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Job details

General Manager(06751) - 6601 Everhart #G-1

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!


JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:


Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.


Additional Information

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$50000 / YEARLY (est.)
min
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$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(06751) - 6601 Everhart #G-1, Domino's

If you’re the born leader type, then the General Manager position at Domino's Pizza in Corpus Christi, Texas is calling your name! Imagine overseeing an operation where your passion for teamwork shines through! As a General Manager, you will be the driving force behind ensuring every order passes through your team’s hands with unmatched efficiency and customer service. You will be responsible for everything that happens during your shift, from cost controls to inventory management and cash handling. Plus, you'll set a high standard for your crew, inspiring them to deliver a fantastic experience to every customer who walks through the door or places an order online. You’ll enjoy a fun and flexible work environment allowing you to showcase those multitasking skills, while gaining valuable experience that sets you up for future opportunities – just think, some of our delivery drivers have made it to franchise owners! Moreover, at Domino's, we appreciate the diversity of our team and strive to create an environment where everyone can thrive. So if you have the knack for leadership, the ability to manage time and resources effectively, along with great communication skills, then it’s time for you to step up and apply! Together, let’s make Domino's the best pizza delivery service around!

Frequently Asked Questions (FAQs) for General Manager(06751) - 6601 Everhart #G-1 Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you will be responsible for overseeing daily operations during your shift, including managing costs, inventory control, cash management, and delivering exceptional customer service. You will set the tone for your team by modeling adherence to company policies and procedures and work to create a friendly, efficient environment that aligns with Domino's commitment to customer satisfaction.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, you typically need strong leadership skills, a basic understanding of mathematics for cost control and cash management, and prior experience in food service or retail management. Excellent communication abilities to effectively manage a team and interact with customers are also essential. Previous roles within the company, such as store crew or assistant manager, can be a great stepping stone to this managerial position.

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How can I advance my career as a General Manager at Domino's Pizza?

Advancement as a General Manager at Domino's Pizza can lead to various exciting opportunities. Many of our successful franchise owners started as delivery drivers or store managers. By excelling in your role and demonstrating strong leadership qualities, you can progress to higher management positions or even consider owning a franchise in the future.

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What skills are essential for a General Manager at Domino's Pizza?

A General Manager at Domino's Pizza needs to possess various essential skills, including strong leadership abilities, effective communication, and the capability to manage multiple tasks simultaneously. Proficiency in financial management, such as cost and inventory controls, is crucial, along with a knack for customer service to ensure every customer has a positive experience. Additionally, having problem-solving skills and being adaptable is vital in the fast-paced pizza delivery environment.

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What work environment can I expect as a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you can expect a dynamic and engaging work environment. The role entails being on your feet, overseeing staff and operations while fostering a positive culture. With a focus on teamwork, performance, and customer satisfaction, you'll find a supportive atmosphere that celebrates successes and encourages your career development.

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Common Interview Questions for General Manager(06751) - 6601 Everhart #G-1
Can you describe your management style and how it would benefit a Domino's Pizza store?

When answering this question, emphasize your leadership approach, whether it is democratic, participative, or transformational. Highlight how your management style fosters teamwork, cultivates morale, and drives employee engagement, ultimately benefitting customer satisfaction and store performance.

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How do you handle difficult customers at Domino's Pizza?

Explain that you approach difficult customers with empathy and active listening. Discuss strategies you’d use to de-escalate tension and find satisfying solutions while maintaining company policies and ensuring future customer loyalty.

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What techniques would you use to motivate your team at Domino's Pizza?

Share strategies such as recognizing individual achievements, providing opportunities for growth, and team-building activities that promote a positive and fun work culture. Stress the importance of communication and feedback in motivating staff.

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Describe a time you improved a process at your previous workplace.

Prepare an example demonstrating your problem-solving skills. Detail the situation, action taken, and results such as improved efficiency or better customer service, ensuring it resonates with concepts relevant to a quickly paced food service environment.

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What experience do you have with inventory management?

Discuss past roles where you've managed inventory, emphasizing your understanding of controlling costs and waste. Explain your approach to assessing inventory needs, conducting audits, and taking measures to ensure proper stock levels, which would directly impact profitability at Domino’s.

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How would you ensure compliance with company policies and food safety regulations?

Convey your understanding of food safety regulations and policies, along with your commitment to training and guiding the team. Mention practical methods you've employed in the past to foster compliance, such as regular training sessions and audits.

Join Rise to see the full answer
What is your approach to team training and development?

Explain the significance of onboarding new team members and ongoing training. Share how you promote a culture of learning, offering development opportunities and constructive feedback to help team members advance in their roles.

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How do you prioritize tasks during a busy shift?

Share your techniques for delegation, time management, and leveraging team strengths to ensure all critical tasks are completed efficiently during high-pressure situations, ensuring that customer service remains your top priority.

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How do you ensure a positive customer experience at Domino's Pizza?

Emphasize the importance of training staff to prioritize customer service and how you would motivate them to treat every interaction positively. Discuss methods, like listening to feedback and making improvements, to create an environment that values customer satisfaction.

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What do you think makes a successful General Manager at Domino's Pizza?

Outline qualities such as strong leadership skills, flexibility, multitasking, and a passion for customer service. Discuss how adapting to various situations and continuously inspiring the team helps in achieving overall store goals and ensuring Domino's remains a top choice for pizza delivery.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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