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Outreach Executive 1 - job 1 of 2

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Outreach Executive (OE) reports to the Sales Manager and is responsible for developing relationships with key businesses and organizations within their assigned territory in order to create patient acquisition opportunities. The OE will also engage prospective patients, introduce Oak Street Health, and guide them through the new patient journey.

Check out this pamphlet for a sneak peek into the life of an Oak Street Outreach Executive!


Core Responsibilities:

Sales
Develop, implement, and execute an effective sales strategy to achieve patient acquisition targets
Demonstrated ability to develop, maintain and grow a rigorous sales pipeline, with accurate forecasting and reporting
Deliver highest level of sales and customer service to our prospects, patients and community partners
Generate leads by prospecting, building and maintaining relationships throughout the community
Nurture prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
Master internal sales and marketing programs and systems to maximize effectiveness
Demonstrated ability to think strategically when developing local relationships and sales plans. Must be able to plan 3-6 months in advance and accurately forecast sales performance

Account Management
Prospect, engage and create new trusting relationships with local businesses within an assigned territory, at multiple levels, including employees, key contacts, manager and business leaders, to drive patient growth opportunities 
Develop collaborative partnerships and manage an account book of 40+ community and business partners to gain a deep understanding of business challenges and create mutually beneficial relationships and development opportunities
Create and manage an account development plan and report on results
Capture and record customer information and sales activity data into customer relationship management (CRM) system and appropriate business systems
Develop sales plans that will organize efforts around the business development cycle, including prospecting, proposal creation, presenting to potential community partners and relationship development with the goal of developing new opportunities for patient acquisition
Other duties as assigned


What we’re looking for

This is an exciting opportunity to own sales strategy and execution in a value based care organization that is changing the way healthcare is delivered.
We are looking for:
Sales or account management experience preferred
Degree from 2 or 4 year institution preferred
Access to personal transportation with a valid driver's license required 
Ability to use E-Mail and computer reporting tools, Salesforce experience preferred
Healthcare knowledge a plus
Passion for sales, and a drive to succeed
Ability to quickly connect and influence the right people 
Someone trusted and comfortable in tough situations
Adept negotiation skills
Self-motivated, ambitious individuals that want to control their own income
Knowledge of various Microsoft Office products, including, but not limited to, Excel and Word
Team player and contributor to the overall effectiveness of the team
Someone to represent Oak Street Health professionally and ethically and demonstrate good judgment in all activities
US work authorization
Someone who embodies being “Oaky”

What does being “Oaky” look like?

Radiating positive energy
Assuming good intentions
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and delivering results
Being relentlessly determined

Why Oak Street Health?

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits: 
 
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement
 
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. 

Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $31.72

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/09/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

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$38500K
$66173K

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What You Should Know About Outreach Executive 1, CVS Health

At Oak Street Health, we're not just looking for any Outreach Executive; we're on the hunt for someone special in Little Rock, AR who shares our passion for transforming healthcare! In this role, you'll be the driving force behind our patient acquisition efforts, building relationships with key businesses and organizations in our community. As an Outreach Executive, you will engage prospective patients, helping them navigate their journey with us while implementing an effective sales strategy to meet targets. Collaboration is key, as you'll develop partnerships with local businesses to drive potential patient growth. You'll thrive in an environment where your sales enthusiasm can shine while working alongside a team dedicated to making healthcare more connected and compassionate. This is your chance to play a crucial role in an innovative organization that places quality first, allowing you to make a tangible difference in patients’ lives. We're looking for someone who embodies our “Oaky” values, radiates positivity, and has a knack for managerial skills. Your unique talents combined with our supportive environment will create a fulfilling career path as we work together to rebuild healthcare as it should be. If you’re ready to join a mission-driven team where you can take ownership, see the impact of your work, and grow professionally, Oak Street Health is the perfect fit for you!

Frequently Asked Questions (FAQs) for Outreach Executive 1 Role at CVS Health
What are the responsibilities of an Outreach Executive at Oak Street Health?

