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Maintenance Assist - Direct

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

JOB SUMMARY

Provide maintenance support and repairs to production machinery and facility for a 24 hr. / 7-day manufacturing operation. Additionally, performs the duties of Facilities Support as required.

KEY DUTIES/RESPONSIBILITIES

    • Production Support:  Respond in a timely manner to all maintenance requests on the production floor. Train production technicians in the proper set-up and copy troubleshooting techniques. Provide training and assistance to production technicians as needed to help maximize production output and minimize downtime through the utilization of proper production techniques and handling practices. 30%
    • Troubleshooting & Repairs: Effectively diagnose mechanical and basic electrical problems in assigned area (facility, machinery, equipment, etc.) Make timely and accurate repairs, as necessary, during production Utilize illustrated parts breakdown manuals and operational manuals in the repair, modification, and maintenance of equipment. 30%
    • Preventative Maintenance: Inspect machinery for potential problems on a daily basis.  Documents problems and schedules work/repairs as appropriate. Respond to all assigned maintenance work orders in a timely manner.   Responsible for performing preventive maintenance (PM) activities in accordance with the preventive maintenance plan.  These activities will be recorded using proper PM sheets. 30%
    • Housekeeping/Other: Perform housekeeping duties required of maintenance staff including work area clean-up, machine, and equipment clean-up, sweeping up after clean-up and various other general housekeeping duties as assigned. 5%
    • Administrative: Perform inventory control of parts and equipment used from inventory. Inform Supervisor of parts and equipment used from inventory. Record maintenance activities using the proper computer application or paperwork. Other duties as assigned. 5%

 

Qualifications

EDUCATION

    • High School Diploma or GED (Preferred)

EXPERIENCE

    • 1 year related mechanical experience.

CERTIFICATIONS & LICENSURES

    • Powered Industrial Truck Certification

KNOWLEDGE/SKILLS/ABILITIES

    • Proficient in performing production equipment  preventive maintenance.
    • Able to diagnose equipment faults and malfunctions.
    • Able to read and understand schematics/blueprints.
    • Must demonstrate good time management skills. Plans and organizes daily work flow.
    • Ability to retain knowledge of procedures and processes and understand complex instructions and multi-step procedures.
    • Willingness to attend training classes to learn or enhance skills.
    • Ability to identify and resolve problems in a timely manner.
    • Ability to organize work, people, and materials.
    • Intermediate written and verbal communications skills.
    • Ability to read and interpret documents and write routine reports.
    • Service-oriented personality.
    • Ability to work independently on nights and weekend shifts.
    • Ability to work a schedule with call-in and overtime duties
    • Ability to speak and communicate effectively utilizing the English language preferred.

 

EQUIPMENT/SOFTWARE UTILIZED

    • Basic Computer skills in Microsoft Excel, Work, Outlook, and internet software.

COMMUNICATION AND CONTACTS

       •     Informs leaders and other technicians of pertinent information and communicates to
              Plant personnel, leadership, and other departments, as necessary.
       •     Communicates with equipment operators to determine problems with equipment before
              breakdown and to determine if equipment adjustments or repairs are necessary

DECISION MAKING

Often must make decisions in conjunction with department supervisors to shut down equipment, schedule repairs, request for service.

PHYSICAL DEMANDS / WORKING CONDITIONS

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to carry up to 40lbs, push and pull up to 40lbs, twist, stand, walk, reach, bend, stoop, climb and grip/grasp throughout the shift. Employees are also required to lift up to 40lbs, squat, and kneel occasionally. Lastly, employees are required to have the ability to work in a fast-paced environment.
    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. while performing the duties of this job, the employee is regularly exposed to moving mechanical parts, airborne dust, paper particles, and industrial lift trucks. All work environments that exceed OSHA's standard on noise levels require employees to wear the hearing protection that is provided.
    • Disclaimer: Weight requirements may vary by location. Please contact HR Business Partner for further details.

Additional Information

The national pay range for this role is $18.00/hr  to $24/hr + $1.25/hr Shift Differential.  The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

 

All your information will be kept confidential according to EEO guidelines.

