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Strategic Growth Manager - job 1 of 4

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

SUMMARY

  • This is a fully onsite role and will report into our office located in San Francisco, CA
    • With that being said, you will spend a significant portion of your time meeting clients and prospects in the field.
    • While your administrative and team collaboration tasks will take place at our office, your primary focus will be building relationships and driving revenue through in-person interactions.
  • Our Strategic Growth team is the face of the company and the engine of our market expansion. As a Strategic Growth Manager, you are directly responsible for driving net-new revenue.
  • In its simplest form, the SGM’s role is to bring top producing agents to Compass by effectively selling the Compass value proposition (technology, marketing, culture and growth). Successful SGMs influence top agents to leave their current brokerage and join Compass. Since every agent is an independent contractor they can take their business wherever they receive the best value and support.
  • The refreshing part of this sale is that you are working directly with decision-makers, thus eliminating many of the hassles of selling to large corporations.

METRICS

  • This is a quota carrying role. Your quota per quarter is metric’d by the amount of Gross Commission Income (GCI) you successfully bring to Compass. GCI is a way to quantify an agent and equates to the amount of commission an agent’s produced in the prior 12 month period. Our deal size is anywhere from $200k - $3M+, with an average time to close at about 30 days.
  • You can meet quota each quarter by bringing on a number of individual agents or large agent teams. Your quota is based on the prior 12 months performance of that agent or team. It is not contingent upon their future production once at Compass.
  • You are tasked with helping agents understand why their business, and their clients, will benefit by moving to Compass.

NUANCES

  • This is a more humanized sale than your average sales process as you are dealing directly with decision makers. You can think of every agent as the CEO of their own business - with that comes a heightened degree of empathy needed to be successful in the sale, but also the ability for quick decisions.
  • Think about a top producing agent who’s been with a brokerage for 15+ years. Their personal and professional identity is often wrapped up in that brokerage’s brand. Successfully decoupling an agent from their prior brokerage takes outstanding patience, listening, agility and ultimate focus to get the deal done.
  • The equally demanding need for high IQ and EQ in this role has resulted in an incredibly high performing and driven team of diverse backgrounds such as investment banking, management consulting, law and enterprise sales.
  • By virtue of the space we are operating in, the talent on the team and the incredible momentum in our business, we are seeing our SGM’s conservatively generate 15x more revenue per head than the top tech firms in the world.

QUALIFICATIONS

  • B.A. or B.S. with 5+ years of relevant experience
  • Strong interpersonal skills, glass-half-full mentality
  • Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
  • Excellent communication skills; ability to effectively lead client meetings and presentations
  • Highly organized; ability to multi-task and handle multiple deadlines simultaneously
  • Track record of excellence across strategic, operational, and detail-demanding functional responsibilities

The base pay range for this position is $90,000-$110,000 annually, with potential for an additional bonus of $30,000-$60,000; however, pay offered may vary depending on job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

 
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive.  Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Notice for California Applicants

Los Angeles County Fair Chance Notice

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CEO of Compass
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Robert Reffkin
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Average salary estimate

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What You Should Know About Strategic Growth Manager, Compass

Join Compass as a Strategic Growth Manager in the vibrant city of San Francisco, California! At Compass, our mission is to revolutionize the real estate industry, connecting people with the places they belong. As a Strategic Growth Manager, you’ll be at the forefront, directly impacting our market expansion and helping to drive net-new revenue. This is a fully onsite position where you will immerse yourself in the community, meeting clients and prospects in person. Your role will involve building strong relationships and effectively communicating Compass’s unique value proposition, which includes our cutting-edge technology, innovative marketing, and supportive culture. You’ll work with top-producing agents, guiding them to see the benefits of joining our team and making the move to Compass. With a quarterly quota based on Gross Commission Income, you will enjoy the thrill of closing deals, with the average size ranging from $200k to over $3 million! The environment is collaborative, dynamic, and calls for not just high IQ but also high emotional intelligence as you navigate the nuances of this important sale. You’ll be part of a driven team, working with diverse backgrounds, and experiencing firsthand the satisfaction of generating impressive revenue. With a competitive salary, bonus opportunities, and an array of perks, including flexibility and comprehensive benefits, Compass truly supports you in being your best self while doing what you love. Step into a role where you can thrive and contribute to a meaningful mission at Compass!

Frequently Asked Questions (FAQs) for Strategic Growth Manager Role at Compass
What are the key responsibilities of a Strategic Growth Manager at Compass?

