HR Operations Manager

The HR Operations Manager role at Winona and Willow encompasses managing the full employee lifecycle, including onboarding, offboarding, and employee relations. You will be responsible for processing international payroll, maintaining compliance with employment laws, and coordinating training programs. Additionally, you'll oversee vendor payments and operational tasks, ensuring a smooth workflow across our growing remote team.

Candidates for the HR Operations Manager position at Winona and Willow should have a Bachelor's degree in Human Resources, Business Administration, or a related field, coupled with at least 3 years of experience in HR or operations. Expertise in international payroll administration and knowledge of U.S. employment laws are essential, as well as exceptional interpersonal and communication skills.

As an HR Operations Manager at Winona and Willow, you can expect a fun and casual work culture that promotes employee engagement and interaction across all teams. Our diverse and global team values support and inclusiveness, creating an environment where you can thrive both professionally and personally.

Absolutely! The HR Operations Manager at Winona and Willow will enjoy unlimited PTO, non-working holidays based on your country of residence, and performance-based bonuses. We strongly believe in taking care of our team members and offer exciting engagement activities and virtual gatherings to foster a positive work atmosphere.

The HR Operations Manager plays a vital role in ensuring that Winona and Willow’s remote team operates efficiently and effectively. By fostering a positive employee experience and optimizing HR processes, you contribute to our mission of making healthcare more accessible and convenient for individuals seeking transformative health solutions.

In responding to this question, highlight specific experiences you've had managing payroll across different countries, including any software platforms you've used. Discuss your understanding of international payroll regulations and how you’ve ensured compliance in previous roles.

A great answer involves demonstrating your approach to resolving interpersonal conflicts with empathy and communication. Discuss steps such as listening to both parties, mediating discussions, and finding common ground to facilitate a harmonious work environment.

Discuss strategies like enhancing communication through regular feedback, facilitating employee development programs, or organizing team-building activities. Share specific examples from your previous roles that illustrate your impact.

Here, it's important to reference your knowledge of employment laws and the systems you have in place to ensure compliance. Discuss your experience in regularly reviewing policies, attending training sessions, or maintaining relationships with legal advisors.

Explain your approach to maintaining clear communication and setting expectations with vendors. Share examples of how you've used technology to track deliverables and manage payments effectively while working remotely.

Discuss your previous roles where you organized training sessions, workshops, or continuous learning initiatives. Emphasize your ability to assess employee needs and tailor programs to foster growth and development.

In your answer, describe the specific HR process you improved, the challenges you faced, your strategy for enhancement, and the positive outcomes for both employees and the organization. Use metrics if you can.

Offer insights into your previous experiences with remote teams. Discuss methods you've used to facilitate team connections, such as virtual meetings, informal gatherings, and the use of collaboration tools for social interaction.

Illustrate the importance of employee feedback in shaping HR practices. Share how you've implemented feedback mechanisms in your previous roles and the impact they had on improving employee engagement and satisfaction.

Mention important tools such as Gusto, Slack, Google Suite, and any relevant project management software. Explain how these tools help streamline HR operations, enhance communication, and facilitate collaboration in a remote environment.