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Key Account Executive SLED

Staples is business to business.  You’re what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

  • Revenue responsibility of $30-40M
  • Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Prioritized Insights and SFDC) 
  • Profitably grow book of business by hunting programmatic and all opportunities across the full account hierarchy.
  • Partner with Outside Developmers to drive sales through program compliance at all account sites 
  • Lead Key Account selling team (i.e. category experts, site development, CSM, sales engineers, etc.) to execute account growth plan 
  • Collaborate with Revenue Management Team on specific opportunities to make discretionary pricing decisions based on knowledge of the account and assessment of future spend potential, as well as pass BPIs based on contract language 
  • Exhibit high level of business acumen and sales methodologies to discover incremental opportunities and align with the customers vision and initiatives (ex: I&D, sustainability, HR), as well as understand competitive landscape 
  • Expertise of customer industry buying process and ability to support product selection and standardization of SA.com products assortments. 
  • Engage CSM to manage customer experience and complete customer maintenance requests. • Establishes and maintains business management relationships with the senior executive team members within customer base. 
  • Experience in Education, State & Local Government beneficial but not a requirement

What you bring to the table:

  • Strong drive and a desire to win
  • Strong aversion to complacency
  • Proven ability to view rejection as a learning opportunity and double down on next best actions
  • Experience and proven track record of managing programs or business development
  • Ability to interface at customer’s most senior levels 
  • Strong ability to develop and deliver presentations 
  • Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills 
  • Ability to set targets, design customer growth plans and work with product category sales team members 
  • Strong business, financial, operations and technology acumen 
  • Ability to analyze customer data, business and industry trends to create tailored solutions for customers based upon Staples value proposition

What’s needed- Basic Qualifications:

  • Bachelor’s Degree or equivalent work experience
  • Proficient in Microsoft Office and other basic software tools
  • Experience working with Gov’t and Education Coops
  • Worked cross-functionally in a large, complex company 
  • Prior account management and prospecting experience with Fortune 1000 accounts

What’s needed- Preferred Qualifications:

  • Had responsibility for a sales budget and track record of exceeding quota 
  • Managed a complex deal shaping from start to finish 
  • Experience with business-to-business sales process • Had responsibility to retain and grow accounts

We Offer:

  • Inclusive culture with associate-led Business Resource Groups 
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) 
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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What You Should Know About Key Account Executive SLED, Staples, Inc.

Join Staples as a Key Account Executive focused on SLED in beautiful Fort Lauderdale, FL, and become the driving force behind our B2B success! At Staples, we pride ourselves on our world-class sales teams that partner with businesses of all sizes, tackling their unique needs with tailored solutions. As a Key Account Executive, you’ll have a revenue responsibility of $30-40 million, where your expertise will guide you in utilizing our best-in-class sales tools and technology to help both our clients and your own career thrive. In this dynamic role, your focus will be on growing your book of business through strategic opportunities and maintaining strong relationships with senior executives within your customer base. You’ll collaborate closely with outside developers and our Key Account selling team to implement growth plans and manage discretionary pricing decisions. To excel in this role, you’ll need a strong drive and a passion for consultative and solutions-selling approaches. While experience in Education or State & Local Government is beneficial, it's not a requirement. We provide an inclusive culture with flexible PTO and a comprehensive benefits package, ensuring you thrive both personally and professionally. If you're ready to take your career to the next level, we want to hear from you!

Frequently Asked Questions (FAQs) for Key Account Executive SLED Role at Staples, Inc.
What responsibilities does the Key Account Executive SLED at Staples have?

The Key Account Executive SLED at Staples carries significant financial responsibilities, specifically overseeing a revenue target of $30-40 million. This role involves using advanced sales tools to drive efficiency and document customer engagements effectively. You'll be expected to grow your book of business through programmatic sales and to partner with outside developers to enhance sales performance across various accounts.

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What qualifications are needed for the Key Account Executive SLED position at Staples?

