Job details

Front Office Assistant

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About Us

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

Job Summary

The Front Office Assistant is responsible for a variety of clerical and administrative tasks in support of business operations within the company as well as providing backup coverage for clerical and reception as needed. This person is also responsible for preparing, scanning, and indexing incoming documents, into the appropriate systems, on a daily basis, with the highest level of quality. This role is onsite, Monday through Friday.

Essential Functions and Tasks

Answers and transfers phone calls, screening when necessary.
Welcomes and directs visitors and clients.
Prepare, sort, and scan specialty client correspondence.
Provide backup support for other clerical staff.
Assist with maintaining and stocking of conference rooms, café, coffee bars and print stations.
Prepare outgoing mail.
Research unidentified correspondence in the appropriate system.
Maintain BRM Account.
Creating, preparing and printing of address labels.
Sort, scan, and file incoming correspondence for BRM Account.
Prepare and send envelopes to clients.
Sort and deliver faxes as addressed.
Deliver all incoming UPS and FedEx packages as addressed.
Shred correspondence as needed.
Perform other related duties as assigned.

Education and Experience Requirements

High school diploma or equivalent required.
Previous clerical experience preferred, but not required.

Knowledge, Skills, and Abilities

Attention to detail.
Communication Proficiency.
Organized.
An ability to work individually and as part of a team.
The ability to concentrate for long periods of time.
Technical capacity.

Ventra Health

Equal Employment Opportunity (Applicable only in the US)Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions. Recruitment AgenciesVentra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes. Solicitation of PaymentVentra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention CandidatesPlease be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.

Statement of AccessibilityVentra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.

What You Should Know About Front Office Assistant, Ventra Health

Join Ventra as a Front Office Assistant, where you’ll play a vital role in fostering smooth operations within our company! We are a leading business solutions provider specializing in Revenue Cycle Management for healthcare professionals in anesthesia, emergency medicine, and more. As a Front Office Assistant, you will tackle various clerical and administrative tasks, ensuring that our team can focus on what matters most—delivering exceptional patient care. Your day-to-day responsibilities will include answering and directing phone calls, warmly welcoming visitors, sorting and scanning essential documents, and providing backup support for other clerical staff. This role is perfect for someone who enjoys a dynamic work environment and thrives on organization and teamwork. Each day brings new opportunities to contribute, whether it’s stocking supplies in our conference rooms or preparing outgoing mail. If you have a keen attention to detail, excellent communication skills, and a proactive attitude, then this could be the perfect fit for you! Come be a part of Ventra, where our commitment to inclusivity and diversity is at the heart of everything we do.

Frequently Asked Questions (FAQs) for Front Office Assistant Role at Ventra Health

What are the primary responsibilities of a Front Office Assistant at Ventra?

As a Front Office Assistant at Ventra, your primary responsibilities include managing phone calls, welcoming visitors, preparing and scanning incoming documents, and providing backup support for clerical staff. You will ensure that the office runs efficiently, contributing directly to the organization’s operational success.