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Senior HR Generalist

Location: Citi Solutions Center, Warsaw, Prosta 36

Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your skills and experience to Citi’s Human Resources (HR) Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The Senior Human Resources (HR) Generalist is responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

What you'll do:

  • Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency

  • Responsible for HR delivery and implementation across the employee lifecycle

  • Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed

  • Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions

  • Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently

  • Work with all key stakeholders including, HRA (Human Resources Advisor), manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability

  • Resolve moderately complex HR issues conferring with managers when necessary

  • Assist progressively larger or more complex employee populations and participate on cross-Citi projects

  • Has the ability to operate with a limited level of direct supervision.

  • Can exercise independence of judgement and autonomy.

  • Acts as SME to senior stakeholders and /or other team members.

  • Appropriately assess risk when business decisions are made.

What we'll need from you:

  • At least 5 years of relevant experience in Human Resources preferred

  • Knowledge of applicable CEE (Central Europe and East) countries Employment laws would be a great advantage.

  • Working knowledge of industry standards and practices

  • Proficient in Microsoft Office and PeopleSoft

  • Demonstrated analytical skills

  • Clear and concise written and verbal communication

  • Fluent English


Education:

  • Bachelor’s degree/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we can offer you:

By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model (2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave

  • Award-winning pension plan,​ multisport, holiday allowance

  • Private Medical Care Program, Group Life Insurance

  • Consideration for annual discretionary bonus

  • Employee Assistance Program

  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

  • Flexible work arrangements to support you in managing work - life balance

  • Career progression opportunities across geographies and business lines; Mentoring Programs

  • Socially active employee communities with diverse networking opportunities

#LI-AD8

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Job Family Group:

Human Resources

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Job Family:

HR Advisors & Generalist

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior HR Generalist, Citi

Are you ready to take the next step in your career as a Senior HR Generalist? At Citi Solutions Center in Warsaw, you will be at the forefront of a dynamic Human Resources team, providing vital support and expertise to help shape our organizational culture. This role is about much more than just executing HR policies; it's about making a real impact. You'll be responsible for delivering comprehensive HR services that enhance organizational performance and drive individual success. Collaborating closely with business managers, you'll tackle Employee Relations issues and implement HR solutions tailored to your client groups. Your ability to navigate complex HR matters will be crucial as you work alongside a variety of stakeholders, ensuring policies are consistently interpreted while fostering trust and accountability. With at least 5 years of relevant HR experience and a keen understanding of employment laws in Central and Eastern Europe, you'll excel in this environment. Strong communication skills and a knack for analytical thinking will help you identify innovative solutions and elevate the employee experience. Plus, with Citi's commitment to a flexible hybrid working model and numerous benefits aimed at fostering work-life balance, you'll be supported in your personal and professional growth. Join us in making a difference—apply today for a rewarding career as a Senior HR Generalist at Citi, where opportunities for advancement and a vibrant workplace await you!

Frequently Asked Questions (FAQs) for Senior HR Generalist Role at Citi
What are the primary responsibilities of a Senior HR Generalist at Citi?

As a Senior HR Generalist at Citi, your main responsibilities will include delivering comprehensive HR services, managing the employee lifecycle, and addressing Employee Relations issues in partnership with business managers. You'll also ensure the effective implementation of HR solutions and build strong relationships with all stakeholders, including employees, managers, and HR advisors.

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What qualifications are required for the Senior HR Generalist position at Citi?

To qualify for the Senior HR Generalist role at Citi, you should possess a minimum of 5 years of relevant HR experience. Familiarity with Central and Eastern European employment laws, proficiency in Microsoft Office and PeopleSoft, and strong analytical and communication skills are also key qualifications that will help you succeed in this position.

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What type of work environment can I expect as a Senior HR Generalist at Citi?

At Citi, you will find a business casual workplace that values flexibility. The Senior HR Generalist role offers a hybrid working model, allowing you to balance in-office interactions with remote work. Additionally, Citi promotes an inclusive and supportive atmosphere, enhancing your overall career experience.

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How does Citi support professional development for Senior HR Generalists?

Citi is dedicated to your professional growth as a Senior HR Generalist. You will have access to a variety of learning and development programs, online courses, and upskilling platforms like Udemy and Degreed. Furthermore, Citi offers mentoring programs to help guide you on your career path.

Join Rise to see the full answer
What benefits does Citi offer to its Senior HR Generalists?

Citi provides an appealing benefits package for Senior HR Generalists, which includes paid parental leave, private medical care, a competitive pension plan, and an employee assistance program. In addition, you may be eligible for an annual discretionary bonus and flexible work arrangements to support your work-life balance.

Join Rise to see the full answer
Common Interview Questions for Senior HR Generalist
Can you describe your experience with Employee Relations as a Senior HR Generalist?

In your response, highlight specific instances where you effectively resolved Employee Relations issues. Discuss the process you followed to address concerns, demonstrating your analytical skills and ability to leverage HR policies to ensure fair outcomes.

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How do you prioritize HR tasks while balancing multiple stakeholders' needs?

Focus on your organizational skills and ability to communicate effectively with various teams. Explain your methods for assessing urgency and importance, and provide examples that illustrate your capacity to manage time while ensuring all necessary parties are involved.

Join Rise to see the full answer
What strategies do you employ to stay updated on employment laws?

Mention the resources you use, such as subscriptions to legal newsletters, attending webinars, or networking with legal professionals. Illustrate your proactive approach to ensure compliance with applicable laws, particularly those relevant to CEE countries.

Join Rise to see the full answer
Discuss a challenging HR issue you faced and how you resolved it.

Share a specific challenge to highlight your critical thinking and problem-solving skills. Explain the steps you took to analyze the situation and implement a solution, while also discussing the outcome and any lessons learned.

Join Rise to see the full answer
How would you foster trust among diverse teams in an organization?

Emphasize the importance of open communication and transparency. Provide examples of how you've previously built relationships, promoted inclusivity, and engaged with various cultural perspectives to create a more cohesive work environment.

Join Rise to see the full answer
What role does data play in your HR decision-making process?

Discuss how you leverage data analytics to identify trends and make informed decisions. Provide examples of metrics you've tracked in past roles and how they influenced your strategies for talent management or employee engagement.

Join Rise to see the full answer
How do you ensure an effective onboarding process for new employees?

Talk about the importance of a structured onboarding framework and your involvement in its development. Share methods you've used to create a welcoming environment and facilitate a smooth transition for new hires into the company culture.

Join Rise to see the full answer
What experience do you have with HR software like PeopleSoft?

Discuss your familiarity with PeopleSoft or similar HR systems. Explain how you've utilized these tools to enhance HR processes, manage employee records, or generate reports, showcasing your tech-savvy approach.

Join Rise to see the full answer
Describe how you would handle a conflict between two team members.

Illustrate your conflict resolution style, focusing on listening skills and impartiality. Explain the steps you would take to facilitate a resolution, emphasizing the importance of understanding both parties' perspectives.

Join Rise to see the full answer
What motivates you to work in Human Resources?

Share your passion for people and how you like to impact organizational culture positively. Discuss how you've found fulfillment in helping employees grow, addressing their concerns, and fostering a collaborative work environment.

Join Rise to see the full answer
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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

498 jobs
MATCH
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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
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Work/Life Harmony
FUNDING
SENIORITY LEVEL REQUIREMENT
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Full-time, hybrid
DATE POSTED
April 9, 2025

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