Candidates for the Key Account Executive SLED role at Staples should have a Bachelor's Degree or equivalent work experience, along with a proven history of managing programs or business development. A strong proficiency in Microsoft Office, experience in account management with Fortune 1000 accounts, and familiarity with the government and educational sectors would provide a significant advantage in this role.

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How does Staples support professional growth for Key Account Executives?

At Staples, professional development is paramount. As a Key Account Executive, you will have access to world-class training resources alongside a culture that encourages personal growth. We prioritize growing our employees' skills through continuous learning opportunities, allowing you to excel in your role and advance your career within the company.

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Can I apply for Key Account Executive SLED at Staples without experience in Education or Government sectors?

Absolutely! While experience in education and state or local government can be beneficial, it is not a requirement for the Key Account Executive SLED position at Staples. We value diverse backgrounds and skills, so if you're driven and have a strong sales acumen, we encourage you to apply.

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What type of sales approach is used by the Key Account Executive SLED at Staples?

The Key Account Executive SLED at Staples employs a consultative selling approach, focusing on understanding customer needs and providing tailored solutions. This role demands strong negotiation skills and the ability to analyze customer data to deliver insights and recommendations that align with Staples' value proposition.

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Common Interview Questions for Key Account Executive SLED
How do you manage your sales pipeline effectively?

When managing a sales pipeline, I prioritize customer engagement based on potential revenue and strategic alignment with company goals. I leverage CRM tools, such as SFDC, to keep track of all customer interactions and opportunities, ensuring no potential lead is overlooked.

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Can you describe a time when you exceeded your sales targets?

Certainly! In my previous role, I was tasked with increasing sales by 15%. By identifying key accounts and utilizing strategic upselling and cross-selling techniques, I surpassed that target by 25%. This involved thorough market analysis and tailored solutions for each client.

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What techniques do you use for consultative selling?

My consultative selling technique focuses on building strong relationships with clients. I engage in active listening to understand their needs and challenges. Then, I present tailored solutions that align with their business goals, ensuring that they see clear value in partnering with us.

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How do you handle rejection from potential clients?

Rejection is a learning opportunity for me. When faced with it, I analyze the feedback received and reassess my approach, whether it requires tweaking my sales pitch or researching better solutions for the client's needs. I review past interactions to uncover insights that can help in future engagements.

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Describe your experience working with cross-functional teams.

I’ve collaborated with various teams, including marketing and product development, to craft comprehensive proposals for large clients. This collaboration allowed us to leverage diverse expertise and create customized solutions that truly resonate with customers, resulting in successful sales outcomes.

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What do you know about our company culture at Staples?

I know that Staples fosters an inclusive culture that values diverse perspectives and encourages team collaboration. This focus on inclusion not only enhances employee satisfaction but also drives innovative solutions and helps exceed customer expectations, aligning perfectly with my professional values.

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How do you develop and maintain relationships with senior executives?

Building relationships with senior executives requires a strategic approach. I focus on understanding their specific business goals and challenges, positioning myself as a trusted advisor by providing actionable insights and solutions that drive value for their organization.

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What is your experience with managing large budgets?

I have managed sales budgets of over $5 million, closely monitoring expenses while ensuring resource allocation matches growth strategies. Consistent tracking of budget performance and adapting plans based on outcomes has allowed me to exceed revenue goals consistently.

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Can you give an example of how you analyzed customer data to drive sales?

In a previous role, I analyzed customer purchase patterns and behaviors, which revealed a strong demand for specific products. By tailoring my sales pitches based on this data, I was able to increase closure rates significantly and proactively recommend additional services that aligned with their needs.

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What is your strategy for onboarding new clients?

When onboarding new clients, I prioritize clear communication and setting expectations. I ensure they understand the value we offer through personalized engagement and training, reinforcing how our solutions align with their objectives and establishing a strong foundation for a long-term partnership.

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DATE POSTED
April 7, 2025

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