Processing Admin

The Processing Admin at Window Nation is responsible for reviewing and inputting sales contract data accurately using Salesforce, collaborating with sales teams and customers to ensure all necessary information is collected, and managing an email inbox to address inquiries efficiently. They also handle customer payments, process change orders, and work closely with the Accounting Department during month-end processes.

To qualify for the Processing Admin role at Window Nation, candidates must possess a high school diploma or GED, along with at least two years of relevant administrative support experience. Preferred qualifications include proficiency in the Microsoft Office Suite, CRM experience, and a background in the home improvement or construction industry.

At Window Nation, employee growth is a fundamental part of our culture. As a Processing Admin, you'll receive opportunities for personal and professional development, with support from management to help you achieve your career goals. We value authenticity and encourage our teams to grow together, fostering an environment where everyone can thrive.

Successful Processing Admins at Window Nation should possess strong time management and data entry skills, a detail-oriented approach to ensure accuracy in contract processing, and a customer-centric mindset to effectively engage with both internal and external stakeholders. The ability to thrive in a fast-paced, high-pressure environment is also critical.

While not mandatory, having experience in the home improvement or construction industry can be beneficial for the Processing Admin role at Window Nation. Familiarity with industry-specific processes and terminology may enhance your ability to perform effectively and collaborate with team members and clients.

In my previous roles, I focused on meticulous data entry by double-checking entries against original documents and using spreadsheets for tracking. I understand the importance of accuracy in processing sales contracts and have developed a method to minimize errors through careful verification.

When managing competing deadlines, I prioritize tasks based on urgency and importance. I often create a to-do list to visualize my tasks and allocate time effectively to each, ensuring that critical 'high-priority' tasks are completed first while still keeping an eye on longer-term deadlines.

In my last job, I often faced tight deadlines. During one busy month, I was tasked with processing a high volume of contracts. I stayed calm, organized my workload, and communicated closely with my team to divide the tasks efficiently. This teamwork allowed us to meet all our deadlines successfully.

I view constructive criticism as an opportunity for growth. When receiving feedback, I listen actively, ask clarifying questions if necessary, and take notes. I then strive to implement the suggestions to improve my performance and demonstrate that I value the insights provided.

I have hands-on experience using CRM software, including Salesforce, in my previous roles. I have utilized it for data entry, managing customer relationships, and generating reports to track sales progress. I am comfortable navigating CRM functionalities and eager to further develop my skills with the platform.

I believe in clear and open communication as key to building strong relationships. In my previous position, I regularly checked in with clients and teammates, addressing concerns proactively. This not only resolved issues quickly but also created a sense of collaboration and trust.

To stay organized in fast-paced settings, I rely on digital tools and apps that help manage my tasks and deadlines. I also have a structured routine for my daily activities and make time to reassess priorities in case anything changes, ensuring I remain focused and efficient.

I admire Window Nation's commitment to growth and employee development and am drawn to the collaborative environment described in the job listing. As a Processing Admin, I believe my skills in organization and customer service align perfectly with contributing to your team.

Handling sensitive information requires a high degree of confidentiality. I adhere strictly to company policies regarding data handling, use secure storage and access methods for documents, and only share information with authorized personnel to maintain privacy and compliance.

If I discovered a significant error, I would first address it immediately by consulting with relevant stakeholders, including my manager and the sales team, to assess the situation. I would then take responsibility for correcting the mistake according to company protocols and learn from the experience to prevent future occurrences.