As a Strategic Growth Manager at Compass, your main responsibilities include driving net-new revenue through in-person interactions, building relationships with top-producing agents, and effectively selling the Compass value proposition. You will engage with decision-makers, guiding them on the benefits of joining Compass and helping them understand how their business and clients will benefit from our innovative platform.

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What qualifications do I need to apply for the Strategic Growth Manager position at Compass?

To apply for the Strategic Growth Manager role at Compass, you should have a B.A. or B.S. with at least 5 years of relevant experience. Strong interpersonal skills, a self-starter attitude, excellent communication abilities, and a track record of excellence across strategic and operational tasks are essential. The position requires someone who can multitask and manage multiple deadlines while handling client meetings with ease.

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How does compensation work for the Strategic Growth Manager role at Compass?

The base pay for the Strategic Growth Manager position at Compass ranges from $90,000 to $110,000 annually, with potential additional bonus opportunities between $30,000 and $60,000. Compensation is based on job-related skills, experience, and market location, and also includes restricted stock units as part of the overall benefits package.

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What is the work environment like for a Strategic Growth Manager at Compass?

At Compass, the work environment for a Strategic Growth Manager is dynamic and collaborative. You will be onsite in San Francisco, engaging directly with clients and colleagues. The culture is energetic, grounded in Compass Entrepreneurship Principles, and committed to diversity, equity, and inclusion, making it an exciting place to thrive and succeed.

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What types of perks and benefits can a Strategic Growth Manager at Compass expect?

A Strategic Growth Manager at Compass can expect a range of perks and benefits including paid vacation, holidays, and sick leave, as well as medical and dental coverage, a 401(k) plan, and tele-health options. Additional perks include fertility benefits, a caregiver referral network, and pet insurance, all aimed at supporting your personal and professional needs.

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Common Interview Questions for Strategic Growth Manager
Can you describe your experience with building relationships in sales?

When answering this question, highlight specific examples where you successfully built rapport with clients or partners. Discuss your approach to relationship management, such as active listening and empathy, and how these skills have led to successful collaborations or sales.

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What strategies do you use to meet revenue targets?

Share specific strategies you've implemented in the past to achieve revenue goals. This could include networking approaches, client engagement techniques, or leveraging technology to close deals faster. Be sure to include metrics that showcase your success.

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How do you handle objections from potential clients?

Address this question by discussing your approach to objections. Emphasize the importance of understanding the client's perspective, validating their concerns, and offering tailored solutions. Share a detailed example of a time you successfully overcame objections in a sales situation.

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What do you know about Compass and its value proposition?

Demonstrate your knowledge about Compass by discussing its mission to reshape the real estate industry and mention its key offerings such as innovative technology, marketing strategies, and supportive company culture. Highlight what makes Compass stand out compared to other brokerages.

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Why do you want to work at Compass as a Strategic Growth Manager?

Show your enthusiasm for the Compass mission and align your personal values with the company’s goals. Discuss how your skills and experiences make you a great fit for the role and how you see yourself contributing to Compass’s growth.

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Describe a time you had to work under pressure. How did you handle it?

Provide a specific instance where you successfully managed a pressure-filled situation. Discuss the steps you took to ensure success and how you maintained focus and efficiency despite the challenges, showcasing your ability to thrive in demanding environments.

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What role does emotional intelligence play in sales?

Explain how emotional intelligence helps in understanding clients’ needs and motivations. Discuss how it allows for better communication, empathy, and the ability to build trust, making emotional intelligence crucial for successful sales interactions.

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How do you stay organized when managing multiple client relationships?

Discuss the tools and techniques you use to stay organized, such as CRM systems or task management software. Highlight your method for prioritizing tasks and ensuring that each client feels valued and attended to, no matter how many relationships you manage.

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Can you give an example of a successful negotiation you led?

Share a detailed case study of a negotiation, outlining the context, your strategy, the challenges you faced, and the eventual outcome. Focus on how your approach led to a successful resolution that benefited both parties.

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What metrics do you consider most important when evaluating your performance as a Strategic Growth Manager?

Identify key performance indicators (KPIs) that align with the role, such as Gross Commission Income, client acquisition rates, or customer satisfaction levels. Explain why these metrics matter and how you use them to guide your strategy and ensure continued success.

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Our mission is to help everyone find their place in the world. We are building the first modern real estate platform pairing the industry’s top talent with technology to make the search and sell experience intelligent and seamless. Our team is m...

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DATE POSTED
April 4, 2025

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