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Director, Human Resources Business Partner (HRBP), Global Marketing

Region/Location: Miami, FL Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there. Why Join Us? At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: We have an exciting opportunity on our Human Resources team as a Director, Human Resources Business Partner (HRBP), Global Marketing.  The Director, HRBP, is responsible for overseeing HR management and operations within an assigned function or region, ensuring alignment with organizational and global policies and procedures. This role is essential for maintaining a healthy and productive work environment while supporting the organization in achieving its strategic objectives. The Director HR Business Partner may also manage a team of HR and/or administrative professionals. As the Director, HRBP, one will play a pivotal role in shaping the strategic direction of our organization. The responsibilities will include: Strategic Leadership: Develop and implement HR strategies that align with overall business objectives. Anticipate future HR needs and proactively address them to support the company's growth and success. Financial Acumen: Exhibit strong financial skills to manage the HR budget effectively. Analyze and interpret financial data to make informed decisions that optimize HR investments and contribute to the company's financial health. Business Relations: Build and maintain strong relationships with key stakeholders across the organization. Collaborate with senior leadership, department heads, and employees to drive HR initiatives that support business goals. HR Expertise: Utilize your deep knowledge of HR best practices, employment law, and industry trends to ensure compliance and promote a positive work environment. Oversee talent acquisition, employee development, performance management, and employee relations. Goal Orientation: Set clear, measurable goals for the HR function for this business unit and track progress towards achieving them. Focus on continuous improvement and a results-driven approach to help the organization achieve its strategic objectives. This role is responsible for aligning business objectives with employees and management within designated regional and business units. It serves as a consultant, advisor, and subject matter expert to the Headquarters (HQ) Human Resources and Management Team on HR-related issues. The successful Director, HRBP, acts as an employee champion and change agent, ensuring a positive employee experience. They are accountable for all HR matters in their area of responsibility, assessing and anticipating HR-related needs in each functional area or regional office. By proactively communicating needs with the HQ HR department and regional management, the Director, HRBP, develops integrated solutions. The position forms partnerships across the HR function to deliver value-added services to management and employees, reflecting the organization's business objectives and fostering a thriving, enjoyable work environment. This role includes functional or regional HR responsibilities across various regions and countries and works closely with the corporate Human Resources Center of Excellence at Franchise World Headquarters. Regional/Functional Area: Global Marketing If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.   Responsibilities include but are not limited to: Management:  Responsible for leading timely HR initiatives and collaborating with functional and regional managers, as well as the HQ HR and HR COE Team, to ensure a professional HR operation with streamlined processes across regional offices throughout the employment lifecycle. Serve as the primary facilitator in each office for implementing HQ HR programs across all HR functional areas. Recommend employee policies and procedures to HQ HR that align with local standards and company policies. Provide HR guidance to HQ HR management when appropriate. Analyze trends and metrics from current offices in collaboration with the HQ HR group to plan, implement, and evaluate policies, programs, benefits, practices, and HR technical development. May manage a staff of HR professionals and/or Business administrators. Engagement & Employee Experience:  Oversee the employee climate, enhance the overall employee experience, and drive engagement. Develop and lead initiatives focused on retention, engagement, and recognition. Collaborate with HQ HR, staff, and leadership to rebrand and develop action plans for HR. Monitor, collect data, and report on the organization's pulse to anticipate needs and identify challenges. Foster a work environment that encourages fresh ideas and a fun employee experience. Identify and execute HR initiatives that support the organization's culture, operational, and growth goals. Proactively collaborate with business leaders and employees to create an energizing experience and a positive work environment, as evidenced by engagement survey goals. Talent Acquisition:  Lead all aspects of the recruitment process, from sourcing to onboarding, with a focus on Organization for Growth priorities. Collaborate with the HQ HR team on both replacement and new position requisitions, acting as the main facilitator between HQ and regional offices to fill approved positions. Responsibilities include overseeing job postings, initial CV screenings, coordinating multiple rounds of candidate interviews with HQ and regional management, working with HQ HR to approve and present offers to candidates, tracking open and filled positions, and successfully coordinating onboarding and offboarding programs. Collaborate with Talent Acquisition and business leaders to meet the time-to-fill targets for open positions. Talent Management:  Develop and drive the strategy for Talent Management, focusing on areas such as workforce planning, organizational design, performance management, onboarding, succession planning, critical skills gap analysis, compensation, training, and performance support. Employee Relations:  Manage and resolve complex employee relations issues through effective, thorough, and objective investigations. Maintain in-depth knowledge of legal requirements related to daily employee management, reducing legal risks and ensuring regulatory compliance. Counsel and educate managers and employees. Collaborate with legal counsel on relevant issues as needed. Partner with the HQ HR Team as required. Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Ensure the implementation of specific action plans for diversity, inclusion, benefits, and goals. Additional duties may include, and not be limited to, deliver training as required and develop local team building & events. Qualifications (some examples listed below): Bachelors degree required in Business, Organizational Behavior, Human Resources, General Studies or another related field.  Masters degree in Human Resources Management or MBA preferred. 8+ years progressive HR experience within a Multi-National Company environment, including working knowledge of multiple human resource disciplines such as recruitment, employee (and union) relations, compensation practices, organizational diagnosis, performance management, and respective employment laws of region.  Previous HR Senior Manager, Senior HR Generalist, Business Partner experience, preferred.  3-5 years supervisory experience preferred. Self-Starter - Demonstrated strategic thinking and leadership skills. Track record of driving strong business results. Excellent written and oral communication and presentation skills required.  Communicates at all levels in organization. Strong technical and analytical attitude, hands on experience in utilizing HRIS systems (Ceridian) and proficiency in MS Office  Enjoys working in a fast-paced environment. Serve as an approachable, highly trusted coach and advisor to employee and managers on all HR related topics. Fluency in English language required. Spanish, preferred. Ability and willingness to travel within the region and U.S. as required (10% - 25%). What do we Offer?   Insurance Plans (Medical/Life) Pension/401K/RSP (country specific) Competitive Bonus Mobility Allowance Tuition Reimbursement Company Holidays Volunteering time And Many More…..   The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V   Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.  

