Scheduled Hours

40

Position Summary

Manages compliance driven activities, including the oversight of licensing and certifications and payroll and appointments with a focus on the development and execution of processes that support human resource data integrity. Investigation of more complex topics and evaluation of impact to support approvals and other operational decisions is also a key component of this role. Responsible for ensuring compliance with federal regulations and University policies.

Job Description

Data Management

• Monitors WashU Medicine licensing and certification compliance across various systems and identifies gaps and opportunities to optimize operations. Audits/analyzes third party data for accuracy and compliance.

• Adheres to university and HR regulatory standards for data management and integrity and validates supporting documentation.

• Analyzes data and prepares reports to support the response to government agencies and internal audit requests to maintain university compliance.

• Manages Service Award data and communication.

• Oversees blended rate and bonus calculations to meet FLSA guidelines.

• Provides expert support in Licensing and Certification requirements at WashU Medicine to keep current human resource system compliant.

Maintains Standards

• Maintains awareness of HR laws and regulations, and makes recommendations on how to apply changes that impact HR Operations workflows and tools related to licensing and certification. Maintains compliance with federal regulations.

• Communicates with data management leads and HR Operations Leadership on a routine basis regarding trends in data and collaborates to develop best practices that facilitate data integrity.

• Informs leadership in order to adjust operational procedures and tools to meet the changing regulatory needs and requirements.

• Reviews and analyses reports related to university compliance with federal, state and local laws and regulations as they relate to human resources, with a focus on reporting license, certification and additional pay.

• Adheres to established SLAs by monitoring operational reports, assessing workload, and resolving issues.

• Engages in continual improvement through on-going training.

Customer Service

• Quickly and effectively responds to all departmental questions related to transactions as well as adheres to timeline driven standards.

• Assists key university stakeholders in interpreting and implementing changes in laws and regulations that impact licensing and certification.

• Assists management in responses to government and internal (JROC) audits and requests for information.

Team Oversight

• Provides day-to-day leadership to the team executing the data entry/management within functional area the critical processing tasks in HR operations including:

• Facilitating just-in-time learning for team members.

• Conducting/documenting formal knowledge transfer using relevant approaches (1-on-1 discussions, summaries, job aids, FAQ’s, etc.).

• Monitoring duties of team members to balance workload.

Support

• Provides back-up support and assistance to the team. Participates in business process testing and initiatives as appropriate for assigned area of support.

Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions:

• Normal office environment

Physical Effort

• Typically sitting at desk or table

• Repetitive wrist, hand or finger movement    

• Ability to move to on and off-campus locations       

Equipment

• Office equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

No specific certification is required for this position.

Work Experience:

No specific work experience is required for this position.

Skills:

Labor and Employment Law, Labor Standards, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Payroll Taxes

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• HR Service Delivery team experience. 
• Proficient in Human Resource system such as Workday, Oracle, SAP, etc.
• Effective understanding and knowledge of FLSA regulations, payroll tax and employment law, along with the ability to apply applicable rules, regulations, policies, and procedures.

Preferred Qualifications:

• Bachelor’s degree in Human Resource Management or related field.

Preferred Qualifications

Education:

Bachelor's degree - Human Resources Management

Certifications:

Certified Professional (SHRM-CP) - Society for Human Resource Management, Professional in Human Resources (PHR) - HR Certification Institute (HRCI)

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Adaptability, Analytical Thinking, Critical Thinking, Customer Service, Deadline Management, Detail-Oriented, Fast-Paced Environments, Interpersonal Communication, Oral Communications, Organizational Savvy, Prioritization, Sound Judgment, Teamwork, Time Management, Workday Software, Working Independently, Written Communication

Grade

G11-H

Salary Range

$27.21 - $43.56 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement

Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.