As an Outreach Executive at Oak Street Health, you'll be focused on developing relationships within your assigned territory that create patient acquisition opportunities. Your role will include developing and executing effective sales strategies, managing community partnerships, and nurturing relationships with prospective patients and local businesses to drive patient growth.

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What qualifications do I need to become an Outreach Executive at Oak Street Health?

While a degree from a two- or four-year institution is preferred, the most important qualifications for an Outreach Executive at Oak Street Health are a passion for sales, the ability to effectively build relationships, and experience in sales or account management. Candidates should also possess strong communication skills, negotiation skills, and a self-motivated attitude.

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How does Oak Street Health support the Outreach Executive role?

At Oak Street Health, we pride ourselves on providing a supportive environment for Outreach Executives. You will receive comprehensive training on our sales and marketing programs and be equipped with the best tools, including access to a CRM system and reporting tools, to maximize your effectiveness in the role.

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What is the work environment like for Outreach Executives at Oak Street Health?

The work environment for Outreach Executives at Oak Street Health is dynamic and collaborative. You will be working in the community, building relationships with local businesses while also being closely engaged with a dedicated team that shares a commitment to improving health outcomes for our patients.

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What kind of career growth opportunities does Oak Street Health offer for Outreach Executives?

Oak Street Health is committed to nurturing talent and offers various career advancement opportunities. As an Outreach Executive, you can take on more responsibilities, lead initiatives within your community, and even explore leadership roles as you grow with us on our ambitious expansion journey.

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Common Interview Questions for Outreach Executive 1
Can you describe your experience in sales and how it relates to the Outreach Executive role?

Your response should highlight specific sales experiences where you successfully drove customer engagement and achieved targets. Focus on any community outreach or relationship-building strategies you've utilized and how these can be applied to the Outreach Executive position at Oak Street Health.

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How would you approach building relationships with local businesses as an Outreach Executive?

Speak to your networking skills and relationship management strategies. You might want to discuss your ability to listen to business needs, understand challenges, and how you plan to create mutually beneficial partnerships that drive patient growth.

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What methods do you use for forecasting and managing your sales pipeline?

Share specific tools and methods you use for pipeline management, including CRM systems, setting sales goals, and tracking performance. Mention how you adapt strategies based on performance metrics to ensure success.

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Describe a time you handled a difficult situation in a sales context.

Use the STAR method (Situation, Task, Action, Result) to narrate a relevant experience, emphasizing your problem-solving and negotiation skills. Highlight the resolution and any feedback you received specific to your approach.

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How do you stay motivated in a sales role?

Discuss personal motivation techniques that work for you, such as setting goals, self-reflection, and celebrating small wins. Mention how the mission at Oak Street Health resonates with your values and serves to further fuel your drive in the Outreach Executive role.

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How do you manage your time effectively while balancing multiple clients?

Demonstrate your organizational skills by outlining specific tools or techniques you use, such as scheduling tools or task prioritization methods. Provide examples of how effective time management has positively impacted your past sales roles.

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What unique selling points do you think Oak Street Health offers to patients?

Research and enumerate the unique aspects of Oak Street Health's patient-centric care model. Discuss how these differentiators can be translated into compelling messages when connecting with community partners and prospective patients.

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In what ways do you plan to contribute to the team culture at Oak Street Health?

Express your commitment to teamwork, collaboration, and embodying the 'Oaky' values. Share examples of how you've positively influenced team dynamics and how you plan to do the same at Oak Street Health.

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How would you leverage data in your outreach strategies as an Outreach Executive?

Talk about your experience with data analytics tools and how utilizing data has informed your outreach efforts in past roles. Highlight the importance of measuring success and adapting strategies based on data insights.

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What motivates you to pursue a career in healthcare outreach?

Articulate your passion for healthcare, maybe citing a personal story or experience that drives you. Explain how this role aligns with your professional goals and the positive impact you hope to make in the community.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 11, 2025

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