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Sales Director - Individual Contributor

ABOUT YOU

As our ideal candidate, you’re a high achiever with an entrepreneurial spirit, infectious personality, and the ability to earn instant rapport with internal and external clients. You’re curious,  learn fast, are self-motivated, and are excited to grow while truly contributing to the success of the team. We push the envelope to do a better job than we did the day before, and you do, too.

To succeed at SmartCommerce, you must be able to fail, learn, and try again. You need to keep going when others would likely give up. You’ll find solutions when it seems like there aren’t any.  You need to be humble enough to admit you still have things to learn, and confident enough to express yourself and your ideas. We want you to be excited to show up to work every day as your authentic self.

If this resonates with you, then we’d love to hear from you!

ABOUT US

We know that job posts can be boring, but working at SmartCommerce is far from it!  Our team is a high-performing group with a unique way of working.  We’re all fully remote (yes, really remote, with no geographic strings attached or in-person meeting expected), which means we’re resourceful, self-motivated, and highly collaborative.  We trust you to be an adult and  manage your schedule while showing up for your team and your work responsibilities.

 We’re a tight knit bunch. We’re transparent with each other and genuine with our clients. 

At SmartCommerce, we share the common goal of dramatically accelerating commerce for our client brands and our partners.  We do this through our Click2Cart technology, which delivers products all the way into online retailer carts with a single click (over $5B of products in the last 2 years - you’ve probably used our links without knowing it!.  We’re deeply invested in our clients’ success, and we’re equally invested in one another's personal growth. Our values define who we are, and they have empowered our growth to become the leader in Click2Cart technology.

Job Title: Sales Director - Individual Contributor.

Department: Sales - Growth.    

Reports to: Chief Growth Officer.

Experience Required: At least 5 years of quota carrying Sales experience in Enterprise Sales

Salary Range: $90-130K, OTE $180-$230K. 

FLSA Status: Exempt. 

EEO Job Classification: (2) Professionals.

Supervisory/Training Responsibilities: This role does not supervise/manage others.  This is an Individual Contributor role.

Schedule: 8:00AM – 5:00PM ET.

Job Location: Remote in United States.

 

Job Overview

As a Sales Director, your focus will be finding business opportunities and managing customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base.  Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.

Our vision of the Perfect Candidate:

  • Impact-Driven -- You have a natural desire to make a huge impact on the business and success to you is bringing in the sale or preserving a relationship with your customer.
  • Strategic -- You love to find the win-win and develop relationships with your customers.
  • Bias for Action -- You roll up your sleeves and do whatever it takes to make things successful.
  • Overall, you are a highly effective and driven sales professional, capable of engaging in business-level conversations with decision makers and executives.  You are an analytical thinker who enjoys a highly consultative sales environment.   You are a reliable professional and you take things in stride and keep a positive outlook while driving to be successful.
  • You are experienced in sales and developing pipelines.

Some of your Key Responsibilities will Include:

  • Create detailed business plans designed to attain predetermined goals and quotas.
  • Manage the entire sales cycle from prospecting to securing the sale.
  • Unearth new sales opportunities through networking and turn them into long-term partnerships.
  • Effectively present products to prospective clients.
  • Provide professional after-sales support to maximize customer loyalty.
  • Remain in regular contact with your clients to understand and meet their needs to nurture and grow existing partnerships.
  • Collaborate across the company to respond to complaints and resolve issues to the customer’s satisfaction in order to maintain the company’s reputation.
  • Negotiate agreements and keep records of sales and data.
  • Communicate and report on successes and obstacles to overcome.
  • The role is a remote position with some travel expected for in-person meetings and/or conferences. 

 

Qualifications and Skills Required:

  • History and evidence of meeting and exceeding sales targets.
  • Comfortable helping to lead complex contract negotiations.
  • Ability to lead analysis-driven negotiation processes and have proven closing skills (internal or external).
  • Strong analytical and quantitative skills, as well as strong verbal and written communication skills.
  • Able to operate in an ambiguous and fast-paced environment.
  • Proven experience as a Sales Professional.
  • Knowledge of market research, sales and negotiating principles.
  • Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus.
  • Excellent communication/presentation skills and ability to build relationships.
  • Superior organizational and time-management skills.
  • Highly developed business acumen.
  • Enthusiastic and passionate about sales.
  • College degree required, BSc or BA in business administration, sales or marketing preferred.
  • Experience working with brand manufacturers (both large and emerging brands).
  • Experience selling software solutions and/or marketing solutions. 

Benefits:

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, Profit Sharing)

Life Insurance (Basic, Voluntary & AD&D)

Long-Term Disability

Short- Term Disability

Flexible Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Work From Home/Remote

Wellness Resources

*Location requirements: Must be located in the United States- we are not able to provide sponsorships at this time. 

 

For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$90000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Director - Individual Contributor, SmartCommerce

If you're a high-energy sales professional with a passion for building lasting client relationships, we’re excited to introduce the Sales Director - Individual Contributor position at SmartCommerce. Here, you'll embrace an entrepreneurial vibe as part of a completely remote, vibrant team dedicated to revolutionizing how commerce works through innovative Click2Cart technology. In this role, your focus will be on finding new business opportunities and expanding our customer base while managing relationships with existing clients. You will become the driving force behind sales strategies, crafting detailed business plans aimed at exceeding quotas and goals. You should enjoy navigating the entire sales cycle, from prospecting and networking to closing deals and providing excellent after-sales support. The ideal Sales Director will thrive in a fast-paced environment, utilize keen analytical skills, and engage effectively with decision-makers. You should be able to maintain strong communication with clients, understanding their needs to nurture those partnerships. This position brings exciting challenges, including potential travel for in-person meetings and conferences. SmartCommerce values transparency and collaboration; we invest not just in our clients’ success but also in our team's personal growth. If you have over 5 years of enterprise sales experience and are eager to contribute your talent at a forward-thinking company, we want to hear from you!

