Inside District Manager - Canada

As an Inside District Manager at Toast, your key responsibilities will include hiring and developing a high-performing sales team, coaching your team on effective sales strategies, executing a go-to-market strategy that fuels demand, and partnering with clients to tailor solutions that enhance their operations. You'll also manage relationships with other tech providers to facilitate referral demand while leveraging Salesforce for tracking and insights. Your role is crucial in building and nurturing the Toast brand in your district.

Applicants for the Inside District Manager at Toast should possess a minimum of 3 years of outside sales management experience, specifically in selling complex software and hardware solutions. A strong understanding of restaurant operations and experience in areas with limited market penetration is essential. Furthermore, proficiency in Salesforce CRM is crucial to effectively manage and track sales processes.

Toast firmly believes in nurturing talent. As an Inside District Manager, you will be responsible for attracting and retaining elite Account Executive talent and building a culture of coaching and development. You'll lead by example and provide hands-on training on effective sales techniques, helping your team to understand customer needs and deliver tailored solutions.

The estimated Total Targeted Cash compensation for the Inside District Manager role at Toast ranges from $192,000 to $307,000 CAD. This includes a competitive base salary, commissions, and potential equity opportunities. The total compensation package is designed to attract and motivate the best professionals in the industry, ultimately driving success for both you and our customers.

Diversity, Equity, and Inclusion are integral to Toast's culture and hiring practices. The company values authenticity and respect, ensuring that all candidates have equitable opportunities to succeed. By embedding these principles into their organizational framework, Toast not only creates an inclusive workplace but also empowers its workforce to thrive together while delivering exceptional experiences to their customers.

To motivate a sales team, I emphasize the importance of setting clear goals and providing frequent feedback. I believe in recognizing accomplishments, no matter how small, and fostering a positive environment that encourages collaboration and innovation. By implementing regular training, I help my team stay updated on product developments, while celebrating sales milestones sustains their motivation.

One compelling strategy I implemented was developing a tailored sales training program that focused on understanding client pain points. I encouraged my team to conduct thorough research and create personalized pitches based on these insights. This approach not only increased our close rates but also fostered more meaningful relationships with our customers.

In such situations, I initiate a one-on-one conversation to understand the challenges they are facing. I work collaboratively to identify any skill gaps and offer tailored coaching or resources. By creating an action plan with clear objectives, I help them regain their confidence and enthusiasm, thereby improving their performance.

I understand that Toast offers an integrated restaurant management platform, providing solutions that enhance operational efficiency, streamline payments, and improve customer experiences. Their advanced tools empower restaurateurs to focus more on their core business by automating tasks, analyzing data for informed decision-making, and ultimately driving revenue growth.

I once managed a team facing significant market changes that affected our sales approach. I shifted from a directive leadership style to a more supportive one, actively listening to my team’s ideas for adaptation. This fostered open communication, allowing us to pivot our strategies quickly, which ultimately led to overcoming challenges effectively.

I utilize Salesforce to monitor key performance indicators and track individual and team metrics. Regular check-ins and dashboard reviews provide insights into performance as well as areas needing improvement. Additionally, I encourage my team to conduct peer reviews, as it often leads to mutual learning opportunities.

I prioritize continuous learning by organizing regular training sessions and encouraging attendance at industry conferences. I also promote knowledge sharing within the team by discussing relevant articles, having guest speakers, and facilitating discussions about emerging trends, which equips them to adapt and advise clients effectively.

In my previous role, I led a project where we identified new market segments to target. After conducting a SWOT analysis, we developed a specific go-to-market strategy that outlined our value proposition, pricing, and sales tactics. We executed a pilot program that yielded positive results, leading to a significant expansion of our client base.

Building strong relationships starts with active listening and understanding the unique needs of my partners and clients. I focus on maintaining transparency and regularly communicating findings and updates. By aligning our goals and providing valuable insights, I foster trust which lays the foundation for long-term partnerships.

Managing remote teams demands strong communication skills and reliable digital tools. I set clear expectations for performance and regular check-ins to maintain team cohesion. Using collaborative platforms allows for effective team engagement, promoting a culture of accountability and success even from a distance.