Culture Lead

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog.

About the role:

We're on the search for a dynamic Culture Lead to elevate employee engagement and working culture in our vibrant hybrid environment. Reporting to our Senior Director of Engagement, this role is perfect for someone passionate about employee engagement and workplace experience. As our Culture Lead, you'll spearhead cultural programs, employee recognition, and well-being initiatives while driving global alignment and overseeing culture committees. We're looking for someone with a strong background in engagement or workplace experience to join our team and help us thrive in this exciting space.

• Define and continuously evolve the company’s hybrid, remote, and in-office working model (Ways of Work).
• Craft out engagement strategy for distributed workplace, aligned with working model.
• Craft an engagement strategy for our distributed workplace, perfectly aligned with our working model.

• Set the strategic vision for cultural programs, including events, employee recognition, and well-being initiatives.
• Build and oversee employee recognition programs, including awards, milestone gifting, and shoutouts.
• Partner with Office Managers to ensure each office reflects the CSQ culture and events and experiences align with global engagement strategy
• Oversee culture committee to ensure local events and activities reflect our company culture and values.
• Develop strategies to boost our reputation as a thought leader in workplace culture.
• Develop and implement programs that enhance employee morale, satisfaction, and productivity.

• Ensure alignment across office, regional, and global experiences and cultural initiatives
• Track and assess the effectiveness of workplace experience and cultural programs 
• Support organizational change initiatives by providing guidance and resources to leaders and employees.
• Conduct regular engagement surveys and transparently communicate results to address concerns and promote collaboration.

• Utilize HR metrics and analytics to assess workforce and engagement trends, inform decision-making, and drive continuous improvement.
• Analyze the relationship between cultural initiatives and key indicators such as engagement, eNPS, and turnover rates 
• Use data insights to refine and optimize our culture and engagement strategies.

• 3-5 years in employee experience, engagement, workplace, or similar roles.
• Strong expertise in hybrid work models, remote-first best practices, and workplace experience.
• Knowledge of data analytics and metrics for measuring the success of hybrid workplace strategies
• Proven success in driving culture and engagement programs at scale.
• Strong leadership and change management skills.
• Strong understanding of diversity and inclusion practices in the workplace
• Experience in developing and managing employee recognition programs
• Skills in creating and delivering internal communications to effectively convey culture goals and initiatives

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Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

- Work flexibility: hybrid and remote work policies

- Generous paid time-off policy (every location is different)

- Immediate eligibility for birthing and non-birthing parental leave

- Wellbeing and Home Office allowances

- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

- Every full-time employee receives stock options, allowing them to share in the company’s success

- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

- And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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