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What You Should Know About Director, Human Resources Business Partner (HRBP), Global Marketing, Subway

If you're ready to elevate your HR career, Subway is searching for a Director, Human Resources Business Partner (HRBP) for Global Marketing, based in the vibrant city of Miami, Florida. At Subway, we believe that better is baked into our DNA, and we are committed to continuously improving not just our business, but also the lives of our employees and customers. In this role, you'll be integral to shaping the HR strategies that align with our organizational goals. As the Director, HRBP, you'll oversee HR management and operations within the Global Marketing team, ensuring we maintain a healthy and productive work environment. You'll collaborate closely with key stakeholders, including senior leaders, to drive HR initiatives and foster business success. The ideal candidate will have a strong financial acumen to manage budgets effectively and a deep understanding of HR best practices. You'll lead a dedicated team and be a consultant and trusted advisor to our management team, constantly engaging with employees and enhancing their experience at Subway. If you’re a strategic thinker, passionate about developing talent, and can help us implement initiatives that enhance engagement, retention, and employee satisfaction, this might just be your perfect fit. Come join us and be part of a team that values being bold, empowered, accountable, and most importantly, having fun while we work!

Frequently Asked Questions (FAQs) for Director, Human Resources Business Partner (HRBP), Global Marketing Role at Subway
What are the main responsibilities of the Director, Human Resources Business Partner (HRBP) at Subway?

The Director, Human Resources Business Partner (HRBP) at Subway is primarily responsible for overseeing HR management and operations within the Global Marketing team. This includes developing HR strategies that align with business objectives, managing the HR budget, engaging with employees, and ensuring compliance with employment laws. The Director will also focus on talent acquisition, employee development, and enhancing the overall workplace experience.

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What qualifications are required for the Director, HRBP position at Subway?

