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General Manager (09452) -20330 Grande Oaks Blvd, Unit 2

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

 

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

 

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager (09452) -20330 Grande Oaks Blvd, Unit 2, Domino's

Are you ready to take the lead? At Domino's Pizza, we're on the lookout for a dynamic General Manager to join our team at our Estero location. If you're a natural leader who loves to motivate others and ensure everything runs smoothly, you'll fit right in! In this pivotal role, you'll oversee daily operations, manage staff, and interact with customers to make sure they're having a great experience. You'll be the driving force behind inventory control, cash management, and cost controls while maintaining our high standards for quality and service. We pride ourselves on being a company that values fun and flexibility, making it a perfect place for you to showcase your multitasking prowess and business acumen. Plus, there's plenty of room for career growth here! Many team members who started as delivery drivers have advanced to become franchise owners or upper management. Your journey with Domino's Pizza could lead to amazing opportunities. Join us and empower your team to deliver outstanding service while creating a friendly and efficient work environment. With mission-driven values and an inclusive culture, you'll not only lead our restaurant to success but also help create an atmosphere where everyone thrives. Are you ready to be the boss at Domino's? Apply now, and let's make some pizza magic together!

Frequently Asked Questions (FAQs) for General Manager (09452) -20330 Grande Oaks Blvd, Unit 2 Role at Domino's
What are the key responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your responsibilities cover a wide range of areas critical to the smooth operation of the restaurant. You will oversee daily operations, including staff management, inventory control, cash management, and ensuring excellent customer service. Setting the right example by adhering to company policies and creating a positive workplace culture are also part of your role. You'll be responsible for training and guiding your team while driving performance to meet sales and profitability goals.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To qualify for the General Manager position at Domino's Pizza, you should have prior management experience in a fast-paced environment. Strong leadership, judgment, and decision-making skills are essential, as is the ability to control costs and drive profitability. Strong math skills, excellent communication abilities, and customer service experience will also set you apart. Familiarity with food safety regulations and the ability to work under pressure are key to thriving in this role.

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What opportunities for advancement exist for a General Manager at Domino's Pizza?

At Domino's Pizza, we strongly believe in promoting from within, which means there are numerous opportunities for advancement for a General Manager. Many of our team members began as delivery drivers or entry-level staff before moving up the ranks to become franchise owners or corporate managers. The pathway from General Manager to District Manager or even beyond is paved with opportunities to develop your skills and enhance your career within our vibrant organization.

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How does Domino's Pizza ensure a positive work culture for General Managers?

Domino's Pizza places great importance on creating a positive work culture, particularly for General Managers. We focus on fostering teamwork, open communication, and diversity within the workplace. By encouraging team members to recognize and appreciate each other's unique contributions, we create an environment where everyone feels valued and empowered to perform at their best. Regular training and social events help to build camaraderie and support among team members.

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What does a day in the life of a General Manager at Domino's Pizza look like?

A day in the life of a General Manager at Domino's Pizza is dynamic and filled with variety! You'll start by managing opening duties, ensuring the restaurant is stocked and ready for customers. Throughout the day, you'll handle team scheduling, training new hires, and engaging with customers to ensure their satisfaction. Expect to analyze sales reports, manage inventory, and oversee the financial health of the restaurant. Each shift brings new challenges, but you won't face them alone; your team will be right beside you, learning and growing together.

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Common Interview Questions for General Manager (09452) -20330 Grande Oaks Blvd, Unit 2
What strategies would you implement to improve store performance as a General Manager at Domino's Pizza?

In improving store performance as a General Manager at Domino's Pizza, I would first analyze sales data and customer feedback to identify areas for improvement. I would implement targeted training programs for staff to enhance customer service and operational efficiency. Additionally, I would foster a team culture of accountability and recognition, encouraging staff to take ownership of their roles while maintaining high morale.

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How do you handle conflicts among team members?

When conflicts arise among team members, I believe in addressing them promptly and fairly. I would facilitate a private discussion with the involved individuals to understand their perspectives and mediate a resolution. Encouraging open communication is vital, and I would ensure that we implement preventive measures to foster a positive work environment moving forward.

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What experience do you have with budgeting and profit management?

With my background in management, I've had substantial experience with budgeting and profit management. I regularly analyze financial reports to monitor expenses and set realistic budgets for the team. By implementing cost-control measures and optimizing operational costs, I've been able to improve profitability while maintaining quality service.

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Describe a time you successfully implemented a new policy or program.

At my previous job, I implemented a new training program aimed at improving service speed during peak hours. By closely collaborating with the team, I gathered their input and crafted a clear plan. The results were impressive, as we saw a significant increase in customer satisfaction scores and a reduction in wait times, ultimately benefiting the store's overall performance.

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How do you prioritize tasks as a General Manager during busy hours?

During busy hours, prioritizing tasks effectively is essential. I believe in evaluating immediate needs based on traffic patterns and staff availability. Delegation is key; I would assign specific tasks to team members based on their strengths and experience, ensuring we maintain service quality without compromising on efficiency. Clear communication is vital in keeping everyone focused on the most pressing tasks.

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What role does customer feedback play in your management style?

Customer feedback is crucial in my management approach. I actively encourage team members to seek out customer opinions and share them with us. By analyzing this feedback, I can identify trends and areas needing improvement. Using customer insights to adapt our offerings ensures we continuously align with their expectations and enhance service quality.

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How do you ensure food safety and quality in the restaurant?

Ensuring food safety and quality is a top priority in the role of General Manager. Regular training and audits are essential for maintaining safe practices. I make certain that team members are well-versed in food handling and hygiene protocols. I also stay informed about industry standards and local regulations to implement best practices in food quality assurance.

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Can you provide an example of how you've motivated your team?

One effective way I've motivated my team is by implementing a rewards program recognizing individual and team achievements. By celebrating milestones and offering incentives for outstanding performance, I've seen morale and productivity soar. I also make it a point to provide ongoing support and mentorship, which fosters further growth and motivates team members to excel.

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What do you think sets Domino's Pizza apart from its competitors?

What sets Domino's Pizza apart from competitors is our commitment to innovation and customer satisfaction. We prioritize speed and quality in our service, providing unique promotions and menu items that resonate with customers. Our focus on leveraging technology for order efficiency also positions us as a leader in the pizza delivery industry.

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How would you approach marketing and growing the business as a General Manager?

As a General Manager, I'd approach marketing through local engagement and community outreach. Developing partnerships with schools and local events can boost brand awareness. I'd also encourage digital marketing initiatives using social media to highlight promotions. Moreover, consistently monitoring sales trends helps inform marketing efforts, ensuring we’re responding to customer preferences effectively.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 22, 2025

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