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HR and Payroll Administrator - job 1 of 3

Company Description

Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, which is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on and forensics. Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. 

Job Description

The Role

Reporting to the HR Operations Manager, the HR and Payroll Administrator will provide professional Payroll and HR administration support on a wide and full range of Human Resources matters. The role will require efficient, effective and accurate application of HR processes and procedures in compliance with company policies, protocol and employment law.

Salary:                       £28,800 per annum

Location:                    Abingdon (Hybrid option of up to 3 days remote working per week available)

Contract:                    Permanent

Hours:                        37.5 hours per week

Closing date:             31st March 2025

 

Key Responsibilities and Accountabilities

Recruitment & Onboarding

  • Provide recruitment administrative support, including advertising both internal / external vacancies.
  • Management of the new starter administration processes, including the generation of offer letters and contracts of employment, sending electronic New Starter Packs and collating associated onboarding forms.
  • Uploading new starter details into Company HR Systems and 3rd party benefit supplier portals.
  • Processing all new joiner reference checks and requests to BPSS standards.
  • Processing Drugs & Alcohol protocol for new starters.
  • Raising new starter occupational health questionnaires via the PHC portal where applicable and informing the relevant HR Advisor / HRBP of results.
  • Coordination of Right to Work checks, including conducting share code online Right to Work checks via GOV.UK and escalating any Right to Work concerns or CoS applications to the relevant HRBP / HR advisor where required.  
  • Support managers with any ad hoc on-boarding queries and requests.

Payroll

  • Preparation of the monthly payroll documentation for submission to 3rd party payroll provider, including:
    • New Starters and Leavers, including HMRC New Starter Checklist, P45’s, holiday pay, outstanding benefit repayments, PILON, redundancy pay, etc.
    • Salary and allowances changes.
    • Variable payments, including zero hour variable pay, refer a friend payments, overtime and on-call, and annual or ad hoc bonus and incentive payments.
    • Unpaid leave and sickness in line with Company sick pay entitlements. 
    • Parental leave, including Maternity, Paternity, Adoption, Shared Parental, Ordinary Parental Leave, etc. in line with Company entitlements.
    • Statutory notifications & statutory payments.
  • Monthly management of the 1st line payroll checking process for handover to HR Operations Manager for 2nd stage processing and finalisation.
  • Respond and resolve payroll queries, including, raising queries on the 3rd party payroll provider portal for escalation where required.
  • Provide input and information for HMRC & PWC Audits.

Employee Lifecycle  

  • Management of the HR shared inbox including; filing documents, responding to HR & Payroll admin related queries, and escalating queries to the relevant member/s of the team where required.
  • Ensure all approved contract changes are actioned in a timely manner and updated in the relevant systems.
  • Process resignations and action leaver processes, including removal from company systems.
  • Recording and filing of employee sickness notifications or doctors notes and escalating any sickness management or SSP / half pay triggers to the relevant member/s of the team where required.

Additional Duties

  • Processing third party invoices on behalf of the department via Coupa.
  • Set up of the monthly Engagement Survey and quarterly Exit Interview Survey via company SurveyMonkey account.
  • Process monthly organisational chart updates and publish to the company intranet page.

Qualifications

Required Knowledge, Experience and Technical Skills

Essential

  • Experienced all round HR administrator with a bias towards pay and benefits.
  • Experience of payroll management via a 3rd party payroll bureau or in-house payroll.
  • Experience in processing salary sacrifice arrangements and supplier invoices.
  • Understanding of payroll auto-enrolment processes and monthly deductions / payments.
  • Experience working with HR systems and ability to accurately input data.
  • Strong Microsoft Office skills.
  • Strong numeracy skills (e.g. manual payroll calculations).
  • Knowledge of HMRC payroll requirements (PAYE and NI).
  • Understanding of HMRC tax documentation requirements, e.g. P60’s, P11D’s & P45.
  • Knowledge of human resources practice and employment law.

Desirable

  • CIPD Level 3 or payroll related qualification or equivalent
  • Benefits administration experience

 

Behaviours 

  • A proactive, positive ‘can do’ attitude with a demonstrable commitment to delivering a quality service.
  • Remains calm under pressure and can appropriately prioritise tasks in a fast-paced environment.
  • Ability to work flexibly by demonstrating excellent organisational skills and strong attention to detail.
  • Demonstrate initiative to identify and suggest areas for improvement relating to working practices, policies and process.
  • Excellent interpersonal skills with both internal and external customers.
  • Operates in a sensitive and confidential way and within given timeframes.
  • Demonstrates the Eurofins Forensic Services company values; Customer Focus, Quality, Competence & Team Spirit and Integrity.

Additional Information

Company Benefits

In return for your hard work and loyal service, we will offer a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes:

  • Life Assurance (3 times annual salary).
  • Scottish Widows Company Pension Plan.
  • 25 days annual leave plus bank holidays (increasing to a maximum of 30 days).
  • Holiday buy and sell scheme.
  • Employee length of service awards and yearly recognition schemes, celebrating work anniversaries here at EFS.
  • Employee technology scheme.  
  • Discount vouchers and flexi reward points on our employee wellness hub.
  • Perkbox membership, allowing you to save money all year round on a wide range of perks such as supermarket savings, days out or your daily coffee via discount vouchers and flexi reward points, along with access to our employee wellness hub.
  • Learning and study support.
  • Employee Assistance Programme.
  • Health Cash Plan membership.
  • Enhanced company sick, maternity and paternity pay scheme.
  • Refer a friend scheme.
  • Cycle to work scheme.
  • Give As You Earn (GAYE) Scheme.
  • Free on-site car parking (dependant on the site location).


