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HR Operations Associate

About Honest Networks

Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at www.honest.net.

About the Role

Honest Networks is looking for an HR Administrator to provide operational HR / People Operations support to our team. This role was previously handled by a 3rd party HR firm and will now be brought in-house full-time as we grow.

This role will be responsible for managing the daily operational HR tasks for the Company. The ideal candidate will be a detail-oriented, professional, positive, and organized individual who can execute on projects as delegated by the CEO, assistant controller and department managers. This individual should have strong communication and interpersonal skills, be able to handle confidential information with discretion, and have the ability to prioritize and multitask in a fast-paced environment to support the company’s departments (e.g. customer support, business development, marketing, engineering, etc.) This individual will be excited by the opportunity to dive in and own all tasks to which they are assigned. This is a full-time, mainly remote but may require working at our office in Lower Manhattan as needed. 

This job description serves as a general guideline and may be subject to change based on the needs of the organization.

Responsibilities

  • Employee Records Management: Maintain accurate and up-to-date employee records, including personal information, attendance, and leave records while ensuring compliance with data protection regulations and confidentiality standards.
  • Recruitment Support: Assist in the recruitment process by scheduling interviews, coordinating candidate communication, and facilitating the onboarding process; post job openings on relevant platforms and assist in screening resumes.
  • Benefits Administration: Support the administration of employee benefits programs, including health insurance, retirement plans, and other perks; address employee queries related to benefits and assist in the enrollment process.
  • HR Documentation: Prepare HR-related documents, such as offer letters, contracts, and employment verification letters and maintain a well-organized filing system for HR documents.
  • Payroll and Timekeeping: Work with our Asst. Controller on weekly payroll, including auditing of employee attendance and timekeeping systems; address attendance-related inquiries and ensure accurate payroll processing. Support finance department in ensuring payments and reimbursements are paid out and payroll runs smoothly
  • Employee Relations: Handle basic employee inquiries and act as a point of contact for HR-related matters.
  • Compliance and Policies: Assist in implementing and communicating HR policies and procedures as dictated by CEO; stay updated on labor laws and regulations to ensure compliance.
  • Training: Ensure that all employees complete required safety and other training 
  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • Proven experience as an HR operations associate, HR Administrator, Head of HR or in a similar administrative role.
  • Knowledge of HR processes, policies, and best practices.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Proficient in Google suite applications and HRIS/ATS software (Justworks, Workable)
  • Familiarity with project management tools (Asana)

Benefits

  • 10 days of paid time off (PTO) per year  
  • 7 days of paid sick leave per year
  • Medical and dental benefits
  • 401K program
  • Equity upside 

Salary

  • Target starting salary of $70,000 - $90,000 depending on experience and skill set, plus target bonus of 5-10%

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About HR Operations Associate, Honest Networks

Are you looking to kickstart your career in HR with a dynamic company? Honest Networks, a rapidly growing internet service provider headquartered in Manhattan, is on the lookout for an enthusiastic HR Operations Associate to join our team! We pride ourselves on providing high-quality internet service and exceptional customer support, and now we want to build an amazing HR infrastructure to match. As an HR Operations Associate, you'll be pivotal in managing daily HR operations, from maintaining employee records and supporting recruitment processes to ensuring compliance with HR policies. Your organizational skills and attention to detail will shine as you handle various tasks while collaborating closely with our CEO, assistant controller, and department managers. This role is mostly remote but may involve occasional trips to our Lower Manhattan office. If you’re a self-motivated individual with strong communication skills and a passion for learning, Honest Networks is the perfect place for you to grow. Not to mention, we offer great benefits like PTO, medical and dental coverage, and a 401K program. So if you're ready to contribute to a mission-driven environment and be part of a team passionate about community connection, we want to hear from you!

Frequently Asked Questions (FAQs) for HR Operations Associate Role at Honest Networks
What responsibilities does an HR Operations Associate at Honest Networks have?

The HR Operations Associate at Honest Networks is responsible for a variety of duties that include managing employee records, assisting in the recruitment process, supporting benefits administration, preparing HR documentation, and ensuring compliance with HR policies. This role is critical to maintaining the smooth function of HR operations within the company.

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What qualifications do I need to apply for the HR Operations Associate role at Honest Networks?

To be considered for the HR Operations Associate position at Honest Networks, you should have a Bachelor's degree in Human Resources, Business Administration, or a related field. Additionally, proven experience in a similar HR administrative role and a good grasp of HR processes are crucial for success in this position.

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Can an HR Operations Associate work remotely at Honest Networks?

Yes! The HR Operations Associate position at Honest Networks is primarily remote, allowing you to work from home most of the time. However, there may be occasions when attending the Lower Manhattan office is necessary, depending on the tasks required.

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What skills are essential for an HR Operations Associate at Honest Networks?

An ideal candidate for the HR Operations Associate role at Honest Networks should possess strong organizational and time-management skills, excellent communication and interpersonal skills, and proficiency in Google suite applications and HRIS/ATS software. Familiarity with project management tools like Asana is also a plus!

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What benefits does Honest Networks offer for the HR Operations Associate position?

Honest Networks offers a comprehensive benefits package for the HR Operations Associate position, including 10 days of paid time off (PTO), 7 days of paid sick leave, medical and dental benefits, a 401K program, and equity upside. We believe in taking care of our employees and providing them with the support they need!

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Common Interview Questions for HR Operations Associate
What motivated you to apply for the HR Operations Associate position at Honest Networks?

In responding to this question, consider highlighting your passion for HR, interest in supporting a mission-driven company, and alignment with their values of integrity and community growth.

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How do you prioritize multiple tasks in a fast-paced HR environment?

To answer this question effectively, share any experience you have with time-management techniques, such as using project management tools or methodically breaking down tasks to streamline your workflow.

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Can you describe a time when you handled a confidential situation?

When answering, be sure to focus on discretion and the importance of confidentiality in HR. Share specific examples illustrating how you successfully managed sensitive information and maintained trust.

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How do you stay updated with changes in HR policies and labor laws?

You can approach this question by discussing various resources you use, such as HR websites, forums, seminars, or professional networks that keep you informed about the latest HR news and trends.

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What experience do you have with HR software and tools?

In your answer, delve into your familiarity with HRIS/ATS software and project management tools. Mention any specific platforms you've used and how they have improved your efficiency in HR tasks.

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How would you handle a difficult employee relation issue?

Respond by outlining clear steps you would take to assess the situation, develop a resolution, and maintain open communication. Illustrate your approach to conflict resolution and fostering a positive workplace culture.

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What strategies do you use when supporting the recruitment process?

Discuss how you would collaborate with hiring managers, utilize technology for outreach, and ensure effective communication throughout the recruitment phase, emphasizing your organizational skills.

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Describe your experience with payroll processing and timekeeping.

Share your prior experiences with payroll systems, how you ensured accuracy, managed discrepancies, and coordinated with finance teams. This demonstrates your attention to detail and teamwork.

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What steps would you take to promote a culture of compliance within an organization?

Talk about the importance of training employees, refining HR policies, and fostering open communication about compliance to ensure a well-informed workforce that understands regulations and company policies.

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Why is employee training and development important for HR Operations?

Explain how training and development contribute to employee performance, satisfaction, and retention while reinforcing the organization’s culture. Share examples of how you have facilitated or improved training initiatives in your previous roles.

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Full-time, hybrid
DATE POSTED
January 9, 2025

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