Concierge- Part Time
Company Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community.
Job Description
- Greet residents and provide general assistance to visitors, prospective residents, and families.
- Answer telephone calls.
- You may be asked to ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
- Process reports for such things as work orders, incidents and concerns.
- You will receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
- Maintain the sign in/out log for the issuance of community keys, and gate passes.
- You will assist other departments with administrative functions.
- Ensure that resident/family/employee concerns receive timely response and follow up, thus striving to provide a high level of customer satisfaction.
- Maintain a positive and professional demeanor toward all residents, visitors and co-workers.
Qualifications
- Three (3) months of related experience is preferred.
- You need to be able to communicate clearly and effectively in English.
- You have highly proficient computer skills. Proficiency with Outlook, Excel and Word is required.
- You are compassionate, professional, kind, engaging, empathetic and helpful.
- You have the ability to work as a part of a team and handle multiple tasks efficiently.
- You possess the ability to make independent decisions when circumstances warrant such action.
- You can maintain a positive and friendly demeanor toward the residents and your co-workers.
Additional Information
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
Average salary estimate
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Are you ready to bring your HEART to work? As a part-time Concierge at Senior Lifestyle in Rochester, NY, you’ll have the rewarding opportunity to make a positive impact on the lives of residents, guests, and vendors alike. This role is all about making connections; you’ll greet residents with a warm smile, assist visitors, and lend a helping hand to prospective residents and their families. You will also answer phone calls and ensure that the community presents a safe environment by monitoring surveillance and building alarms. Besides that, you will be the go-to person for handling packages, plants, and medications while maintaining accurate sign-in logs for keys and gate passes. Your compassionate approach and excellent communication skills will help foster a respectful and supportive atmosphere. If you have experience in customer service, a knack for multitasking, and a genuine desire to contribute positively to people’s lives, we want you on our team! With Senior Lifestyle, you'll enjoy a comprehensive benefits package and the convenience of DailyPay, allowing you timely access to your earned wages. Join us in our mission to enrich lives with HEART!
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Every day Senior Lifestyle's caring team members purposefully brighten and enrich the lives of those we serve with dedication to our Core Values: HEART - Hospitality, Excellence, Appreciation, Respect and Teamwork.
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