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$43680 / YEARLY (est.)
min
max
$37440K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Maintenance Assist - Direct, RR Donnelley

Join RRD as a Maintenance Assist in Dallas, TX, where you'll be at the heart of a dynamic, 24/7 manufacturing operation. This role is perfect for someone who enjoys hands-on technical work and is passionate about keeping production machinery in top shape. As a Maintenance Assist, you will respond promptly to maintenance requests on the production floor, ensuring our machinery runs smoothly and efficiently. Not only will you be involved in troubleshooting and repairing mechanical and electrical issues, but you will also play a crucial part in training production technicians, helping to maximize their output while minimizing downtime. You'll carry out preventative maintenance tasks daily, document your findings, and keep everything running without a hitch. Maintaining cleanliness in the workspace is part of the job, so you'll also be engaged in housekeeping duties that create a safe and organized environment. RRD values your input; you’ll handle inventory control for parts and supplies, ensuring that everything you need is on hand. If you're someone who thrives in a collaborative environment and enjoys diving into technical challenges, this role at RRD could be the perfect fit for you. Plus, the compensation package includes competitive pay, benefits, and opportunities for growth within a respected global company. Come be a part of our commitment to excellence and environmental sustainability while advancing your career!

Frequently Asked Questions (FAQs) for Maintenance Assist - Direct Role at RR Donnelley
What are the main responsibilities of a Maintenance Assist at RRD?

As a Maintenance Assist at RRD, your primary duties include providing maintenance support for production machinery and the overall facility. You'll respond to maintenance requests, diagnose mechanical and basic electrical problems, implement repairs, and conduct preventative maintenance to ensure unhindered production operations.

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What qualifications do I need to apply for the Maintenance Assist position at RRD?

To apply for the Maintenance Assist role at RRD, you should ideally have a high school diploma or GED. Relevant mechanical experience of at least one year is preferred, along with proficiency in performing equipment maintenance and repairs. Additionally, being certified to operate powered industrial trucks is beneficial.

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How does RRD promote employee development for Maintenance Assist positions?

RRD promotes employee development for Maintenance Assist roles through ongoing training programs, encouraging team members to enhance their skills. The company values individual growth and provides opportunities for professional learning to keep you current with industry advancements.

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What type of work environment could a Maintenance Assist expect at RRD?

A Maintenance Assist at RRD can expect a fast-paced work environment where you'll frequently interact with production teams and machinery. The role involves hands-on duties in a manufacturing setting, and you should be ready to adapt to various physical tasks, including lifting, bending, and using industrial equipment.

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What tools or software are used by Maintenance Assist at RRD?

Maintenance Assists at RRD utilize a range of basic tools for machinery repair and preventive maintenance, as well as basic computer skills for documentation. Familiarity with Microsoft Excel, Word, and Outlook is important for recording maintenance activities and communication.

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Common Interview Questions for Maintenance Assist - Direct
Can you describe your experience with troubleshooting machinery in a production setting?

In answering this question, highlight specific examples from your past roles where you successfully diagnosed and resolved issues with machinery. Mention any preventative maintenance protocols you followed and how they contributed to reducing downtime.

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How do you prioritize maintenance tasks during a busy production schedule?

When addressing this question, emphasize your time management skills and how you evaluate the urgency and impact of each task. Discuss your approach to communication with production staff to prioritize safety and operational efficiency.

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What methods do you use for effective communication with your team?

Highlight your ability to convey complex information clearly and concisely. Discuss the importance of regular check-ins, feedback loops, and how you foster a collaborative environment among production technicians and maintenance staff.

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How would you handle a situation where a critical piece of equipment breaks down unexpectedly?

In your response, illustrate your problem-solving process. Discuss how you would quickly assess the situation, communicate with the production team, and implement a repair plan while minimizing disruption to operations.

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What is your approach to preventative maintenance?

Highlight the importance of a proactive approach to maintenance and detail specific strategies you have used in previous roles, such as regular inspections, systematic inventory management, and documenting maintenance activities.

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How do you keep up-to-date with equipment advancements and best practices?

Mention ways you actively seek out professional development opportunities, such as attending training seminars, online courses, or participating in industry forums. Staying informed about the latest tools and technologies shows your commitment to the role.

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Describe a challenge you faced as a maintenance technician and how you resolved it.

This is your chance to showcase your critical thinking. Describe a specific challenge, detailing the steps you took to analyze the problem, collaborate with others, and successfully implement a solution.

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How do you manage your time effectively when completing multiple tasks?

Discuss the importance of organization in your workflow. Consider talking about your methods for scheduling tasks, using tools for tracking progress, and how you set priorities to ensure timely completion of each maintenance request.

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Why do you want to work as a Maintenance Assist at RRD?

Express your enthusiasm for the opportunity to work with a global leader like RRD. Talk about your alignment with the company's values, particularly their commitment to quality and sustainability, and describe how your skills and experience can contribute positively.

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What safety protocols do you follow while performing maintenance work?

In your response, detail the specific safety protocols you adhere to, such as wearing appropriate PPE, understanding emergency procedures, and following safety guidelines for operating equipment. Demonstrating a strong safety mindset is crucial for this role.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
March 28, 2025

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