Frequently Asked Questions (FAQs) for Sales Director - Individual Contributor Role at SmartCommerce
What qualifications do I need for the Sales Director - Individual Contributor at SmartCommerce?

To successfully apply for the Sales Director - Individual Contributor role at SmartCommerce, candidates should possess at least 5 years of quota-carrying sales experience in Enterprise Sales. A college degree, preferably a BSc or BA in business administration, sales, or marketing is required. Additionally, familiarity with CRM software like Salesforce, strong negotiation skills, and exceptional communication abilities are essential for thriving in this role.

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What are the key responsibilities of the Sales Director - Individual Contributor at SmartCommerce?

As a Sales Director - Individual Contributor at SmartCommerce, you’ll be responsible for managing the entire sales cycle, from prospecting and securing new business to nurturing existing relationships. You will create business plans designed to meet quotas, present products to clients, negotiate agreements, and collaborate across the company to resolve customer issues, ensuring a high level of client satisfaction.

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What is the expected salary range for the Sales Director - Individual Contributor position at SmartCommerce?

The Sales Director - Individual Contributor role at SmartCommerce offers a competitive salary range of $90,000 to $130,000, with on-target earnings (OTE) between $180,000 and $230,000. This compensation reflects the importance of the position and the skills needed to drive sales and support company growth.

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Is the Sales Director - Individual Contributor job at SmartCommerce remote?

Yes, the Sales Director - Individual Contributor position at SmartCommerce is fully remote. This means you can work from anywhere in the United States, as there are no geographic restrictions or in-person meetings required, allowing for a flexible work-life balance.

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What personal qualities does SmartCommerce look for in a Sales Director - Individual Contributor?

SmartCommerce seeks a Sales Director - Individual Contributor who is impact-driven, strategic, and possesses a strong bias for action. Ideal candidates should be self-motivated, eager to learn, and skilled at engaging in business-level conversations. The ability to persist through challenges and maintain a positive outlook while driving for success is also highly valued.

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Common Interview Questions for Sales Director - Individual Contributor
How do you approach building relationships with new clients as a Sales Director?

When building relationships with new clients, it's essential to understand their needs thoroughly. Start by conducting research to identify pain points and tailor your approach accordingly. During your initial conversations, actively listen and engage in meaningful dialogues. Establish trust by following through on commitments and providing consistent support, turning initial contact into long-term partnerships.

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Can you describe a time you overcame a significant obstacle in a sales cycle?

When discussing past obstacles, it's important to use the STAR method (Situation, Task, Action, Result). Describe the specific challenge you faced during the sales cycle, what was at stake, and the actions you took to navigate the obstacle. Highlight the successful outcome and any lessons you learned that will help you handle future challenges.

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What strategies do you use to meet and exceed sales targets?

To meet and exceed sales targets, I implement a mix of strategic planning and tactical execution. This includes developing comprehensive business plans, leveraging CRM tools for tracking progress, engaging in continuous networking, and refining my sales pitch based on client feedback. Staying organized and prioritizing high-value prospects also increases efficiency and success.

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How do you ensure client satisfaction after a sale?

Ensuring client satisfaction post-sale involves regular communication and proactive support. I stay in touch with clients to gauge their satisfaction levels, address any issues promptly, and provide additional resources. By being a reliable point of contact, I can reinforce our commitment to their success, which ultimately fosters loyalty.

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What do you consider the most important skill for a Sales Director?

The most important skill for a Sales Director is the ability to effectively communicate and build rapport. Strong communication skills enhance relationships, foster trust, and facilitate negotiations. Additionally, being analytical allows for informed decision-making, and adaptability ensures success in various situations.

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How do you stay organized and manage your sales pipeline effectively?

I utilize CRM software to manage my sales pipeline effectively, tracking key metrics and deadlines. Additionally, I prioritize daily tasks based on urgency and importance, creating a structured workflow to ensure I maintain focus and meet deadlines. Regular reviews of my pipeline help me identify opportunities for improvement.

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Describe your experience working with teams to close deals.

Collaborating with teams is crucial for closing deals. I frequently engage with marketing, product development, and customer support teams to share insights and unify our approach. During the sales process, I involve key stakeholders in strategy discussions to leverage their expertise, ensuring we present a comprehensive solution to potential clients.

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What techniques do you use to remain motivated in a challenging sales environment?

To stay motivated, I set specific, achievable goals and celebrate small successes along the way. Additionally, I surround myself with a supportive network and participate in professional development opportunities to enhance my skills, keeping my passion for sales alive even during challenging times.

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How do you handle difficult clients or negotiations?

Handling difficult clients requires patience and empathy. I focus first on understanding their concerns through active listening. During negotiations, I strive for win-win outcomes by finding common ground and remaining flexible, which often leads to stronger long-term relationships despite initial challenges.

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What do you believe are the biggest trends affecting the sales industry right now?

Key trends affecting the sales industry include the increasing use of technology for sales automation, a greater emphasis on data-driven decision-making, and the need to personalize client engagement. Staying informed about these trends helps me adapt my strategies effectively to stay competitive and meet evolving client needs.

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SmartCommerce provides a shopping cart platform. Their platform lets consumers add products to their virtual shopping carts directly from digital ads, influencer blogs, emails, and videos. They enable clients to increase impulse purchases and impr...

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Full-time, remote
DATE POSTED
March 22, 2025

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