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HR Operations Specialist

Overview

 

Human Resources Operations Specialist, Fort Loudoun Medical Center

 

Full time, 80 hours per pay period, Day Shift

 

Fort Loudoun Medical Center Overview:

Fort Loudoun Medical Center is equipped with a team of more than 200 doctors in more than 29 specialty areas. Our 87,000-square-foot hospital features advanced technology, including state-of-the-art Magnetic Resonance Imaging (MRI), Computerized Tomography (CT), Ultrasound, Diagnostic X-Rays and Women’s Imaging Services, as well as Nuclear Medicine technology unique to our surrounding counties. The physicians, staff and volunteers of Fort Loudoun Medical Center are dedicated to providing excellent care to every patient, every time.

Position Summary:

Provides professional, onsite support for administration of human resources policies and programs for Covenant Health. Operates as team lead at facility level as applicable.

 

Recruiter: Kathleen Rice || kkarnes@covhlth.com || 865-374-5391

Responsibilities

  • Advises managers/supervisors in resolving employee relations problems, disciplinary actions, and performance management issues. Serves as liaison between employees and leadership to resolve employee relations issues.
  • Acts as special projects coordinator and leader on various HR projects as needed.
  • Conducts training programs related to employee relations issues such as performance evaluation, disciplinary program, sexual harassment, etc.
  • Participates in investigations and may draft responses to EEO or Tennessee Human Rights Commission charges.
  • Conducts Integrity/Compliance investigations and reports findings.
  • Responds to Tennessee Department of Employment Security Claims and represents Covenant Health on appeals.
  • Conducts follow up regarding findings from Compensation, HRIS, or Payroll audits.
  • Evaluates and participates in preparing Human Resources for Joint Commission compliance (including development of annual report of competency and follow up throughout the year to ensure that competency issues identified through the performance appraisal process are addressed).
  • Ensures completion of Performance Evaluations and distributes notifications to managers regarding merit increase process and merit amounts.
  • Conducts HR portion of new employee orientation program and may participate in presentation of Employee Education Day. 

Qualifications

Minimum Education:

Bachelors Degree or equivalent work experience combined with professional HR certification.

 

Minimum Experience:

Requires a minimum of five (5) years experience in human resources functioning in an HR Generalist capacity and includes direct responsibility/involvement in employee relations functions. Knowledge of legal issues related to employee relations. Computer skills required.

 

Licensure Requirement:

HR certification preferred.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HR Operations Specialist, Covenant Health

Welcome to Fort Loudoun Medical Center, where we’re looking for an HR Operations Specialist to join our dedicated team! Based in beautiful Morristown, this full-time role operates during the day shift and plays a crucial part in shaping the experience of our employees. As the HR Operations Specialist, you'll be the go-to expert for the administration of our human resources policies and programs, partnering with managers and supervisors to tackle employee relations challenges and enhance workplace performance. Your expertise will shine as you lead special HR projects, conduct impactful training programs, and participate in crucial compliance investigations. With over 200 doctors across various specialties, the collaborative nature of our facility means you’ll be integral in ensuring that both our staff and patients receive the best care possible. Bring your five years of experience in HR to Fort Loudoun Medical Center, and help us maintain an environment where every employee feels valued. Together, let's make a difference in our community!

Frequently Asked Questions (FAQs) for HR Operations Specialist Role at Covenant Health
What are the key responsibilities of an HR Operations Specialist at Fort Loudoun Medical Center?

An HR Operations Specialist at Fort Loudoun Medical Center is responsible for advising management on employee relations issues, leading HR projects, conducting training programs, and overseeing compliance investigations, among other duties. This multifaceted role is essential in fostering a positive work environment and ensuring adherence to HR policies.

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What qualifications are required for the HR Operations Specialist position at Fort Loudoun Medical Center?

To qualify for the HR Operations Specialist role at Fort Loudoun Medical Center, candidates need a bachelor's degree or equivalent HR certification along with a minimum of five years in an HR Generalist capacity. Experience with employee relations and legal issues in HR is crucial for success in this position.

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How does the HR Operations Specialist influence employee relations at Fort Loudoun Medical Center?

The HR Operations Specialist influences employee relations at Fort Loudoun Medical Center by serving as a liaison between staff and leadership, resolving disputes, and implementing programs that promote a supportive workplace atmosphere. Their expertise helps in addressing performance issues and fostering positive relationships throughout the organization.

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What is the significance of compliance investigations in the HR Operations Specialist role at Fort Loudoun Medical Center?

Compliance investigations are a critical component of the HR Operations Specialist's role at Fort Loudoun Medical Center, as they ensure that the organization meets legal standards and handles employee concerns properly. This process includes responding to claims and preparing for audits, underscoring the importance of ethical practices in HR.

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What training responsibilities does the HR Operations Specialist have at Fort Loudoun Medical Center?

The HR Operations Specialist at Fort Loudoun Medical Center is responsible for conducting various training programs related to employee relations, including performance evaluations and workplace conduct. This ensures that staff are well-informed and equipped to maintain a positive work environment.

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Common Interview Questions for HR Operations Specialist
Can you describe your experience with employee relations in an HR Generalist role?

Highlight specific instances where you've successfully managed employee relations issues, detailing your approach and the outcomes. Showcase your understanding of the importance of communication and mediation.

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What strategies would you implement to ensure compliance in HR operations?

Discuss your strategies for maintaining compliance, including how you would keep abreast of legal changes, conduct audits, and implement training. Emphasize the proactive measures you would take to foster a compliant work environment.

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How do you handle performance management issues within a team?

Share examples of your approach to performance management, including how you provide feedback and support development, as well as how you handle disciplinary actions, ensuring fair treatment for all employees.

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Describe a project you've led in the HR field. What were the results?

Provide an overview of an HR project you led, detailing your role, the objectives you set, and the outcomes achieved. Highlight any improvements in employee engagement or compliance metrics.

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What role do you think training plays in employee relations?

Discuss your view on the importance of training for both employees and managers, illustrating how effective training can lead to better understanding, reduced conflicts, and enhanced workplace culture.

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How do you stay updated on HR laws and regulations?

Describe your methods for staying current, such as attending workshops, subscribing to HR publications, or participating in professional organizations. This showcases your commitment to your role and the organization.

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How do you approach conflict resolution between employees?

Explain your conflict resolution strategy, emphasizing active listening, impartiality, and your focus on finding mutually beneficial solutions. Provide an example if possible.

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What metrics do you believe are important to evaluate HR effectiveness?

Discuss the importance of tracking metrics such as employee turnover rates, engagement scores, and training completion rates, and how these metrics provide insight into overall HR performance.

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Can you give an example of how you've improved HR processes in a previous role?

Share a specific instance where you identified a gap in HR processes and took steps to improve efficiency or effectiveness, detailing the results achieved.

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What do you think is the most challenging aspect of an HR Operations Specialist’s job?

Share your thoughts on the challenges faced in the role, such as handling complex employee relations issues or navigating compliance regulations. Discuss how you would address these challenges proactively.

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DATE POSTED
April 5, 2025

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