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Manager, Governance, Risk & Compliance

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

We are seeking a multifaceted and expert Manager - Governance, Risk & Compliance to lead and mentor our GRC team. In this critical role, you will be responsible for supervising the day-to-day operations of our GRC platform, driving critical initiatives, and ensuring compliance with industry standards and regulatory requirements. This role will collaborate with the Sr. Manager – Governance, Risk & Compliance.

Key Responsibilities

  • Team Leadership: Lead a high-performing team of GRC professionals.
  • Technical Expertise: Possess a deep understanding of GRC concepts, architectures, and standard methodologies.
  • Platform Management: Be responsible for the implementation, configuration, and maintenance of our GRC platform, currently OneTrust GRC.
  • Systems Integration: Drive integration between the GRC platform and other relevant systems to enable data exchange, improve data sharing and automate workflows.
  • Requirement Analysis: Collaborate with business collaborators to elicit and translate functional requirements into technical specifications.
  • Process Optimization: Find opportunities to streamline GRC platform/automation processes, improve efficiency, and enhance overall effectiveness of automation processes.
  • Collaborator Management: Optimally connect with technical and non-technical audiences, including senior leadership, to ensure alignment and support.
  • Compliance Assurance: Drive compliance automation through supervising regulatory changes and ensure compliance with industry standards and internal policies.
  • Reporting and Analytics: Develop and maintain comprehensive reports and dashboards to supervise key metrics and advise decision-making.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $129,800 – $165,490 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

  • 5+ years of experience in information security, cybersecurity, privacy, risk management, or compliance roles.
  • Confirmed experience with OneTrust GRC and/or other GRC platforms such as ServiceNow GRC or Archer.
  • Good understanding of GRC frameworks and methodologies.
  • Good communication and interpersonal skills, both written and verbal.
  • Strong analytical and problem-solving abilities.
  • Strong leadership and mentoring skills.
  • Ability to balance multiple projects and prioritize tasks optimally.
  • Relevant certifications such as CISSP, CRISC, CISA, CISM, or ServiceNow/OneTrust certifications are a plus.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Average salary estimate

$147645 / YEARLY (est.)
min
max
$129800K
$165490K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Governance, Risk & Compliance, McDonald's Corporation

At McDonald's, we are redefining the experience for our customers every day, and we’re looking for a talented Manager, Governance, Risk & Compliance to join our dynamic team at our Chicago office. This position is pivotal as you will lead and mentor a high-performing group of GRC professionals, ensuring that we not only meet industry standards but excel in our commitment to compliance and risk management. You will be diving deep into our GRC platform, OneTrust, overseeing its implementation and maintenance while driving integration with other systems to streamline workflows. We're passionate about technology and innovation, and your analytical skills will be crucial in optimizing processes to enhance our operational efficiency. As a collaborative leader, you’ll work closely with both technical and non-technical teams, facilitating effective communication and ensuring alignment on key initiatives. Reporting directly to the Sr. Manager, you’ll also spearhead our compliance automation efforts, assisting with regulatory changes and fostering an adaptable culture that embraces improvement. If you're excited about shaping the compliance space within one of the world's most recognized brands, then this role at McDonald's is calling for you. Join us, and be part of a forward-thinking team committed to bringing feel-good moments to customers all around the globe. Together, we can drive exceptional experiences and maintain the high standards our brand is known for.

Frequently Asked Questions (FAQs) for Manager, Governance, Risk & Compliance Role at McDonald's Corporation
What are the key responsibilities of a Manager, Governance, Risk & Compliance at McDonald's?

As a Manager, Governance, Risk & Compliance at McDonald's, you will lead a team of GRC professionals, manage our GRC platform, ensure compliance with regulatory requirements, and optimize processes across various projects. You'll collaborate with technical teams to enhance data sharing and drive compliance automation, all while developing comprehensive reports that inform critical business decisions.

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What qualifications are needed for the Manager, Governance, Risk & Compliance position at McDonald's?

To qualify for the Manager, Governance, Risk & Compliance role at McDonald's, candidates should possess over 5 years of experience in information security, risk management, or compliance roles. Experience with GRC platforms like OneTrust, strong analytical skills, and relevant certifications such as CISSP or CISA are highly valued. Effective communication and leadership abilities are also essential.

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How does the Manager, Governance, Risk & Compliance contribute to McDonald's overall business strategy?

