Employer Engagement Coordinator

As an Employer Engagement Coordinator at WCG, your primary responsibilities include achieving customer service standards by promptly responding to employer inquiries, managing job vacancy processes from posting to filling positions, and developing relationships with local employers to understand their recruitment needs. Additionally, you will promote events such as job fairs and information sessions aimed at connecting employers with potential candidates.

To be considered for the Employer Engagement Coordinator role at WCG, candidates should have experience in workforce development and a good understanding of employer needs. Strong customer service skills and the ability to work independently as well as collaboratively are essential. Familiarity with Microsoft Office, particularly Excel and Word, is crucial, and bilingual abilities in English and French are preferred.

The Employer Engagement Coordinator role is vital to WCG's mission to create sustainable employment opportunities. By connecting with employers and understanding their needs, the Coordinator facilitates partnerships that promote inclusive hiring practices, ultimately helping to build a diverse workforce and strengthen local communities.

At WCG, an Employer Engagement Coordinator can expect a dynamic and collaborative work environment that values diversity and inclusion. With a flexible and supportive attitude, WCG fosters a workplace culture focused on teamwork and high employee engagement, offering plenty of professional development opportunities.

WCG offers a competitive salary range of $60,000 - $70,000, comprehensive health and dental benefits, a generous time-off policy, and continuous learning opportunities. The organization is committed to work-life balance and promotes a diverse and inclusive workplace that respects all individuals.

In a fast-paced role like Employer Engagement Coordinator, I prioritize tasks by assessing urgency and impact. I use tools like to-do lists and calendar reminders to keep track of deadlines and important events, ensuring I remain focused on high-priority tasks while still addressing emerging needs in a timely manner.

In my previous role, I held regular check-ins with employers to discuss their current hiring needs and ensure they felt supported throughout the recruitment process. By frequently providing updates and sharing insights on talent availability, I was able to establish trust and rapport, ultimately leading to fruitful partnerships.

To promote inclusive hiring practices, I would engage with local community organizations to understand diverse talent pools. I would also recommend tailored outreach strategies to employers, such as workshops on the benefits of diversity and resources for eliminating biases during the hiring process.

In the case of a disagreement, I would facilitate a meeting between both parties to listen to their concerns and help mediate the discussion. My goal would be to understand each party's perspective and work collaboratively to identify a resolution that meets everyone's needs while upholding WCG’s values.

I am proficient in using various tools like Microsoft Office Suite for administrative responsibilities and CRM systems for managing employer relationships. I have also used case management software to track employer engagement and job placements effectively, ensuring all relevant data is updated in real-time.

I measure the success of my employer engagement initiatives through several key performance indicators such as employer satisfaction surveys, successful job placements, and the number of employers participating in community events. This data helps inform future strategies and optimize our engagement model.

I successfully organized a job fair where I coordinated logistics, promoted the event to local employers, and ensured we had a diverse range of candidates. By gathering feedback post-event, we were able to assess participant satisfaction and improve future events. The job fair resulted in numerous placements, demonstrating its impact.

I stay updated on local labor market trends by regularly reviewing labor statistics, attending industry conferences, and networking with local business leaders. I also subscribe to relevant newsletters and engage with online forums that discuss emerging trends and challenges within various sectors.

My approach to resolving client complaints involves actively listening to their concerns, validating their feelings, and taking immediate action to address the issue. I believe in keeping the lines of communication open throughout the resolution process to ensure the client feels valued and heard.

I am motivated by the opportunity to make a tangible difference in people's lives through employment. Knowing that my efforts contribute to helping individuals find meaningful work while supporting businesses in meeting their needs drives my passion for workforce development and community engagement.