Important Notice for Candidates

Due to the highly sensitive nature of the work we undertake on-site, applicants should note that security clearance will be required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV3 and SC), as such any criminal convictions may prevent you from gaining security clearance.

Further information on the security clearance process and requirement can be found at https://www.warwickshire.police.uk/police-forces/warwickshire-police/areas/warwickshire-police/about-us/about-us/police-national-vetting-service/.

Please note, you may be required to undertake drug and alcohol testing prior to commencing employment. 

 

Find out more about working for Eurofins on our careers page: https://careers.eurofins.com/ 

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What You Should Know About HR and Payroll Administrator, Eurofins

Join Eurofins Forensic Services as an HR and Payroll Administrator, where you will play an essential role in supporting our HR operations in Abingdon. Here at EFS, we are the largest forensic service provider in the UK and Europe, and we take pride in making life safer and healthier. In this role, reporting to the HR Operations Manager, you will support a range of HR and payroll activities, ensuring compliance with our company policies and employment laws. Your days will be filled with various tasks, from managing the recruitment process and onboarding new team members to preparing payroll documentation for our third-party provider. You will be involved in ensuring that new starters receive their offer letters and contracts, processing salary changes, and handling employee lifecycle events like resignations or sick leaves. With your keen attention to detail and proactive attitude, you will ensure that payroll queries are resolved and that all processes are running smoothly. We value your contributions, and in exchange, you’ll enjoy a competitive salary along with numerous benefits like additional annual leave days, a company pension plan, and flexible working options. If you're looking for an exciting opportunity at a fast-paced company that is dedicated to shaping a safer and sustainable future, this is the position for you!

Frequently Asked Questions (FAQs) for HR and Payroll Administrator Role at Eurofins
What are the responsibilities of an HR and Payroll Administrator at Eurofins Forensic Services?

As an HR and Payroll Administrator at Eurofins Forensic Services, your primary responsibilities will include providing comprehensive HR and payroll support. You will handle recruitment processes, manage new starter administration, prepare monthly payroll documentation, and ensure compliance with legal requirements. Essentially, you’ll play a vital role in both the employee lifecycle and payroll management.

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What qualifications do I need to apply for the HR and Payroll Administrator position at Eurofins?

To qualify for the HR and Payroll Administrator role at Eurofins Forensic Services, candidates should have experience in HR administration with a focus on payroll management. Familiarity with payroll processes, HR systems, and employment law is essential. A CIPD Level 3 or payroll-related qualification would be beneficial, but practical experience and skills are equally valued.

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What benefits can I expect as an HR and Payroll Administrator at Eurofins Forensic Services?

As an HR and Payroll Administrator at Eurofins, you will receive a competitive salary alongside an array of employee benefits. These include a company pension plan, additional annual leave, life assurance, learning and study support, and membership in our employee wellness hub, among many other perks designed to promote your well-being and career development.

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Is remote work available for the HR and Payroll Administrator role at Eurofins?

Yes! Eurofins Forensic Services offers a hybrid working option for the HR and Payroll Administrator position. You will have the flexibility to work up to three days a week remotely, which supports a healthy work-life balance while enjoying the collaborative atmosphere of our Abingdon office.

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What skills are essential for success in the HR and Payroll Administrator position at Eurofins?

Success as an HR and Payroll Administrator at Eurofins Forensic Services requires strong organizational skills, attention to detail, and proficiency with Microsoft Office. Additionally, excellent communication abilities, strong numeracy skills for payroll calculations, and a proactive approach to problem-solving are crucial for excelling in this role.

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Common Interview Questions for HR and Payroll Administrator
Can you describe your experience with payroll management?

When responding to this question, highlight your specific experience with payroll systems, including your familiarity with third-party payroll providers. Discuss any aspects of payroll processing you have handled, from preparing documentation to resolving queries, and emphasize your understanding of key payroll regulations.

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What HR software systems have you used in previous roles?

In your answer, mention the HR software and payroll systems you have experience using, detailing how these tools facilitated your work efficiency. If possible, include specific examples of how you utilized the systems to improve processes or resolve issues.

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How do you ensure compliance with employment laws during your HR processes?

Talk about your approach to staying updated on current employment laws and how you implement these in your HR work. Mention practices like regular training, consulting legal resources, and maintaining detailed documentation to ensure compliance.

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Describe a time when you had to handle a challenging payroll issue.

Use the STAR method (Situation, Task, Action, Result) to explain a specific instance. Describe the nature of the payroll issue, the actions you took to resolve it, and the positive outcome that followed your intervention.

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What strategies do you employ to prioritize tasks in a busy HR environment?

Discuss your organizational strategies, such as using task management tools, prioritizing urgent matters based on deadlines, and maintaining clear communication with your team to ensure that all urgent HR matters are addressed promptly.

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How do you handle confidential information in HR?

Highlight your commitment to confidentiality by discussing the protocols you follow to protect sensitive employee information. Explain how you restrict access to confidential data and the importance of discretion in all HR interactions.

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Can you explain the significance of Right to Work checks?

Explain that Right to Work checks are crucial for legal compliance when hiring employees. Describe the process briefly and its importance in ensuring that all employees have the legal right to work in the UK.

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What experience do you have in managing the onboarding process for new employees?

Outline your experience, detailing the steps you take from sending offer letters to conducting necessary checks and providing new hires with essential information and support throughout the onboarding journey.

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How do you respond to payroll-related queries from employees?

Discuss your approach to resolving payroll queries in a timely and clear manner. Emphasize your communication skills and the importance of addressing concerns to maintain employee trust and satisfaction.

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Why do you want to work for Eurofins Forensic Services?

Express your admiration for Eurofins' commitment to quality and safety, and how you believe your HR and payroll expertise aligns with their mission. Reflect on specific aspects of the company's culture or values that resonate with you.

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