The Manager, Governance, Risk & Compliance plays a crucial role in McDonald's business strategy by ensuring that compliance and risk management initiatives align with our growth strategies. This includes leveraging technology for compliance automation, streamlining processes, and driving initiatives that support our overarching goals of enhancing the customer experience across all channels.

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What type of growth opportunities are available for a Manager in Governance, Risk & Compliance at McDonald's?

At McDonald's, the Manager, Governance, Risk & Compliance role offers growth opportunities through leadership development, exposure to cross-functional teams, and involvement in strategic initiatives. Success in this role can lead to advanced responsibilities within the Global Technology team, as well as opportunities for further career advancement within McDonald’s expansive global network.

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What is the workplace culture like for a Manager, Governance, Risk & Compliance at McDonald's?

The workplace culture for the Manager, Governance, Risk & Compliance at McDonald's is collaborative, dynamic, and driven by innovation. Our teams are diverse and supportive, promoting an inclusive environment where creative problem-solving thrives. Employees are encouraged to share ideas and contribute to ongoing improvements that enhance both workplace efficiency and customer satisfaction.

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Common Interview Questions for Manager, Governance, Risk & Compliance
What strategies would you implement to ensure compliance at McDonald's?

To ensure compliance at McDonald's, I would first assess existing policies and operational processes, identify gaps, and develop action plans tailored to each area. Incorporating regular training sessions for staff and leveraging technology for compliance automation would also be key strategies to enhance overall compliance efforts.

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Can you describe your experience with OneTrust GRC or similar platforms?

In my previous roles, I've extensively used OneTrust GRC to streamline compliance tracking and reporting. My experience includes managing platform configurations, ensuring data integrity, and integrating it with other business systems to facilitate effective data sharing and regulatory compliance.

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How do you approach risk management in a fast-paced environment like McDonald's?

In a fast-paced environment like McDonald's, I prioritize proactive risk management through regular assessments and open communication channels. Utilizing data analytics to identify emerging risks, paired with real-time monitoring, allows for timely interventions and informed decision-making.

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What is your process for team leadership and mentoring in Governance, Risk & Compliance?

My approach to team leadership in Governance, Risk & Compliance involves clear communication of expectations, providing resources for professional development, and fostering an environment where team members feel valued and empowered to contribute. I believe in regular one-on-one check-ins to tailor mentorship according to the unique strengths of each team member.

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How do you stay current with regulations and compliance requirements relevant to McDonald's?

I stay current with regulations and compliance requirements by subscribing to industry publications, attending workshops and conferences, and participating in professional networks. Leveraging these resources allows me to keep our compliance strategies aligned with the latest legal standards and best practices.

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What metrics do you suggest monitoring for compliance effectiveness?

I recommend monitoring key metrics such as compliance audit results, training completion rates, incident response times, and regulatory change responses. These metrics provide valuable insights into compliance effectiveness and help in continuously improving our risk management frameworks.

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Can you provide an example of a compliance issue you addressed in the past?

In a previous role, I encountered a compliance issue pertaining to data privacy regulations. I spearheaded a cross-departmental task force that reviewed our processes, updated our data handling protocols, and conducted training sessions to ensure all employees understood the importance of compliance with privacy standards.

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How do you communicate complex compliance information to a non-technical audience?

I simplify complex compliance information by breaking it down into clear, relatable concepts using everyday language. I also provide visual aids and real-world examples to illustrate how compliance affects their roles, ensuring that non-technical audiences grasp the importance without feeling overwhelmed.

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What do you find most challenging about working in Governance, Risk & Compliance?

The most challenging aspect of working in Governance, Risk & Compliance is managing the rapid changes in regulations and ensuring all stakeholders remain aligned. However, I view these challenges as opportunities to innovate and enhance our processes for better compliance and risk management.

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Why do you want to join McDonald's as Manager, Governance, Risk & Compliance?

I want to join McDonald's as Manager, Governance, Risk & Compliance because I admire the company's commitment to innovation and customer experience. I believe my passion for compliance and risk management aligns well with McDonald's values and vision, and I'm excited about the opportunity to contribute to a globally recognized brand that embraces technology.

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McDonald's Corporation is a chain of fast food restaurants. Headquartered in Oak Brook, Illinois, the company's famous menu items include the Big Mac, Chicken McNuggets and Egg McMuffin. McDonald's is a publicly owned company and operates a Canadi...

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