Information Technology Intern - Infrastructure

To apply for the Information Technology Intern - Infrastructure position at Symplicity Brasil, you should be a student pursuing a degree in Information Systems, Computer Science, Systems Analysis and Development, Information Technology Management, or a related field. Additionally, personal competencies such as responsibility, proactivity, and excellent communication skills are crucial. You should also be eager to learn, especially in English, as you’ll be interacting with our international team frequently.

As an Information Technology Intern - Infrastructure at Symplicity Brasil, your primary responsibilities will include assisting the Development team in maintaining and developing our solutions, supporting the testing and implementation phases, and troubleshooting bugs. You’ll also be responsible for responding to support tickets, both in writing and verbally, to ensure exceptional service delivery and resolution.

Yes, a good level of English is essential for the Information Technology Intern - Infrastructure role at Symplicity Brasil. You'll be required to communicate with our US team regularly, which makes verbal and written English skills very important. Your ability to engage in conversations and respond to inquiries will greatly enhance your experience and learning during this internship.

For the Information Technology Intern - Infrastructure position at Symplicity Brasil, having knowledge in Infrastructure technologies is beneficial. Familiarity with Linux, Cloud services, DevOps practices, and MySQL will set you apart and help you perform your tasks effectively. We're looking for candidates who are eager to apply and grow their technical knowledge in a practical setting.

As an Information Technology Intern - Infrastructure at Symplicity Brasil, you’ll enjoy a competitive salary of R$1.500 a month, along with benefits such as meal and food vouchers, health and dental insurance, and access to English classes and Gympass. We believe in supporting our interns not just professionally, but personally as well, to foster well-rounded development.

When answering this question, highlight your passion for IT and how the internship aligns with your career goals. Mention specific aspects of the role, such as working with an international team or gaining hands-on experience with infrastructure technologies.

In your response, focus on relevant coursework, projects, or internships that have equipped you with necessary skills. Even if it’s a class project, explain what you learned and how it's applicable to the Information Technology Intern role.

It's important to express that you would first seek clarification from your teammates or supervisors. Emphasize your willingness to communicate openly and your proactive approach to learning more about technical requirements.

Before the interview, research Symplicity Brasil. Talk about its mission to enhance employability solutions and detail how its products benefit higher education institutions and students. This shows your interest and initiative.

Discuss any familiarity with tools used in infrastructure, such as Linux or cloud platforms, and express a strong willingness to learn more. Even listing some of your coursework can give the interviewer insight into your knowledge.

Describe your organizational skills and methods, such as using to-do lists or digital tools. Mention how you assess deadlines and importance to ensure that you can meet the expectations of the Information Technology Intern role.

Explain that communication ensures clarity and efficiency among team members, especially in a collaborative environment like Symplicity Brasil. Mention the importance of both verbal and written communication in resolving issues and delivering results.

Discuss your analytical approach to problem-solving, emphasizing steps like verifying the issue, researching potential solutions, testing fixes, and communicating with the team throughout the process.

Share your aspirations and how the internship at Symplicity Brasil fits into those goals. Be specific about skills you wish to develop or roles you aspire to achieve, showing your ambition and vision.

Share a detailed example that highlights your collaborative skills, focusing on your role in the team, how you contributed, and what the outcome was. Show how this experience prepares you for working at Symplicity Brasil.