Senior Generalist, Human Resources

To qualify for the Senior Generalist role at XPO, candidates should hold a bachelor’s degree or have equivalent related work or military experience. Additionally, you must have at least two years of HR experience, encompassing areas such as compensation, employee relations, and professional recruitment. Familiarity with HRIS and strong Microsoft Office skills are also required.

As a Senior Generalist at XPO, your main responsibilities will include providing counsel on HR policies, assisting with performance management, managing employee relations issues, and coaching department leaders. You will also play a significant role in energizing HR initiatives and driving employee engagement across the organization.

XPO offers a comprehensive benefits package for Senior Generalists, including competitive compensation, full health insurance starting on your first day, life and disability insurance, and the opportunity to earn up to 15 days of PTO in your first year. There are also 401(k) options with company matching and education assistance available.

While professional HR certification is preferred for the Senior Generalist position at XPO, it is not explicitly required. However, having such a certification can enhance your candidacy and demonstrate your commitment to the HR field.

Success as a Senior Generalist at XPO hinges on excellent verbal and written communication skills, an aptitude for performance management, strong organizational capabilities, and the ability to work independently under tight deadlines. Additionally, problem-solving skills and the ability to relate well with diverse teams are crucial.

When dealing with employee relations issues, it's essential to approach each case with sensitivity and objectivity. Emphasize the importance of active listening, gathering all necessary information, and adhering to company policies while ensuring fair treatment for all parties involved.

To enhance employee engagement, I focus on open communication channels, regular feedback mechanisms, and creating initiatives that reflect employee interests and values. Implementing programs that promote diversity and inclusion also fosters a positive workplace culture.

Managing performance reviews involves setting clear expectations, providing ongoing feedback, and conducting comprehensive discussions during review meetings. It's important to encourage two-way communication, recognizing achievements, and discussing areas for improvement collaboratively.

In my previous roles, I have managed various HRIS platforms, ensuring accurate data entry and reporting. I also have experience integrating timekeeping systems with HR processes to streamline workflows and improve efficiency.

Staying updated on HR laws and regulations is critical, and I achieve this by actively participating in professional HR organizations, attending workshops, and following reputable HR publications and online resources regularly.

In the past, I faced a challenging situation involving a disciplinary action. I gathered all relevant facts, consulted applicable policies, and engaged in a dialogue with both HR colleagues and management to ensure a fair approach. Transparency and consistency were key in the decision-making process.

Training is vital for employee development, helping staff to enhance their skills and grow within the company. I prioritize creating tailored training programs that align with both organizational goals and individual career aspirations.

Measuring the success of HR initiatives involves tracking key performance indicators such as employee turnover rates, engagement survey scores, and the effectiveness of training programs. Regular assessment helps in refining strategies and ensuring alignment with organizational goals.

I advocate for creating open channels of communication, whether through regular team meetings, anonymous feedback tools, or one-on-one check-ins. Ensuring that employees feel heard and valued leads to a healthier workplace culture.

Joining XPO as a Senior Generalist excites me because of the company’s commitment to growth and innovation in the transportation sector. I admire XPO's focus on employee engagement and its proactive approach to HR practices, and I am eager to contribute to such a progressive team.