Analyst at Centivo include a strong understanding of stop loss claims processing, excellent analytical and reporting abilities, and proficiency in Microsoft Excel. You'll also need to be detail-oriented, have good judgment, and possess the capacity to adapt to changing priorities while maintaining a high degree of accuracy.

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Is prior experience in first dollar payer insurance necessary for Centivo's Stop Loss Analyst role?

Yes, prior experience handling first dollar payer insurance for medical healthcare claims is necessary for the Stop Loss Analyst role at Centivo. This expertise is crucial for effectively navigating and assessing claims to ensure proper policy compliance and maximum reimbursement for clients.

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What is the work environment like for a Stop Loss Analyst at Centivo?

The work environment for a Stop Loss Analyst at Centivo is collaborative and remote, allowing you to engage with various teams across the organization while contributing to our mission to improve healthcare access. Emphasizing teamwork and reliability, you'll have the opportunity to work independently while being supported by a team of dedicated professionals.

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Common Interview Questions for Stop Loss Analyst
Can you explain your experience with stop loss claims processing?

When answering this question, highlight specific examples from your past roles where you successfully managed stop loss claims. Discuss the challenges you faced and how you overcame them, emphasizing your attention to detail and problem-solving skills.

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How do you ensure accuracy in your reporting and claims submissions?

Describe your processes for reviewing and confirming data before submission. Mention any tools or practices you employ to double-check your work, illustrating your commitment to maintaining a high accuracy rate in your responsibilities.

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What strategies do you use to handle high volumes of claims while maintaining accuracy?

Talk about your time management skills and how you prioritize tasks. Discuss any systems or methods you have developed to streamline your workflow while ensuring that each claim is processed thoroughly and accurately.

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How do you approach communicating with various departments and external stakeholders?

Emphasize your interpersonal skills and the importance of clear communication. Share examples of times you've worked with colleagues or external vendors to solve issues or coordinate efforts, showcasing your teamwork and collaboration skills.

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Describe a time when you had to validate a claim denial. What was your approach?

Outline a specific instance where you effectively analyzed a claim denial. Discuss how you researched the case, gathered necessary documentation, and articulated your findings to either reinstate the claim or elevate it appropriately.

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What is your experience with medical billing practices and CPT codes?

Discuss any formal training or hands-on experience you have with medical billing. Highlight your familiarity with CPT codes and how you apply this knowledge to analyze claims and ensure compliance with relevant guidelines.

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How would you handle conflicting priorities from different departments?

Illustrate your problem-solving skills by describing how you assess priorities and negotiate deadlines. Emphasize your ability to remain organized and your open communication style when coordinating with various teams.

Join Rise to see the full answer
What techniques do you use to stay current with changes in stop loss policies and regulations?

Share your methods for continuous learning, such as following industry news, engaging in professional development, or networking with peers in the field. Emphasizing a proactive approach to staying informed will showcase your dedication to your role.

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How do you manage stress when handling multiple claims simultaneously?

Talk about your stress management strategies, such as taking breaks, staying organized, and employing mindfulness techniques. Highlighting your ability to remain calm under pressure will be reassuring to interviewers.

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Why do you want to work for Centivo as a Stop Loss Analyst?

Connect your passion for healthcare and commitment to quality service to Centivo’s mission. Discuss specific values or initiatives that resonate with you and make it clear that you’re eager to contribute to the company’s success.

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Centivo is a health plan administrator that connects self-funded employers and employees with healthcare. Centivo offers a large network, claims processing, and population health management to employers.

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Full-time, remote
DATE POSTED
April 6, 2025

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