To qualify for the Director, HRBP role at Subway, candidates should possess a Bachelor's degree in Business, Human Resources, or a related field, with a preferred Master's degree in Human Resources Management or an MBA. Additionally, 8+ years of progressive HR experience, particularly in a multi-national company, is required, along with supervisory experience and strong communication skills.

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How does the Director, HRBP support employee engagement at Subway?

The Director, HRBP plays a critical role in enhancing employee engagement at Subway through various initiatives aimed at building a positive workplace culture. This includes overseeing employee climate surveys, implementing recognition programs, and collaborating with business leaders to develop strategies that address employee feedback, ensuring a thriving and enjoyable work environment.

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What type of team dynamics can the Director, HRBP expect to work with at Subway?

In the Director, HRBP position at Subway, team dynamics are collaborative and supportive, emphasizing the importance of partnerships across departments. The Director will work closely with senior leadership, HQ HR teams, and various functional leaders to drive HR initiatives and ensure alignment with Subway's business goals.

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What career growth opportunities exist for the Director, HRBP at Subway?

Subway values career development and offers numerous opportunities for growth within the organization. As the Director, HRBP, one can expect to gain valuable leadership experience, work on strategic HR initiatives, and potentially move into higher-level management roles within the HR function or across other departments globally.

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Common Interview Questions for Director, Human Resources Business Partner (HRBP), Global Marketing
How do you approach developing HR strategies that align with business objectives as a Director, HRBP?

To develop HR strategies that align with business objectives, I start by understanding the company's vision and goals. I then collaborate with stakeholders to identify HR needs and gaps, ensuring that the strategies I propose will directly support the organization's success while fostering a positive employee environment.

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Can you give an example of a challenging employee relations issue you've managed?

In my previous role, I managed a situation involving a team conflict that was affecting performance. I conducted thorough investigations and facilitated open dialogues between the parties involved. By focusing on effective communication and mediation, we resolved the issue, improved relationships, and increased overall team productivity.

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How do you ensure compliance with employment laws and HR best practices?

I stay up-to-date with employment laws and HR best practices by regularly attending industry seminars, participating in webinars, and reviewing legal publications. Additionally, I ensure compliance by conducting regular training for HR staff and providing resources to management, enabling them to make informed decisions.

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What methods do you use to enhance the employee experience?

To enhance the employee experience, I rely on gathering feedback through surveys and focus groups, ensuring employees feel heard. I also implement recognition programs, career development opportunities, and plans for employee engagement events, creating a workplace that encourages collaboration and innovation.

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How do you measure the effectiveness of HR initiatives?

Measuring the effectiveness of HR initiatives involves defining clear metrics aligned with organizational goals. I utilize survey results, turnover rates, and productivity metrics to gauge success, and I continuously review and adjust initiatives based on feedback to maximize their impact.

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What is your experience with talent acquisition and recruitment processes?

I have extensive experience in streamlining talent acquisition processes, from crafting appealing job descriptions to conducting interviews and facilitating onboarding. I prioritize organization and communication with stakeholders to ensure timely hiring that aligns with business goals.

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How do you handle budget management in HR?

Handling budget management in HR requires meticulous planning and forecasting. I closely analyze HR spending and ensure alignment with the overall business strategy, making adjustments as needed to prioritize key initiatives without exceeding budgetary constraints.

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What steps do you take to build strong relationships with stakeholders?

Building strong relationships with stakeholders starts with open communication and trust. I engage with stakeholders regularly to understand their needs, provide HR insights, and offer solutions that support their goals, fostering a collaborative environment.

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In your opinion, what is the most crucial skill for a Director, HRBP?

The most crucial skill for a Director, HRBP is strategic thinking. This allows me to envision the future HR landscape, anticipate challenges, and align HR practices with the organization's long-term objectives, creating measurable value for the business.

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How do you manage the balance between employee advocacy and business objectives?

Balancing employee advocacy with business objectives requires a thoughtful approach that considers both perspectives. I promote an open dialogue with employees while aligning their feedback with business goals, ensuring that any HR initiatives benefit both the workforce and the organization as a whole.

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DATE POSTED
March 29, 2025

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